CRA Education & Training
With rule changes and staff turnover, it can be difficult to fulfill community reinvestment goals and obligations, track them, and clearly communicate value to examiners. We’ll show you how.
We provide in-person and virtual training for CRA staff, bank employees, and Board of Directors on:
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Community Development activities – what qualifies
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Small business/small farm reporting
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HMDA reporting
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Consumer loan reporting
And we’ll help you create customized:
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CRA Checklists
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CRA Scorecards
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CRA Policies
We provide in-person and virtual training for CRA staff, bank employees, and Board of Directors on:
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Final CRA Rules for:
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Small Banks
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Intermediate Banks
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Large Banks
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Bank Directors
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Community Development Loans
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CRA Strategy
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CRA Self-Assessment
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Increasing CRA Performance
Contact us for customizable solutions tailored specifically for your bank
Upcoming CRA Events
Exploring Regulation E
Many financial institutions struggle to navigate the complex requirements of Regulation E and the risks tied to electronic fund transfers (EFTs). This session helps you stay compliant and reduce potential losses by reviewing key EFT rules, including those governing debit card transactions and ACH debit entries. You’ll learn how error notices, liabilities, and responsibilities are defined under Regulation E, and work through scenarios that illustrate how liability is shared between consumers and financial institutions.
Learning Objectives:
- Describe how Regulation E governs debit card transactions and ACH debit entries and outline the related ACH Rules.
- Understand notice of errors, institutional responsibilities, and consumer rights in the EFT process.
- Evaluate tiers of liability for consumers and financial institutions and apply this knowledge to minimize potential loss and ensure compliance.
Duration: 75-minutes
Presented live and recorded on 04/14/26.
How to Move From Effective Advertising to Strategic Marketing
Shift your focus from traditional promotion tactics to a strategic marketing approach that maximizes ROI. This session provides a step-by-step process for prioritizing and executing marketing efforts. Learn how to harness digital tools, target specific audiences, and optimize investments to deliver measurable results. Gain the insights you need to elevate your bank’s marketing game.
Learning Objectives:
- Explain how shifting to a strategic framework can maximize ROI and strengthen overall marketing effectiveness.
- Learn the step-by-step methods to identify opportunities and implement campaigns that align with organizational goals.
- Leverage digital tools and audience targeting to optimize investments.
Duration: 60-minutes
Presented live and recorded on 04/22/26.