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ICBA Director's Symposium Focuses on Regulatory Burden and Customer Service

Washington, D.C. (June 1, 2004) - Canada's renowned Banff, Alberta is usually touted for its breathtaking views in the heart-stopping Canadian Rockies. But this fall, Banff is the place to sharpen your banking skills.

This September, Independent Community Bankers of America and Sam Houston State University will hold their annual Director's Symposium in Banff. The symposium, titled "Reaching Peak Performance," is the only national symposium designed specifically for community banks.

Last year's Symposium was described by one attendee as, "the best I've attended in 25 years of various workshops and seminars." This year, ICBA and Sam Houston State University have raised the bar, offering unparalleled content and networking opportunities-not to mention the amazing view.

Bank directors will have little time to hike the trails, however, as they focus on topics such as risk management, the future of compliance and Community Reinvestment Act exams, regulatory burden reduction, corporate governance, strategic planning, goal-setting, customer service, energizing the board, success stories, and creating a culture that attracts the best employees. For all their hard work, bank directors will earn 10 Continuing Professional Education (CPE) credits.

Key presenters for the program include John Carter, regional director, FDIC; James Bexley, Smith-Hutson endowed chair of banking at Sam Houston State University; Steve Verdier, senior vice president and director of congressional relations group, ICBA; Jay Brew, co-founder of BNK Advisory Group; and Michael Kerr, international business speaker and humorist.

The Symposium will be held Sept. 9-11, 2004, at the prestigious Fairmont Banff Springs. For more information, call ICBA at (800) 422-7285 or visit www.icba.org.