Online Training Center Online Learning

"Our Mission: Offer the Very Best Online Courses to Help Create the Very Best Bankers"

Community Banker University offers a variety of online training options for both you and your bank’s staff to help build knowledge and a strong foundation within key areas of the banking industry and professional development.

Looking to train your entire staff? Choose from one of the four Online Training Plans that offer over 300 online courses below or choose Bundle options that offer a smaller number of courses in focused areas.

Looking purchase individual courses and do not already subscribe to an Online Training Plan or Bundle? Click the Individual Online Courses link below to see which courses are available.

Community Banker University also offers seven different online certificates ranging from Audit & Compliance to Human Resources. Five of the certificates are available for individual user access. The Teller Specialist & Universal Banker Certificates are available for both individual and bank-wide use.

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Online Training Options For the Institution

Online training

ICBA offers unlimited bank wide access to the full catalogue of nearly 300 online courses! There are multiple plans available to fit your bank's needs.


ICBA offers Course Bundles of approximately 50 online courses.

Admin Guide

Administering online training is easy with the Community Banker University Online Training System. Click to explore the Admin Guide & Video Demo.

Online Certificates

ICBA’s Certificate opportunities for institution-wide use are the ideal way to enhance professional skills and training consistently across the organization.

*Individual option also available

Online Training For The Individual

Online Certificates

ICBA’s collection of Certificate opportunities is the ideal way to enhance professional skills, gain practical training, explore banking career growth, and affirm expertise. Purchasing an Individual Certificate Program grants access to the person who has logged into the ICBA website to purchase. It cannot be transferred to another user.


ICBA Community Banker University offers the ability to purchase 10 different individual core banking courses. Purchasing an Individual course grants access to the person who has logged into to the ICBA website to purchase.

Online Training FAQs

  • Can I purchase an individual course for somebody else?

  • What do I need in order to take online training?

  • What the minimum requirements for my computer or other device to take a course?

  • How do I obtain a username and password?

  • How do I start training?

  • Why is the course asking for Flash?

  • Do pop-up blockers cause problems?

  • How do I disable pop-up blockers?

  • I’m having trouble logging in. I may have forgotten my password. How can I reset it?

  • Do I earn CPE credits for online training?

  • I failed a test. Can I retake it?

  • I passed the test but it doesn’t show that I successfully completed it.

  • My boss/examiners want to verify that I completed the online training course assigned to me. Is that possible?

  • Does ICBA keep a record of the online classes I’ve taken? If so, for how long?

  • How often are new courses available? Are existing courses updated?

  • Where can I find courses to take beyond the courses I’ve been enrolled in by my administrator?

  • I’m having a problem printing my certificate. Can you help?

  • What is your refund policy?

  • Who can I contact if I have questions?


"The Community Banker University is a perfect fit for our training needs. It is very user friendly for both the training classes and the administration. All of our departments found the classes to be easily understood and very relatable to the compliance topics our bank needed to complete our annual training. The reports are easy to produce and are a great tracking tool.”

Dee Dee Verhoff
1st National Bank
Lebanon, OH

“Having used the Community Banker University Bank Specific Compliance Bundle online training for one year, I can say that my banks are genuinely happy with the product. The compliance courses are informative, relative, and up to date with the current changes in regulations. The program itself is easy to use from the administration to the end user. We are so pleased with the product that we are now purchasing the Workplace Compliance Bundle and the Business Skills Bundle as tools to help excel our staff.”

Kelly Heepke
Pine Island Bank & Bank of Zumbrota
Pine Island, MN