Online Training Center

"Our Mission: Offer the Very Best Online Courses to Help Create the Very Best Bankers"

Community Banker University offers more than 300 online training courses in subjects designed for community bankers. All of the Community Banker University courses now have full audio and randomized test questions.

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Online Training FAQs

  • Can I purchase a course for somebody else?

  • Do I need to be connected to the Internet to take the course?

  • What do I need in order to take online training?

  • What are the minimum requirements for my PC in order to take a course?

  • Can I use my Mac (or other computers)?

  • How do I obtain a username and password?

  • How do I start training?

  • How long do I have access to my courseware?

  • Can I extend access to a course I purchase?

  • Why is the course asking for Flash?

  • Do pop-up blockers cause problems?

  • How do I disable pop-up blockers?

  • I’m having trouble logging in. I may have forgotten my password. How can I reset it?

  • Do I earn CPE credits for online training?

  • Do I have to take the courses from my work computer?

  • I failed a test. How can I retake it?

  • I passed the test but it doesn’t show that I successfully completed it.

  • My boss/examiners want to verify that I completed the online training course assigned to me. Is that possible?

  • Does ICBA keep a record of the online classes I’ve taken? If so, for how long?

  • How often are new courses available? Are existing courses updated?

  • Where can I find courses to take beyond the courses I’ve been enrolled in by my administrator?

  • I’m having a problem printing my certificate. Can you help?

  • What is your refund policy?

  • Who can I contact if I have questions?


“Having used the Community Banker University Bank Specific Compliance Bundle online training for one year, I can say that my banks are genuinely happy with the product. The compliance courses are informative, relative, and up to date with the current changes in regulations. The program itself is easy to use from the administration to the end user. We are so pleased with the product that we are now purchasing the Workplace Compliance Bundle and the Business Skills Bundle as tools to help excel our staff.”

  • Kelly Heepke
  • Pine Island Bank & Bank of Zumbrota
  • Pine Island, MN

"The Community Banker University is a perfect fit for our training needs. It is very user friendly for both the training classes and the administration. All of our departments found the classes to be easily understood and very relatable to the compliance topics our bank needed to complete our annual training. The reports are easy to produce and are a great tracking tool.”

  • Dee Dee Verhoff
  • 1st National Bank
  • Lebanon, OH
2017 LEAD FWD Summit