Bank Compliance Center

In today’s banking environment as soon as one big new regulation is implemented another pops up. ICBA’s compliance training opportunities and exceptional resources, online and offline, will help your community bank stay informed and one step ahead of the regulators.

Recent Compliance News



May 2, 2024 | NewsWatch Today
Fannie, Freddie publish new policies on value reconsiderations

Fannie Mae and Freddie Mac published new Reconsideration of Value policies after collaborating with the Federal Housing Finance Agency and Federal Housing Administration.

Apr 30, 2024 | NewsWatch Today
FHFA releases fair lending final rule

The Federal Housing Finance Agency released a final rule to codify fair lending and fair housing standards.

Apr 22, 2024 | NewsWatch Today
FinCEN: $27B in elder financial exploitation reported by financial institutions

Financial institutions reported $27 billion in suspicious activities linked to elder financial exploitation from 2022 to 2023, according to the Financial Crimes Enforcement Network.

Apr 19, 2024 | NewsWatch Today
ICBA whitepaper explores trends in fair lending and redlining practices

A new ICBA whitepaper provides an in-depth look at current trends in fair lending and the scrutiny of redlining practices.

Upcoming Compliance Training

Compliance Question of the Week

Question: Is it necessary to have a policy on the American Disabilities Act to instruct personnel on how to work with customers who need assistance? If so, what should be in it?

ANSWER: 

Having written policy and procedures in place for employee actions – especially related to customer service – helps ensure consistency in employee actions and helps ensure that personnel know what is expected of them.

When developing a policy, consider the following:

  • Text from the Americans with Disabilities Act
  • The ADA guidance
  • The types of accommodations the bank has in place – e.g., braille at ATM, widened doors, ramps, someone to read aloud disclosures, etc.
  • How the bank provides accommodations for customers
  • How to approach a customer about the need for assistance
  • How to handle a complaint
  • Who to refer a customer to when there is a problem
  • How to handle a phone call
  • How to ensure that conversations are not overheard (e.g., if someone has a hearing difficulty)
  • Assisting customers with service animals
  • Providing training for personnel on communicating with customers with hearing, visions, and/or speech difficulties

Reference: https://www.ada.gov/regs2010/smallbusiness/smallbusprimer2010.htm

 
 

 

 


 

Compliance Vault



The ICBA Compliance Vault is now available as a member benefit to all ICBA members.

The Compliance Vault is a reliable search tool that helps you find answers to your regulatory compliance questions, with access to over 2,500 Q&As, select online courses, and documents.

Learn more & open the vault

Compliance Resources



Online Training

Compliance Certificate Program

Online Certificates

The ICBA Education Compliance Certificate Program is designed to give community bankers the knowledge and skills they need to become experts in bank compliance. They will learn to explain the role of community bankers in bank compliance, identify the regulations governing community banking, and identify the requirements of the laws governing community banks.

$499 / ICBA Members

$1,499 / Non-Members

Learn More

Subscription

Compliance Working Papers

Compliance Education Graphic

One of the three elements of an effective compliance program is monitoring and corrective action. These compliance working papers are essential for monitoring your financial institution’s compliance with federal consumer compliance laws and regulations.

Initial Price
ICBA Member: $599
Nonmember: $799

Annual Digital Renewal
ICBA Member: $399
Nonmember: $499

Learn More

Subscription

Compliance Deskbook and Bulletin Service

Compliance Education Graphic

The ICBA Compliance Deskbook is the industry’s premier resource for compliance information. Access regulations, important dates, agency guidance, questionnaires, and other resources in one place.

Initial Price
ICBA Member: $399
Nonmember: $549

Annual Digital Renewal
ICBA Member: $249
Nonmember: $349

Learn More

Subscription

Bank Compliance Check Up

Compliance Education Graphic

The Bank Compliance Check Up Program provides a comprehensive system and checklists for monitoring and determining the bank’s compliance with deposit, lending, administrative regulations, and other banking laws. Also included are over 40 training agendas and quizzes!

Initial Price
ICBA Member: $499
Nonmember: $799

Annual Digital Renewal
ICBA Member: $349
Nonmember: $649

Learn More