ICBA - Community Banker University

Audio: Improve Manager Quality (CD)

Recorded: April 29, 2014

Length: 60 Minutes

Key Takeaways

Upon completion of this webinar, participants will be able to:

  1. Perform a Human Capital Review and Employee Improvement Communications Review
  2. Recognize problems with their hiring procedures
  3. Identify which managers need more training and motivation.

Community banks are in a tough battle to gain good management talent for leading their bank. There are two proven ways community bank presidents can quickly and economically improve manager quality.

This session will explore the two processes, (1) Human Capital Review and (2) Employee Improvement Communications Review, community bank presidents and executives can perform to develop manager quality. During the Human Capital Review portion participants will learn how to identify the key behavior strengths and motivation factors of a manager. The Employee Improvement Communications Review will examine proper communication techniques and discuss the consequences of inadequate communications among bank staff.

Session Objectives

You will learn how to answer these questions:

  • Who are our weakest managers in gaining respect from reports?
  • How to better motivate current good managers?
  • Who needs employee communications and motivation training?
  • How do we hire smarter?

Speaker: Rick Wemmers, BankMarketingpros

Rick is an exciting, entertaining and proven expert on business development for financial institutions. Over the past 26 years, he has counseled numerous banks of all sizes across America on solving bank growth challenges. He also has similar experiences with companies in 50 different industries, from Fortune 50 to the smallest of startups.

Rick provides unique, real-world, real-time knowledge and help about using all the bank business development tools and tactics. He brings fresh, useful insights on such subjects as consumer psychographics, customer retention/loyalty, target marketing, sales culture improvement and building market share - quickly.

1 CPE Credit

Program Level: Basic-Intermediate

ICBA Member Price: $209.00
Non-Member Price: $309.00

To order this product online at the member or non-member price:

For more information, call 800-422-7285.
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