Recorded: August 20, 2013
Length: 60 Minutes
Part Two of a two-part audio conference series.
Your employees are the heartbeat of your bank's success. Employee attitude and self-confidence make your customer service value proposition. Unhappy attitudes can lead to poor service and hurt your bank's performance. The solution is quick and easy as hundreds of banks have already proven.
Community bank consultant Rick Wemmers will share easy steps to take to ensure your bank has its best people in jobs where they can deliver their best efforts. Learn how to match job requirements with personal motivations, behavior skills and drive. Learn specifics on why having the right people in the right job can provide an immediate positive impact on your bank's profits.
Speaker: Rick Wemmers, BankMarketingpros
Rick is an exciting, entertaining and proven expert on business development for financial institutions. He has counseled numerous banks of all sizes across America on solving bank growth challenges. He also has similar experiences with companies in 50 different industries, from Fortune 50 to the smallest of startups
1 CPE Credit
Program Level: Basic-Intermediate