Recorded: November 19, 2012
Length: 60 Minutes
To ensure that your bank will meet its goals, execute its strategies and enhance shareholder value, significant attention must be paid to creating a rewarding work culture. A positive work environment leads to higher productivity, increased creativity, better teamwork, higher morale and happier customers. While many banks are dealing with staff fatigue, uneven workloads and diminishing productivity, others have developed processes to minimize those issues.
This audio conference will focus on proven strategies used daily by high performing community banks.
Presenter: Mark Stenson
Mark is the president of Stenson Management Consulting, Inc., consultants to the financial services industry. Mr. Stenson brings 35 years of experience in the financial services industry and was President and CEO of First American Trust Company of Minnesota. He currently consults with 17 independent community banks, located across the nation, in the areas of performance based compensation, strategic planning, and management development.
1 CPE Credit
Program Level: Basic-Intermediate