ICBA - Industry Resources - Payments Resource Center

Audio: Create Right Culture To Improve Bank Performance (CD)

Recorded: November 19, 2012

Length: 60 Minutes

To ensure that your bank will meet its goals, execute its strategies and enhance shareholder value, significant attention must be paid to creating a rewarding work culture. A positive work environment leads to higher productivity, increased creativity, better teamwork, higher morale and happier customers. While many banks are dealing with staff fatigue, uneven workloads and diminishing productivity, others have developed processes to minimize those issues.

This audio conference will focus on proven strategies used daily by high performing community banks.

Presenter: Mark Stenson

Mark is the president of Stenson Management Consulting, Inc., consultants to the financial services industry. Mr. Stenson brings 35 years of experience in the financial services industry and was President and CEO of First American Trust Company of Minnesota. He currently consults with 17 independent community banks, located across the nation, in the areas of performance based compensation, strategic planning, and management development.

1 CPE Credit

Program Level: Basic-Intermediate

ICBA Member Price: $199.00
Non-Member Price: $299.00

To order this product online at the member or non-member price:

For more information, call 800-422-7285.