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Examining the Biggest Risks in the Bank: Liquidity and Lending
The regulators have shifted their approach to liquidity and interest rate sensitivity. Administrative actions have proliferated. Even the banks avoiding such fate are seeing Matters Requiring...
Treasury Check Fraud: Trends & Tools MP4
Check fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue...
How to Read a SOC Report
Financial institutions rely heavily on third-party relationships to gain efficiency, reduce operational costs, and to meet the evolving technology needs of customers. While third-party...
Customer Experience Management - Lead it Or Lose It
Customer interactions, previously limited to the telephone or in-person at a branch, are expanding to encompass all transactions, touch points, communications, and technologies that deliver service...
Designing an Effective BCP Testing Program
There is often confusion as to how to develop a multi-year BCP testing program. Organizations are overwhelmed with putting a program in place. Using your Business Impact Analysis can define what...
Navigating Your Next Regulatory Examination
The regulatory examination environment is getting much tougher. Many community banks across the country are experiencing examinations that present unexpected circumstances and adverse findings....
Bring Your Shoes – How to Lead by Maximizing Talent (2024)
Successful leaders surround themselves with talented individuals that complement their strengths. But as a leader, how do you find them? Complementary talent doesn't just show up. It has to be...
Basics of Agriculture Lending
The agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of...