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Harassment Prevention Training for Supervisors [US] (Individual)
Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course...
Regulation E: Liability and Error Resolution (Individual)
Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers. Liability and error resolution are essential to the consumer protections...
Bank Policies & Procedures: Fixed Asset Management (PLM-222)
Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.
IT Security: Business E-mail Compromise (Individual)
This course explores the e-mail fraud schemes known collectively as Business E-mail Compromise (BEC). In a BEC attack, cyberthieves compromise a corporate e-mail account and impersonate the e-mail...
Bank Policies & Procedures: Real Estate Lending (PLL-083)
Covers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development...
Bank Policies & Procedures: Branch Closing (PLM-092)
Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
Bank Policies & Procedures: Human Resources (PLM-184)
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...
Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)
Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
Bank Policies & Procedures: Insider and Affiliate Credit (PLC-075)
For compliance with insider lending. Designed to address the particular credit and legal standards that apply to insiders, including lending limitations for individuals and affiliates.
Teller Basics (Individual)
Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need...
Bank Policies & Procedures: Reg F: Correspondent Banking (PLM-103)
Designed to limit the risks that the failure of another depository institution poses to the bank. Provides the board with a methodology for establishing criteria to select a correspondent bank and...
Bank Policies & Procedures: Agricultural Lending (PLL-076)
Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
Bank Policies & Procedures: Reg E: Electronic Funds Transfer (PLC-108)
Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.
Bank Policies & Procedures: Marijuana Business and MRB Lending Policy (PLL-333)
Establishes a prudent framework for financial institutions to responsibly conduct business with legal marijuana/cannabis businesses in their communities while acknowledging and mitigating the legal...
Bank Policies & Procedures: Home Mortgage Disclosure Act Reporting (PLC-119)
Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.
ThinkTECH Thursday - Solutions Forum - AgTech - Nov 2024 (MP4)
Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using emerging agtech solutions. You’ll get a...
Bank Policies & Procedures: Remote Deposit Capture (PLM-248)
Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.
ThinkTECH Thursday - Solutions Forum - Data - Sept 2024 (MP4)
Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using data-driven insights. You’ll get a quick...
Bank Policies & Procedures: Community Reinvestment (PLC-120)
Sets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance...
Bank Policies & Procedures: Right to Financial Privacy (PLC-112)
Establishes limitations and duties regarding the release of information sought by government agencies.
Credit Boot Camp Part 3 - Applying Qualitative Analysis to the Request MP4
Every loan request stems from a cash shortfall within the borrower’s business. While financial data offers valuable insight, the banker’s real task is to uncover the true cause behind the numbers....
Gramm-Leach-Bliley Act Overview (Individual)
Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances...
Let’s Talk About Racism (Individual)
On May 25, 2020 George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed...
Bank Policies & Procedures: Compliance Management (PLC-104)
This is an overall policy for demonstrating how your bank will comply with the banking compliance regulations. Provides information on compliance officer and compliance council responsibilities,...
Bank Policies & Procedures: Reg DD: Deposit Account Terms, Disclosures, and Advertising Policy (PLC-106)
Addresses acceptable account terms, appropriate disclosure of these terms, and uniformity in advertising.
IT Security: Mobile Phone Security Awareness (Individual)
This course explores the threats to security on smartphones. Smartphones are fully functional computers as well as communication devices. As such, they are subject to the same types of IT security...
FCRA: Overview (Individual)
The Fair Credit Reporting Act (FCRA) became effective on April 25, 1971. The FCRA contains responsibilities both for entities that are consumer reporting agencies, for entities that procure and use...
Bank Policies & Procedures: Capital, Earnings, and Dividend (PLM-102)
Provides a clear outline of the bank's goals and parameters for maintaining an adequate capital base, and states how the payment of dividends relates to those goals and parameters.
Home Mortgage Disclosure Act: In Depth (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Bank Policies & Procedures: Bank Protection Act Policy (PLM-214)
Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and...
Right to Financial Privacy (Individual)
The Right to Financial Privacy Act of 1978 provides customers of financial institutions with a reasonable amount of privacy for their financial records from the federal government. The Act includes...
Bank Policies & Procedures: Marijuana/Cannabis & MRB Policy (PLC-331)
This policy establishes the responsibilities and requirements for conducting banking activities for legal marijuana and cannabis businesses, including those Tier 2 and Tier 3 businesses that have a...
Fundamental of IT Security (Individual)
IT Security is a serious concern for every business. As the value of customer and internal data increases, so do the number of threats in existence. This course describes the fundamentals of...
Bank Policies & Procedures: Artificial Intelligence Governance Policy (PLM-341)
This policy offers guidance for directors, officers, and staff in effectively managing cyber risks in the context of artificial intelligence (AI). It addresses critical aspects, such as strategic...
Bank Policies & Procedures: Business and Travel Expenses (PLM-089)
Defines the general types of expenses the bank will incur; establishes the budgeting and operational procedures needed to implement the policy; and provides policy guidelines for travel and...
Credit Boot Camp Part 6 - Managing Credit Risk After the Close MP4
Credit risk management doesn’t end at loan closing; it continues until the final payment is received. In this session, we revisit the definition of credit risk, then focus on post-close client...
Regulation Z: Closed-end Credit (Real Estate) (Individual)
Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires bank to disclose the terms and cost of consumer credit...
Introduction to Lending Compliance (Individual)
Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment...
Bank Secrecy Act: Red Flags (Individual)
The Bank Secrecy Act or BSA requires financial institutions in the United States to assist US government agencies in detecting and preventing financial crimes such as terrorist financing, tax...
Bank Policies & Procedures: Electronic Data Processing (PLM-094)
Outlines the basic standards required to meet all areas of the bank's data processing operations. Provides structure and guidance to management, establishes controls, and addresses outside vendors,...
Bank Policies & Procedures: Reconsideration of Value (ROV) Policy (PLM-345)
The Reconsideration of Value Policy is designed to streamline the process of handling appraisal disputes efficiently and in compliance with regulatory guidelines. This customizable policy helps...
Bank Secrecy Act: Reporting & Recordkeeping (Individual)
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting...
Bank Secrecy Act: OFAC Compliance (Individual)
The Office of Foreign Assets Control (OFAC) administers and enforces economic and trade sanctions. Banks must be fully aware of their responsibilities according to OFAC. This course outlines the...
Bank Policies & Procedures: Reg D: Reserve Requirements of Depository Institutions (PLC-105)
Includes definitions for the various types of deposit accounts, as well as eligibility, transaction limitations, and penalties. Provides the computation and reporting requirements of Regulation D...
Bank Policies & Procedures: Safe Deposit Box (PLM-162)
Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions...
Bank Policies & Procedures: Current Expected Credit Loss Policy (CECL) (PLM-339)
Designed to maintain an adequate methodology for complying with CECL. This policy cover the role of the Board and Management; an overview of the allowance for credit losses; the components of the...
Supply Chain Cybersecurity (Individual)
In recent years, supply chains have become more efficient by automating many of the tasks and processes that were previously performed manually. The more that companies’ processes are automated and...
Bank Policies & Procedures: Military Lending Act (PLC-323)
This policy outlines the objective of the Military Lending Act to extend protections to a broader range of closed-end and open-end products. Includes information on the MAPR, disclosure...
Bank Policies & Procedures: Identity Theft Prevention Policy (Red Flag) (PLC-224)
Provides guidance regarding the nature of identity theft, ways to prevent or deter it, response to suspected or actual instances, and education of bank staff and customers. This policy includes the...
Center for Internet Security (CIS) Controls MP4
Take a deep dive into the Center for Internet Security (CIS) Controls—a prioritized set of best practices designed to help institutions protect critical systems and data. This session features a...
Universal Banker Certificate Program - Bank Wide
The ICBA Education Universal Banker Certificate Program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. The learner will develop the skills...
Principles of Banking Certificate - Bank Wide Training
The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their...
Bank Policies & Procedures: ADA Website Accessibility Accommodations Policy (PLM-327)
Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ)...
Credit Boot Camp Part 4 - Determining Cash Flow Using the Core Cash Drivers MP4
Every borrower operates with up to seven core cash drivers: mechanisms that either absorb cash, locking it inside the business, or release cash back into operations when managed effectively....
Bank Policies & Procedures: Code of Conduct and Conflict of Interest (PLM-101)
Guides compliance with the Bank Bribery Act. Sets forth the basic policies of ethical conduct, the foundation of basic business standards, and personal conduct. Includes a policy statement which is...
Regulation B: Equal Credit Opportunity Act - Overview (Individual)
The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory...
Military Lending Act (Individual)
The Military Lending Act was originally enacted in 2006 and is implemented by the Department of Defense. It protects active-duty members of the military, their spouses, and dependents from certain...
Bank Secrecy Act: Frontline & Deposit Operations (Individual)
The Bank Secrecy Act is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSS requires banks to assist in preventing crime by enacting sound...
Credit Boot Camp Part 2 - Financial Analysis: Assessing the Request MP4
Loans inherently carry risk. But that risk isn't found directly in the financial statements. It's revealed through what those statements are telling you, if you know how to listen. In this session,...