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Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)

Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.

Operational Risk Risk Information Technology +6 More...

Bank Policies & Procedures: Fair Lending (PLC-177)

Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...

Regulation B - Equal Credit Opportunity Act Commercial Lending Compliance +6 More...

Bank Policies & Procedures: Fair Credit Reporting Act (PLC-115)

Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.

Compliance Fair Credit Reporting Act (FCRA)

Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)

Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.

Compliance Customer Service Fair Debt Collection Practices Act (FDCPA) +1 More...