Crisis Preparedness Resource Center

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Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

ICBA offers the following tips to help consumers prepare for a natural disaster:

  • Store important documents such as proof of identity, property ownership, insurance policies, bank and investment account information, and three years of tax returns in a bank safe-deposit box. Encase these items in plastic bags to prevent moisture.
  • Prepare additional copies of critical documents such as birth certificates, adoption papers, marriage licenses and the deed to your home for safekeeping and inform a trustee, relative or attorney of their location.
  • Print out key contact information for executors, trustees and guardians and store it in a secure location, either in your safe-deposit box or with a close relative.
  • Inventory personal and household valuables (take photos and keep receipts) to help evaluate replacement costs.
  • Include surplus cash, preferably small bills, in your home emergency kit. The kit should also include a three-day supply of food and water, a first aid kit, can opener, radio, flashlights and batteries.
  • Create digital copies, which can serve as a supplement or backup to paper documents.  Scanned or electronic documents can be uploaded with secure online backup services.
  • Contact your insurance agent or visit the Federal Emergency Management Agency’s website at to determine if a flood insurance policy is right for you.

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Download & Share this Emergency Preparedness Guide

This guide was created so that your customers and new home buyers could learn more about potential threats and be better prepared to react during an emergency. While there is no way to predict what will happen, or what their personal circumstances will be, there are simple things they can do now to prepare their home, themselves and their loved ones in the event of an emergency.

When Disaster Strikes

Should disaster or an accident strike, your customer's credit can be insured in case of disability or death through ICBA Reinsurance. ICBA Reinsurance is a credit insurance program that allows banks that sell credit insurance to share in the insurance underwriting and premium investment income.

Learn more about ICBA Reinsurance at:

Want to Help Communities Dealing with Disasters?

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Did you know?

ICBA Bancard is offering credit relief to Louisiana banks affected by the storm. Ultimate support - when you need it most.

Learn more about ICBA Bancard at: