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Last update: 04/18/14

Teller Training DVDs

Current frontline staff as well as future tellers will greatly benefit from this comprehensive DVD collection.

Length: 25 minutes each

Written and produced by Chaotic Solutions


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Teller Training
(Package of 3)


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Identity Theft and Information Security

  • How it is done
  • How identity thieves use personal information
  • Preventing identity theft
  • Red flags for information security and identity theft
  • What should be in your information security plan
  • Regulations regarding information security


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Bank Protection and Robbery Preparedness

  • What would you do if your bank was robbed
  • The role of the security officer
  • The purpose of the Bank Protection Act
  • Security procedures
  • Kidnapping, extortion, larceny, fraud and bomb threats


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Counterfeit Currency and Fake Negotiable Instruments

  • What makes money genuine
  • What to watch for
  • Counterfeit coins, US Treasury Checks and consumer checks
  • Payroll check fraud


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* ICBA Member/Non-Member

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