Cardholders

Welcome to TCM Bank, N.A.  We’re part of the Independent Community Bankers of America and we manage this credit card program for community banks. If you are a cardholder and have questions about transactions, payments, your credit limit, or other features of your credit card, please refer to the below information. We look forward to helping you in any way we can.

24-Hour Customer Service

Within the U.S.: (800) 883-0131
Outside the U.S.: (813) 868-2891

  • Balance and statement inquires
  • Make a payment over the phone
  • Report a card lost or stolen
  • Dispute transactions

Online Account Management

You can manage your credit card account online at MyCardStatement.com.

Once your account is enrolled, you can:

  • Make payments
  • View transactions and spending reports
  • View statements and enroll in paperless statements
  • Dispute transactions
  • Download data to financial software
  • Set up account alerts

Mailing Address for Payments

Make payable to Visa®:

VISA
P.O. Box 30131
Tampa, FL 33630-3131

cRewards® Program Information

For complete rewards program details, along with a list of merchandise and travel awards, visit cRewardsCard.com. You can browse the rewards catalog without logging in.

For general reward information, terms and conditions: 
Call (866) 544-0406 (24 hours a day, 7 days a week, closed major holidays)

For travel reservations:
Call (844) 470-5666 (Monday - Sunday, 8a.m. - 12a.m. EST)

Cardholder Disclosures

Cardholder Agreement

View a PDF copy of the Cardholder Agreement

Privacy Notice

View a PDF copy of the Privacy Notice

Important Disclosures

View a PDF copy of the Important Disclosures