Payments Solutions

Payments Strategy Guide

Digital payments are not only a reality, they are an increasingly critical product in the retention and growth of consumer and business relationships with a bank.

Small Business Strategy Consumer Strategy

Prepare Your Digital Payments Strategy

Digital payments are not just a reality but an increasingly critical product in the retention and growth of consumer and small business relationships with banks.

And while digital payments can add a great deal to a bank’s overall value proposition, they can also attract and retain new customers. These assessment tools can help you formulate the best strategy for your community bank.

Put your Small Business Digital Payments Strategy to the Test

ICBA Bancard Digital Payments Strategy Guide – Small Business edition is the second interactive tool, designed in partnership with Aite Group, that helps community banks create a custom digital payments strategy for their small business customers.

Answering these questions will help identify where your institution lies in its small business payments maturity—developing, emerging, strategic, or market leading—and create a realistic roadmap with actionable steps to capture the small business market for your bank.

This tool is exclusively available to all ICBA Bancard clients for the next 60 days. 

What You Need to Take the Assessment

  • Your bank’s asset size
  • Approximate number of small-business customers (defined as those having less than $10 million in annual revenue)
  • General knowledge of business payment products offered
  • General knowledge of your bank’s appetite to invest in digital payments

Don’t have access? All ICBA Members will gain access in early November. Enter your email to be notified when the tool is available to you.

Download GuideTake the Assesment

Get Your Consumer Payments Strategy on Track

ICBA Bancard Digital Payments Strategy Guide is a unique interactive tool, designed in partnership with Aite Group, that helps community banks create a custom digital payments strategy for their consumer customers.

As community banks evolve to meet their customers’ diverse payments needs, a payments strategy can help align disparate initiatives—creating a roadmap that feeds into a bank’s strategic plan and expedites its execution.

What You Need to Take the Assessment

  • General knowledge of your bank’s consumer age demographics for existing and new accounts.
  • Understanding of how consumers interact with your bank (e.g. transactions performed within each channel: online, in-branch, call center etc.)
  • General knowledge of consumer payment products offered
  • How consumer payments revenue impacts your bank's income (income from consumer transactions divided by total revenue for the month)
    Your bank’s appetite to invest in digital payments
  • Number of consumer customers, branches and ATMs (onsite and offsite)
  • General knowledge of payments service providers, including security and compliance providers
  • Understanding of how data is collected and reported for consumer payments products. Can be found through monthly reports provided by your vendors or generated internally.
  • Your bank’s asset size.

Download GuideTake the Assesment

Strengthen Relationships

Papers, Webinars and Training

Read the latest Payments Executive Brief: Strengthening Small-Business Relationships with Payments

More Payments Resources


Login and Read the Guide

ICBA Bancard Digital Payments Strategy Guide, produced by Aite Group, provides a market overview of the digital payments landscape.

Download Guide

Take the Assessment

This tool will help strengthen your digital payments strategy. Its results will help plan a profitable and sustainable strategy.


See the Results

See where your bank falls on the digital payments spectrum. For questions about this digital payments strategy assessment, contact [email protected]

Payments Executive Briefs

Capitalizing on Bank-Centric Bill Payment Opportunity

Jul 13, 2020
With U.S. consumers paying approximately 15 billion bills valued at $4 trillion annually, nearly 30 percent of all consumer spending comes in the form of bill payment. This market presents significant opportunities for community banks.

Digital Payment Apps - An Overview

Jun 12, 2020
As ICBA’s Executive Brief on digital wallets demonstrated, consumer use of digital payments technology is increasing due to the convenience and speed these options offers. The same rings true when exploring digital payments apps.

Supporting Customer Needs Through Digital Financial Literacy

Apr 16, 2020
With concerns over the cleanliness of paper-based payment options like cash and checks, and limited in-person branch offerings, digital payments are gaining new traction as a safer way to make and receive payments.

White Papers

Payments Policy
& Advocacy Efforts

The U.S. Faster Payments Council (FPC) is a new membership organization established so Americans can safely and securely pay anyone, anywhere, at any time and with near-immediate funds availability.

Learn more about the U.S. Faster Payments Council

The Federal Reserve Payments Study is an ongoing effort to quantify aggregate payment volumes, payments fraud, and related information in the United States, offering a periodic benchmark of developments in the U.S. payments system to policymakers, the industry, and the public.

Learn more about the Federal Reserve Payments Study