Payments Solutions

Payments Strategy Guide

Digital payments are not only a reality, they are an increasingly critical product in the retention and growth of consumer and business relationships with a bank.

Small Business Strategy Consumer Strategy

Prepare Your Digital Payments Strategy

Digital payments are not just a reality but an increasingly critical product in the retention and growth of consumer and small business relationships with banks.

And while digital payments can add a great deal to a bank’s overall value proposition, they can also attract and retain new customers. These assessment tools can help you formulate the best strategy for your community bank.


Put your Small Business Digital Payments Strategy to the Test

ICBA Bancard Digital Payments Strategy Guide – Small Business edition is the second interactive tool, designed in partnership with Aite Group, that helps community banks create a custom digital payments strategy for their small business customers.

Answering these questions will help identify where your institution lies in its small business payments maturity—developing, emerging, strategic, or market leading—and create a realistic roadmap with actionable steps to capture the small business market for your bank.

This tool is exclusively available to all ICBA Bancard clients for the next 60 days. 

What You Need to Take the Assessment

  • Your bank’s asset size
  • Approximate number of small-business customers (defined as those having less than $10 million in annual revenue)
  • General knowledge of business payment products offered
  • General knowledge of your bank’s appetite to invest in digital payments

Don’t have access? All ICBA Members will gain access in early November. Enter your email to be notified when the tool is available to you.

Download GuideTake the Assesment


Get Your Consumer Payments Strategy on Track

ICBA Bancard Digital Payments Strategy Guide is a unique interactive tool, designed in partnership with Aite Group, that helps community banks create a custom digital payments strategy for their consumer customers.

As community banks evolve to meet their customers’ diverse payments needs, a payments strategy can help align disparate initiatives—creating a roadmap that feeds into a bank’s strategic plan and expedites its execution.

What You Need to Take the Assessment

  • General knowledge of your bank’s consumer age demographics for existing and new accounts.
  • Understanding of how consumers interact with your bank (e.g. transactions performed within each channel: online, in-branch, call center etc.)
  • General knowledge of consumer payment products offered
  • How consumer payments revenue impacts your bank's income (income from consumer transactions divided by total revenue for the month)
    Your bank’s appetite to invest in digital payments
  • Number of consumer customers, branches and ATMs (onsite and offsite)
  • General knowledge of payments service providers, including security and compliance providers
  • Understanding of how data is collected and reported for consumer payments products. Can be found through monthly reports provided by your vendors or generated internally.
  • Your bank’s asset size.

Download GuideTake the Assesment

Strengthen Relationships

Papers, Webinars and Training

Read the latest Payments Executive Brief: Strengthening Small-Business Relationships with Payments

More Payments Resources

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Login and Read the Guide

ICBA Bancard Digital Payments Strategy Guide, produced by Aite Group, provides a market overview of the digital payments landscape.

Download Guide
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Take the Assessment

This tool will help strengthen your digital payments strategy. Its results will help plan a profitable and sustainable strategy.

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See the Results

See where your bank falls on the digital payments spectrum. For questions about this digital payments strategy assessment, contact bancard@icba.org.

news

Payments News

Oct 16, 2020 | NewsWatch Today Article

ICBA urges Congress to join debate over payments charter

Sep 29, 2020 | Letters to Regulators | NewsWatch Today Article | Testimony

Preserving the Integrity of the Bank Charter: The Community Bank Perspective

Aug 7, 2020 | NewsWatch Today Article

Fed announces details of real-time payments service

Jul 30, 2020 | NewsWatch Today Article

ICBA opposes OCC talk of narrow-purpose payments charter

Jun 3, 2020 | NewsWatch Today Article

CFPB issues FAQs on remittance rules

Payments Executive Briefs

Using Payments to Attract and Retain Gen Z Customers

Sep 17, 2020
Community banks have long served the small-business market, but given the pandemic impact, new opportunities have emerged to support these customers’ payments needs and address areas of friction.

ICBA Bancard tool helps community banks assess their small business payments readiness

Sep 10, 2020
From having to adapt to retail closings, diminished staff and customer capacities, a new work-from-home infrastructure, and more, the nation’s small businesses have reacted quickly in the wake of the pandemic.

Strengthening Small-Business Relationships with Payments

Aug 5, 2020
Community banks have long served the small-business market, but given the pandemic impact, new opportunities have emerged to support these customers’ payments needs and address areas of friction.

White Papers

Payments Policy
& Advocacy Efforts

The U.S. Faster Payments Council (FPC) is a new membership organization established so Americans can safely and securely pay anyone, anywhere, at any time and with near-immediate funds availability.

Learn more about the U.S. Faster Payments Council

The Federal Reserve Payments Study is an ongoing effort to quantify aggregate payment volumes, payments fraud, and related information in the United States, offering a periodic benchmark of developments in the U.S. payments system to policymakers, the industry, and the public.

Learn more about the Federal Reserve Payments Study