inBusiness Services, based in Nashville, Tennessee, is the developer of 360 View CRM; a Customer Relationship Management software system. 360 View CRM, developed by bankers for bankers, will help community banks to manage referrals, incidents, customer touches, personal follow-ups, cross-sells, customer ranking and attrition, intelligent prospecting, pipelines, marketing lists, and customer and product on-boarding campaigns. inBusiness Services will be a partner to create, track and grow profitable-lifelong customers through relationship management.
360 View CRM – Customer Relationship Management software is designed to work with any core system, to build lifelong profitable customer relationships by providing expanded views of Primary, Secondary, and Household relationships of core and 3rd party products and services. 360 View tracks and reports on referrals, customer service issues, pipeline and all contact management. Two-way outlook integration, mobile device capabilities, full marketing campaign capabilities, including automated on-boarding processes. Account and Customer Profitability allows you to see your bottom and top customers. SmartPops delivers personalized customer messages to the front-line staff to reinforce sales and services opportunities while interacting with customers either on the phone or in-person. 360 View also tracks Goals and Incentive Plans for all level employees with daily updates on progress, performance and payouts.
ICBA Member Advantages
- A 5% discount off standard licensing fees.
- A 5% discount off annual maintenance fees.