CYBER & DATA SECURITY

Mitigation

Prevention and risk mitigation are key components in every aspect of bank operations - the same holds true in the protection of customer data.

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ICBA Offers Cybersecurity Tips So Consumers Can Connect Online with Confidence

ICBA Press Release Banner 2020

Washington, D.C. (Oct. 1, 2020) — As Americans venture online in greater numbers to accommodate work, school and shopping realities due to the COVID-19 pandemic, the Independent Community Bankers of America (ICBA) and the nation’s community banks are offering practical steps during Cybersecurity Awareness Month to help them safeguard sensitive data and mitigate losses in the event of a data breach or compromise.

“There is a cyberattack every 39 seconds, and an estimated $17,700 lost every minute to phishing attacks—a problem only exacerbated by the COVID-19 pandemic,” ICBA President and CEO Rebeca Romero Rainey said. “The good news is that community banks are well equipped to tackle cybercrime and want to ensure all Americans have the resources to help them avoid falling victim. Together, we can reverse this disturbing trend and create a safer, more resilient cyber world for everyone.”

ICBA recommends consumers take the following precautionary measures to protect their sensitive information while on the go, in the workplace, and at home:

  • Enable the strongest authentication tools offered by their bank. Popular authentication methods include biometrics, security keys and single-use codes.
  • Use unique passphrases as passwords and differentiate them across multiple platforms. Length trumps complexity. A strong passphrase is a sentence that is at least 12 characters long.
  • Do a system check. Purge unused apps and outdated or sensitive information stored in old files and emails and ensure all software on internet-connected devices is current.
  • Manage social media settings and minimize information sharing. Just a few data points can create a pathway for exploitation by cybercriminals.
  • Use WiFi judiciously: Limit the type of business conducted over open public WiFi connections, including logging in to key accounts like banking.

Consumers can also make sure their account has not been compromised by taking the following steps:

  • Monitor account activity regularly for transaction irregularities and report discrepancies to your financial institution immediately.
  • Back up intellectual property and other digital information and store it safely so in the unfortunate event of a ransomware or other cyber threats you have a way to retrieve the data.
  • Read the fine print when purchasing items online. If prompted, do not save credit and debit card information on the merchant’s website or app.
  • Stay vigilant. Be mindful when shopping online and look for signs of illegitimate websites. Spelling or grammatical errors, missing contact information, and suspicious URLs or email addresses are all red flags.
  • Look for special indicators such as web addresses with https:// that denote extra measures taken to help secure your information. URLS that end in .BANK are assigned for exclusive use by financial institutions.

Learn more about how to protect your digital life during Cybersecurity Awareness Month by visiting the Stay Safe Online website. Join the conversation online using the hashtag #BeCyberSmart.

 

About ICBA

The Independent Community Bankers of America creates and promotes an environment where community banks flourish. ICBA is dedicated exclusively to representing the interests of the community banking industry and its membership through effective advocacy, best-in-class education, and high-quality products and services.

With nearly 50,000 locations nationwide, community banks constitute 99 percent of all banks, employ more than 700,000 Americans and are the only physical banking presence in one in three U.S. counties. Holding more than $5 trillion in assets, over $4.4 trillion in deposits, and more than $3.4 trillion in loans to consumers, small businesses and the agricultural community, community banks channel local deposits into the Main Streets and neighborhoods they serve, spurring job creation, fostering innovation and fueling their customers’ dreams in communities throughout America. For more information, visit ICBA’s website at www.icba.org.

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Vulnerabilities & Mitigation

Cybersecurity and data security vulnerabilities come in many forms. Use these resources to know what you are dealing with and how to stay one step ahead.

Name Source Date
Advisory on Ransomware and the Use of the Financial System to Facilitate Ransom Payments
OFAC 10/01/2020
Advisory on Unemployment Insurance Fraud During COVID-19
FINCEN 10/13/2020
AppleJeus: Analysis of North Korea’s Cryptocurrency Malware
CISA 02/17/2021
CISA Alert: Active Exploitation of SolarWinds Software
CISA 12/13/2020
CISA Emergency Directive on SolarWinds Orion Code Compromise
CISA 12/13/2020
Compromised Managed Service Providers
USSS 09/10/2020
Contact U.S. Department of Labor Cyber Fraud Task Forces
DOL 09/10/2020
Contact U.S. Secret Service Cyber Fraud Task Forces
USSS 09/10/2020
Cyber Fraud Task Force Bulletin - September 2020
USSS 09/25/2020
Cybersecurity: Ransomware Alert
OCIE 09/10/2020
FBI Alert: Increased use of Mobile Apps Could Lead to Exploitation
FBI 09/10/2020
FBI Sees Spike in Fraudulent Unemployment Insurance Claims Filed Using Stolen Identities
FBI 09/10/2020
FinCEN Advisory on Imposter Scams and Money Mule Schemes
FinCEN 09/10/2020
Indicators Associated with Netwalker Ransomware
FBI 09/10/2020
Joint Advisory on Accellion File Transfer Appliance Vulnerabilities
CISA 02/24/2021
Malicious Cyber Actor Spoofing COVID-19 Loan Relief Webpage
CISA 09/10/2020
Money Mule Initiative and Education
DOJ 12/16/2020
North Korea: Cyber Tactics and Tools Targeting Global Financial Sector
DHS 01/13/2021
North Korean Malicious Cyber Activity
CISA 02/17/2021
OCCIP Cybersecurity Alert 1 - Ransomware
OCCIP 09/10/2020
Pandemic Response Portal
09/28/2020
PIN - Egregor Ransomware
FBI 01/07/2021
PIN: Cyber Criminals Exploit Email Rule Vulnerability to Increase the Likelihood of Successful Business Email Compromise
FBI 12/01/2020
Ransomware Guide
CISA 09/01/2020
Russian Foreign Intelligence Service Cyber Operations: Trends and Best Practices for Network Defenders
CISA and FBI 04/27/2021
SBA Information Notice
SBA 07/21/2020
SBA Lender Alert EIDL
SBA 07/14/2020
Scam Awareness Materials for Groups and Organizations
SSA 11/02/2020
Security Alert Pandemic Related Fraud Chargeback Scheme
Visa 10/21/2020
Selecting and Safely Using Collaboration Services for Telework
NSA 09/10/2020
State UI ACH ID List
USSS 09/10/2020
Tips to Defend Against Ransomware
FS-ISAC 05/01/2019
U.S. Secret Service Cyber Fraud Task Force Map
USSS 09/10/2020
Unemployment Insurance Fraud Consumer Protection Guide
09/28/2020
USSS SBA OIG Joint Alert - PPP EIDL Fraud - TLP Green
09/28/2020
USSS-DOL OIG UI Advisory
USSS 09/10/2020

Sheltered Harbor

Sheltered Harbor is the not-for-profit, industry-developed standard for protecting and recovering customer account data if a catastrophic event causes critical systems - including backups - to fail.

Its purpose is to promote the stability and resiliency of the financial sector and to preserve public confidence in the financial system in the face of an extended systems outage or destructive cyberattack.


The Sheltered Harbor standard combines secure data vaulting of critical customer account information and a resiliency plan to provide customers timely access to their data and funds in a worst-case scenario.

In many cases your core processor may provide a Sheltered Harbor solution.  Please read ICBA's Core Processor Guide.


How Does Sheltered Harbor Achieve Greater Protection for Community Bank Customers?

Industry Response — Resiliency standards established by the financial services industry ensure that consumers receive timely access to their accounts in the event that their bank or brokerage firm becomes inoperable due to a major cyber event.

Standard Data — All participating institutions make a daily copy of the consumer’s account data in a standard format, which enables the restoration of account by another institution or processor in the event of a major loss of operations.

Monitored Regularly — All participating institutions update their adherence reviews to ensure that the Sheltered Harbor standards are exercised consistently and in accordance with Sheltered Harbor specifications.

Secure Vault — Your customers’ account data is archived in a secure data vault that is protected from alteration or deletion. The data will stay intact and accessible if needed-exactly as when it was archived. Think of this as a fall-out shelter for customer data, with each institution providing its own data vault.

Sheltered Harbor in the News

Join Now

Sheltered Harbor participation is currently open to U.S. banks, broker-dealers, and service providers of all sizes.

Joining entitles participants access to the standard, support content and experts to help with implementation, and the knowledge that the institution is being proactive in protecting its customer account data.

Does Your Bank Have a .Bank Domain?

.BANK is an evolution in relationship management, offering a trusted, verified, more secure, and easily identifiable location on the internet for your customers and your bank, regardless of size. .BANK provides a trustworthy stamp of approval for your online offerings.


Manage your .Bank domain or register one:

  • EnCirca Website:

    Formed in 2001, EnCirca is an ICANN-Accredited registrar and registry validation provider based in Boston.  EnCirca is the leading domain name registrar for .BANK domain names. EnCirca specializes in complex and custom registrar solutions for the domain name industry. Contact sales@encirca.com to request a consultation.

  • fTLD Website

What Makes .BANK Safer?

Through verification and mandatory security requirements the .BANK domain creates a safer space and acts as a visual security cue for bank employees or customers.


The .BANK at the end of an email address or website URL confirms that the email communication is authentic and that the website is owned by a bank and is a safe place to manage his or her finances. This simple visual cue enables security that employees and customers can recognize and participate in, ensuring the space remains safe for everyone.

.BANK domains have 6 critical security requirements beyond a standard .COM domain creating additional layers of protection to the consumer, plus verification, which when combined with email authentication, creates security that cannot be replicated in the .COM space. Consider the following difference between .COM and .BANK requirements: