Compliance Connection Point

Events

Annual Current Issues/Certification Conference

Oct 25, 2021
This four-day virtual conference focuses on key issues and trends related to auditing, BSA/AML, regulatory compliance, security and fraud, and offers the very latest information, tools, best practices, and training to assure that you are up-to-date and compliant. Attend one day or all four!

Upcoming Webinars

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Get Unlimited Webinars for Your Entire Staff

The Community Banker University Unlimited Webinar Pass allows your organization to access more than 70 live webinars and more than 100 on-demand webinars during the 12-month subscription — all for one price plus applicable state sales tax.

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Webinars on Demand

Name Price

Banking High-Risk Customers: Considerations for Banking Digital Asset, Fintech, Payment and Other High-Risk Companies (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Cryptocurrency Demystified Part 2: The Use Case for and Future of Cryptocurrency in Banking

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Compliance Updates 2021 (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Payment Card Industry Compliance (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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The Role of Community Bank Directors in Compliance (MP4)

ICBA Members: $219
Non-Members: $319
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Consumer Compliance - What to Expect in 2021 (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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IRA & HSA Legislative Update 2020

ICBA Members: $219
Non-Members: $319
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Top 10 HSA Issues 2020

ICBA Members: $219
Non-Members: $319
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Marijuana Banking Compliance 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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IRA Distributions 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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Opening and Maintaining IRAs (MP4)

ICBA Members: $219
Non-Members: $319
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Building and Maintaining a Compliant IRA Program 2020 (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Everything Roth 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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Top 10 IRA Issues 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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Compliance Update 2020 (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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IRA Contributions 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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Community Bank Capital Raising in Light of COVID-19 (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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IRA Fundamentals 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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IRA & HSA Legislative Update 2020 (MP4)

ICBA Members: $219
Non-Members: $319
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Cannabis Banking 2020 (MP4)

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Negotiation Competence for Leaders in the Workplace (MP4)

ICBA Members: $219
Non-Members: $319
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Financial Forensics Series Webinar #4 – 10 Keys to Successful Regulatory Compliance (MP4)

ICBA Members: $219
Non-Members: $319
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Financial Forensics Series Webinar #3 – How Banks Make Money (MP4)

ICBA Members: $219
Non-Members: $319
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Community Bank Financial Forensics Series (5) (MP4)

ICBA Members: $329
Nonmembers: $829
Unlimited Webinar Pass subscription: $0
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Online Training

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Online Training

Working from Home Effectively

COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and around-the-clock news. This course outlines ideas for working from home effectively during this challenging time.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Understanding UDAAP

This course will discuss the Unfair Deceptive Abusive Acts or Practices (UDAAP) law and how to test your banks policies, procedures, and controls against possible liabilities for UDAAP violations.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Understanding Endorsements

This module will provide you with an overview of endorsements, tell you what makes an endorsement acceptable, and discuss problems you may encounter.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Unconscious Bias

Unconscious bias (or implicit bias) refers to unsupported social judgements or prejudice in favor or against a person or group of people. Since these happen without reasonable justification, they can prevent one’s judgment from being balanced. This course will explain unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Teller Basics

Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need to know their transactions are being processed by professionals who care about them and their money. This course will provide bank tellers with the information they need to effectively serve bank customers.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Telephone Consumer Protection Act

The Telephone Consumer Protection Act was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the telephone network for unsolicited advertising calls and faxes. The Act also created the Do Not Call list under the FCC (Federal Communication Commission).
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Security: An Orientation

An effective security program is an excellent tool for protecting the institution's work product, physical assets, intellectual assets, and personnel. This course will introduce key concepts in security and provide a basic understanding of the security function. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

SAFE Act Training for MLOs

The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential mortgage loan originators as well as the development of policies and procedures for complying with the Act. This course will provide mortgage loan originators with the information needed to ensure compliance with the SAFE Act.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Robbery Response Techniques

This course will provide you with information on handling robberies and related offenses.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulatory Accounting and Operational Auditing

Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial statements, asset/liability management, operational auditing, compliance auditing, and the CAMELS bank rating system.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation Z: Overview

Regulation Z requires creditors to disclose the terms and cost of consumer credit transactions along with a host of other things. This course will provide an overview of each of the subparts within the Truth in Lending Act. This course is intended for those working in the consumer lending arena, both real estate and non-real estate.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation Z: Open-End Credit (Real Estate)

Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires creditors to disclose the terms and cost of consumer credit transactions and includes rules meant to inform and protect consumers. There are specific requirements for open-end credit plans, whether they are real estate secured or not. This course focuses on the requirements and limitation extended to open-end consumer credit secured by real estate. This course is intended for lenders, loan operations staff, and compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation Z: Closed-end Credit (Real Estate)

Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires bank to disclose the terms and cost of consumer credit transactions and includes rules meant to inform and protect consumers. There are specific requirements for closed-end credit plans, whether they are real estate secured or not. This course focuses on the requirements extended to closed-end consumer credit that is secured by real estate, focusing mainly on the Integrated Disclosures (TRID). This course does not go in depth on how to complete the Integrated Disclosures. This course is intended for lenders, loan operations staff, and compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation P: Consumer Privacy – Overview

The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how an bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide an overview of Regulation P. This course is intended for new account personnel, including deposits and loans.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation P: Consumer Privacy – In Depth

The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide details of Regulation P. This course is intended for compliance and operations personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation O: Insider Lending - Overview

Regulation O governs extensions of credit made by a bank to an executive officer, director, or principal shareholder. It also applies to extensions of credit made by a bank to a political or campaign committee that benefits or is controlled by such a person. This course provides an overview of Regulation O. This course is intended for lending personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation E: Overview

The Electronic Fund Transfer Act of 1978, implemented by Regulation E, is a consumer protection act that establishes the rights, liabilities, protections, and responsibilities of consumers who engage in electronic fund transfers. This course will provide you with an overview of the various requirements of Regulation E including, disclosures, overdrafts, gift cards, prepaid accounts, and remittance transfers. This course is intended for all personnel within the bank who work with customers that have deposit accounts, access devices, and perform remittance transfers as well as those in the operations department.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation CC: Funds Availability Act -- Overview

Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited funds. Regulation CC also outlines the rules and regulations banks must follow pertaining to substitute checks. This course provides an overview of funds availability rules, required notices, returning of checks, and substitute checks. This course is intended for frontline staff and those who make decisions regarding holds and the paying of checks.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation CC: Funds Availability Act - In Depth

Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited funds. Regulation CC also outlines the rules and regulations banks must follow pertaining to check collection, check processing and substitute checks. This course provides an in-depth look at the regulation’s requirements. This course is intended for deposit operations and compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation B: Equal Credit Opportunity Act - Overview

The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory lending practices. There is a wide variety of rules housed within Regulation B and in some form or fashion are there to provide transparency, equal access, and protections to the borrowers. This course will provide you with an overview of the prohibited bases under ECOA, types of lending discrimination, application information and evaluation, adverse action, and appraisal notifications.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Red Flags Identity Theft Prevention Programs

Every financial institution must develop and implement a written identity theft prevention program that is designed to detect, prevent, and mitigate identity theft in connection with the opening of an account. This course discusses the information you need to implement and maintain a fully compliance program at your bank. This course is intended for all personnel of the bank including, frontline, lenders, operations, and compliance.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Negotiating Skills for the Professional

This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Managing a Remote Workforce

In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of managing a remote workforce and outlines strategies that managers can use to keep their teams engaged and productive.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Let’s Talk About Racism

On May 25, 2020 George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed nationwide protests demanding racial justice. Such an uprising hasn’t been seen in decades. It has thrust “racism” into the spotlight for the world to acknowledge and reckon with. How do we begin disrupting the racism that runs deep in this continent? We listen, we learn, and we act. This course begins the conversation about systemic racism that plagues our systems and institutions. Start a conversation yourself or share this course with a sibling, a friend, a co-worker, or your employer. Talk about how systemic racism is real and how we all need to be fighting to end it. This course will help you have educated conversations about racism and equip you with the information and actions to fight racial injustice.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Introduction to Lending Compliance

Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment of the Dodd Frank Consumer Protection Act of 2010. It is imperative that lenders, loan operation staff, management and board of directors are aware the compliance rules when accepting and originating applications for credit at their banks. This course will provide an overview of the laws and regulations that affect the lending side of the bank. This course is intended for a variety of job whom work in the lending area of the bank, including loan assistants, credit departments, lenders, loan operations, management, and board of directors.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Introduction to Consumer Lending

Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic growth. Typical purchases that are financed would include homes, cars, and recreational items. In this course we will discuss an overview of the different types of credit, the 5 C’s of credit, the loan process and consumer lending compliance.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Introduction to Compliance for Tellers

Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their actions are in compliance with banking rules and regulations. This course provides an overview of the laws and regulations that tellers should be familiar with.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Harassment Prevention Training for Supervisors [US]

Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course is designed to inform managers and supervisors of their legal obligations and their critical role in ensuring a harassment-free workplace. We'll discuss the laws that govern discrimination, harassment and retaliation; define these behaviors; outline the obligations of employers and employees; and describe the role of the supervisor in preventing harassment and discrimination.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Gramm-Leach-Bliley Act Overview

Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances have also brought new challenges to protecting information privacy. The American public has shown strong concerns about the privacy of its personal information – buying habits, medical records, personal and financial information, to name just a few. With this in mind, this course presents the fundamentals on privacy regarding the use of personal information that is obtained from customers and consumers in the course of running a business and more specifically, within a financial institution.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Flood Disaster Protection Act

The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make the purchase of flood insurance mandatory when a designated loan is located or will be located in a Special Flood Hazard Area. This course will discuss the flood insurance requirements in detail to ensure compliance with the laws. It will also provide best practices for monitoring the banks real estate secured loans for flood compliance. This course is intended for all personnel involved in real estate secured lending, including lenders, loan assistants, loan operations, and compliance.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Flexible Work Arrangement and Your Organization

Many organization are beginning to recognize flexible work arrangement as a means to facilitate improved performance and create a productive work environment that is responsive to the professional and personal needs of their employees. This course will cover the recommended sections of a flexible work arrangements policy and provide a thorough understanding of how to develop and implement a flexible work arrangements polity that fits your organization.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Elder Financial Abuse

This course will show you the many ways financial abuse of elders occurs and what you can do to prevent it.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Cyber & Information Security Overview for Senior Management & Directors

Building and operating an information security program at your organization can be challenging. Building and operating an information security program at your organization can be challenging. This course provides your Board of Directors, Senior Management, and Information Security Committee with the information to understand oversight responsibilities and make informed decisions to protect the bank and its customers.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Cyber & Information Security Overview for Employees

While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting customer information and the programs and systems that the bank has in place to help mitigate the risk of cyber threats. This course discusses the employee’s roles and responsibilities regarding information security and provides for information on security programs and best practices. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Common Frauds & Scams

Frauds and scams have been around since the beginning of banking. However, rapid technological advances have caused these frauds and scams to become more sophisticated and harder to detect. This course will discuss the most common frauds and scams that happen within financial institutions.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Check Cashing

Cashing a check is more complex than simply making sure the check is legitimate and handing over or depositing the money. Banks have different policies for checks written on accounts the bank holds than they do for checks written on accounts held by other banks. Banks also have different rules for cashing a check presented to you by a bank customer than they do for checks presented to you by a non-customer.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Senior Management & Board of Directors

BSA/AML requirements grant senior management and the Board of Directors primary responsibility for ensuring that the bank has a comprehensive and effective BSA/AML compliance program and oversight framework that is reasonably designed to ensure compliance. This course is intended for senior management and board of directors.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Reporting & Recordkeeping

This module will provide you with the information you need to ensure your bank is in full compliance with the reporting and recordkeeping requirements of the Bank Secrecy Act. Topics include – CTR & SAR reporting, MIL requirements, Funds Transfer recordkeeping, OFAC compliance & Foreign Account requirements.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Red Flags

The Bank Secrecy Act requires financial institutions to assist U.S. government agencies in detecting and preventing financial crimes such as terrorist financing, tax evasion, identity theft, different types of fraud (such as wire fraud, loan fraud, elder fraud), structuring, account takeovers, human trafficking, funnel account activity, and more.

If a bank suspects any illegal activity happening within its bank, documentation must be maintained, and a Suspicious Activity Report may be filed. This course identifies red flags that can help bank employees recognize possible illegal activity. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Lenders & Loan Operations

The Bank Secrecy Act requires banks to assist in preventing crime by enacting sound policies regarding the reporting, recordkeeping, and monitoring of potentially criminal activity. This course is intended for those involved in all aspects of the loan process. This includes lenders and lending assistants and those working in loan operations and credit departments.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Information Sharing

The USA PATRIOT Act provides, through Sections 314(a) and 314(b), mechanisms under which banks share information with each other or law enforcement agencies in an effort to deter money laundering and terrorist activity. This course will provide you with an overview of the mandatory and voluntary information sharing provisions of the Bank Secrecy Act (BSA). This course is intended for BSA & compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Frontline & Deposit Operations

This course consists of five individual courses that cover a variety of topics that affect frontline and deposit operations staff regarding the Bank Secrecy Act. Each course is approximately 10 – 20 minutes in length. The courses include topics on Currency Transaction Reports, Customer Identification Programs, Customer Due Diligence and Beneficial Ownership Rules, Suspicious Activity Reports, Recordkeeping, OFAC and Information Sharing.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Customer Due Diligence and Beneficial Ownership

Customer Due Diligence is the fifth pillar of a compliance Bank Secrecy Act and Anti-Money Laundering Program. In this course you will learn about the Customer Due Diligence rules including the following requirements and how to comply with them.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: BSA & Compliance Officers

Bank Secrecy Officers must be well versed in the Bank Secrecy Act in order to implement a BSA/AML compliance program. This course provides Bank Secrecy Officers and other BSA/compliance personnel with the training they need to effectively create and manage their bank’s program.
ICBA Member - $79.00
Non-Member - $299.00
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Online Training

Auditing Liabilities & Other Activities

The purpose of this course is to introduce you to the principles of internal auditing for liabilities. After completing this course, you will understand the overall objectives for auditing liabilities, which will enable you to design and implement better audit programs and procedures when auditing liabilities.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Auditing: The Basics

This module is designed to introduce you to internal auditing and provide tools and step-by-step procedures to establish and maintain an effective internal audit function within your bank.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Online Training Plans - CBU

Community Banker University offers a variety of online training options with courses that build knowledge and a strong foundation within key areas of the banking industry and professional development.

Prices vary by plan, check the plan comparison chart for more information!
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Online Training

Principles of Banking Certificate - Individual

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This certificate program may also be purchased for bank-wide use.

$499 / ICBA Members

$999 / Non-Members

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Online Training

Principles of Banking Certificate - Bank-Wide

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This certificate program may also be purchased on an individual level.

 

$999 / ICBA Members

$1,999 / Non-Members

$699 / Annual renewal for ICBA Members

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Online Training

Compliance Certificate Program

The courses in the Community Banker Compliance Certificate Program are designed to give community bankers the knowledge and skills they need to become experts in regulatory compliance. The certificate program consists of four critical learning areas.

$499 / ICBA Members

$1,499 / Non-Members

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Bank Policies

Bank Policy

Human Resources Policy

Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee classifications, employee compensation, hiring practices, vacations, sick leave, family and medical leave, education, termination, and sexual harassment. Includes new employee orientation and training.

ICBA Member - $355.50

Non-Member - $395.00

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Bank Policy

Work From Home Policy

This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees, productivity issues, home office and equipment assessment, remote access considerations, safeguarding information, monitoring, and reimbursement considerations. A short-term telecommuting agreement is also included.
ICBA Member - $175.50
Non-Member - $195.00

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Bank Policy

ADA Website Accessibility Accommodations Policy

Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ) web accessibility directives in accordance with Web Content Accessibility Guideline (WCAG) 2.0 Level AA and the United States Access Board’s Section 508 Standards.
ICBA Member - $117.00
Non-Member - $130.00

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