For community banks looking to strike a balance between high-touch services and high-tech capabilities, selecting the right technology partner is more critical than ever. This decision is amplified when it comes to selecting a core processor.

Buy now, pay later or BNPL, is the latest cautionary payments tale for community banks. Much like digital wallets, its appeal—with instant gratification and integrated payment at checkout—has taken hold with Gen Z and millennials.

Community banks’ focus on next-generation digital solutions was on full display during a recent symposium hosted by the Federal Reserve Bank of Philadelphia and the Conference of State Bank Supervisors.