Occasionally, we hear from bankers who tell us that a completed course is not moving from the Current Enrollments tab to the Completed Courses tab. To help you and your staff troubleshoot why this might be happening, we’ve compiled a system checklist and more.

Last month, we asked you to complete a short survey to help us better understand how your bank develops and implements staff training. We also wanted a clearer picture of the course structure that best helps you achieve your training goals.