covid-19

MANAGE STAFF AND TECHNOLOGY

The following resources aim to help your community bank manage talent and resources during the COVID-19 pandemic.

2021 Business Continuity Plan

ICBA and the Financial Services Information Sharing and Analysis Center launched a new guide to help community banks revise their business continuity plans given the COVID-19 environment.

Download the Plan


Essential Business Management

The following guidance from DHS CISA and the US Department of the Treasury identifies financial services sector works as essential critical infrastructure workers during the COVID-19 emergency.

Banks are advised by regulators to provide a paper copy of the following documents for all employees who will be remaining at work:

For more information, please note FDIC FIL-25-2020 , OCC Bulletin 2020-23 or FEMA Non-Health PPE Fact Sheet

Management and HR FAQs

CISA published the attached Critical Infrastructure Operations Centers and Control Rooms Guide for Pandemic Response.

This document, geared towards all 16 critical infrastructure sectors, provides considerations and mitigation measures for operations centers and control rooms, but can be applied further to any critical node that is required to continue functioning in a pandemic environment. Please note that this document is advisory in nature and not a federal directive or standard.

Online Education for Community Bankers

With quarantine measures in effect, community bankers are using this time to complete their required regulatory training and sharpen their employees’ knowledge and skills with additional enrichment.

Online Training

Community Banker University offers a variety of online training options with courses that build knowledge and a strong foundation within key areas of the banking industry and professional development.

See our offered courses

Online Certificate Program

Community Banker University’s collection of certificate programs is the ideal way to train those new to the industry, enhance professional skills, grain training, explore career growth, and affirm expertise.

Find a program now

Unlimited Webinar Pass

The Community Banker University Unlimited Webinar Pass allows your organization to access more than 70 live webinars and more than 100 on-demand webinars during the 12-month subscription — all for one price.

Subscribe now

Coronavirus Preparedness for Employers and Employees

Access a free online course below on the simple steps you can take to stay healthy and prevent the spread of the coronavirus. 

Service Providers Are Here To Help

    MK Decision

    MK Decision helps community banks to offer banking services digitally via remote implementation.

    Visit Partner Site

    FINSYNC

    Members of ICBA can use FINSYNC's online loan application to support the PPP Loan with no upfront costs and same day implementation, which comes complete with a portal for processing PPP loans more efficiently and tools to help you track loan forgiveness eligibility, among other benefits.

    Visit Partner Site

    NXTSoft

    NXTsoft Launches solution to resolve the many headaches associated with SBA E-Tran system: OmniConnect CARES Queue Streamlines the PPP Loan Submission Process for Financial Institutions

    Visit Partner Site

    Abrigo

    With two-day implementation, Abrigo enables banks to serve their communities using our automated PPP loan origination system that is integrated into E-Tran, providing them with software to handle the inundation of loan requests and help small businesses and the self-employed pay their employees during the coronavirus crisis.

    Visit Partner Site

    ProfitStars Lending Network

    The Jack Henry Lending Paycheck Protection Program Portal is a quick and easy solution for connecting Small Business borrowers to SBA certified banks.

    Visit Partner Site

    Wolters Kluwer

    With Paycheck Protection Program supported by TSoftPlus, you can immediately start processing compliant PPP loans, with no upfront costs.

    Visit Partner Site

    NewTek

    Newtek Business Finance Solutions is now offering Paycheck Protection Program loans to small business owners.

    Visit Partner Site

    Lendsmart

    At this time we are happy to offer our solution free of charge for 3 months and deferred payments, and we will also offer our solution at a substantially discounted rate.

    Visit Partner Site

    Q2

    Help small businesses get the loan assistance they need with a fast, easy, mobile-first application.

    Visit Partner Site

    Holtmeyer & Monson

    H&M will submit the completed loan application to the SBA for approval and guarantee issuance and provide loan closing services with detailed documentation instructions.

    Visit Partner Site

    Teslar

    The free Teslar Unite – PPP module assists community bankers with the SBA CARES Act PPP loan application process via an integrated web portal that allows small business customers to easily download the PPP loan application, fill it out, upload it and track the status of the loan.

    Visit Partner Site

    OnDeck

    ODX enables banks to digitally originate business credit and deposit products - allowing business owners to open accounts and apply for loans without physically coming into a branch.

    Visit Partner Site

    Fundation

    Fundation's white-labeled SBA Paycheck Protection Plan application for your community banks small business customers (use code 4242 for mobile verification).

    Visit Partner Site

    StreetShares

    Community banks can now launch Business Lending-as-a-Service, in 7 days or less with all fees waived.

    Visit Partner Site

    Botdoc

    Botdoc is allowing up to 15 users to use Botdoc for free for 60 days to help community bankers begin securely exchanging documents within 15 minutes, even when working remotely.

    Visit Partner Site

    Finastra

    Finastra is taking action to optimize business lending platforms for the CARES Act and PPP funding.

    Visit Partner Site

    Qcash Financial

    QCash Financial is waiving fees and implementation costs to get our digital small dollar lending solution broadly distributed.

    Visit Partner Site

    Cirrus Secure

    Our secure loan document collection platform enables collaboration and workflow automation to support dispersed teams.

    Visit Partner Site

    Botdoc

    Botdoc is allowing up to 15 users to use Botdoc for free for 60 days to help community bankers begin securely exchanging documents within 15 minutes, even when working remotely.

    Visit Partner Site

    Lendsmart

    At this time we are happy to offer our solution free of charge for 3 months and deferred payments, and we will also offer our solution at a substantially discounted rate.

    Visit Partner Site

    Credit Plus Inc.

    Business and personal credit reports, account monitoring, and portfolio monitoring are a few of our main services.

    Visit Partner Site

    Intellicredit by QwickRate

    Now is the time to adopt aggressive new approaches to discover and monitor portfolio credit quality—both in aggregate and transactionally—including loans affected by COVID-19.

    Visit Partner Site

    nCino

    The cloud-based nCino Bank Operating System incorporates government-defined requirements into loan decision workflows and provides critical insights and analytics to help institutions better understand exposure, manage risk and ensure compliance.

    Visit Partner Site

    Fraud.net

    To help manage risks, Fraud.net is offering its Email Authentication tool-free for three months to community banks and their commercial banking customers.

    Visit Partner Site

    Botdoc

    Botdoc is allowing up to 15 users to use Botdoc for free for 60 days to help community bankers begin securely exchanging documents within 15 minutes, even when working remotely.

    Visit Partner Site

    Venminder

    COVID-19 and TPRM Consideration Resources website offers a wide range of resources including webinars, articles, checklists, and more.

    Visit Partner Site

    CRiskCo

    ICBA member banks may white-label and deploy the system in under a week to support virtual meetings with free access from March 1 through June 30.

    Visit Partner Site

    DefenseStorm

    Cybersecurity services provide monitoring and proactive KnowBe4 training tools to protect against phishing attempts to ensure safety and soundness is maintained.

    Visit Partner Site

    Ncontracts

    Ncontracts's pandemic/business continuity resource page contains educational materials and Ncontinuity, the comprehensive Business Continuity Management tool, has been updated with workflow tools specific to the pandemic.

    Visit Partner Site

    Quantivate

    Quantivate has developed a Pandemic Plan Template that includes a plan structure overview, pandemic planning phases, planning checklists for executive, operations, and more.

    Visit Partner Site

    Iron Mountain

    Digital document management and timely destruction.

    Visit Partner Site

    Deluxe

    Provides content from experienced community bank C-suite members to help community banks prepare for and navigate what is on the near-term horizon.

    Visit Partner Site

    Griffin Technologies

    Via behavioral insights and search keyword re-targeting, Griffin Technologies provides community banks an affordable option to reach small business owners searching for small business loans and similar services.

    Visit Partner Site

    In/Pact

    White labeled, our platform can be branded by the ICBA member bank and they can feature specific local charities such as food banks that are helping those most affected by COVID-19.

    Visit Partner Site

    KapitalWise

    KapitalWise artificial intelligence (AI) platform analyzes data from a variety of sources with the goal of detecting changes in their financial condition, predicting their characteristics and preferences.

    Visit Partner Site

    Kasasa

    Kasasa will waive monthly licensing fees on website and online account opening solutions for new banks joining through June 1, 2020.

    Visit Partner Site

    Avannis

    With the COVID-19 crisis, banks currently utilizing their ICBA membership benefit receive programs including sensitive and understanding verbiage, followed by a commitment and desire to keep the lines of communication open.

    Visit Partner Site

    Main Street Inc.

    Sample social post copy, downloadable imges, and resource links to communicate with account holders.

    Visit Partner Site

    Dell

    Dell offers “Work From Home Bundle Specials” that include 5% discounts on commonly used telecommuting equipment.

    Visit Partner Site

    VGM Forbin

    Ringcentral communication platform allows remote phone systems and video conferencing capabilities with remote roll-outs within 24-48 hours.

    Visit Partner Site

    Agora Services

    To help community banks during COVID-19, we have waited our setup fee and will defer billing for three months.

    Visit Partner Site

    Fintel Connect

    We work with the banks to acquire new customers for the digital account opening products on a performance basis.

    Visit Partner Site

    Finzly

    Finzly is offering a free account opening solution for community banks to enable customers to continue receiving their banking services.

    Visit Partner Site



Contact Us