Consumer & Business Response

Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

Help Consumers Prepare for a Natural Disaster

Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

Share these tips:

  • Store important documents such as proof of identity, property ownership, insurance policies, bank and investment account information, and three years of tax returns in a bank safe-deposit box. Encase these items in plastic bags to prevent moisture.
  • Prepare additional copies of critical documents such as birth certificates, adoption papers, marriage licenses and the deed to your home for safekeeping and inform a trustee, relative or attorney of their location.
  • Print out key contact information for executors, trustees and guardians and store it in a secure location, either in your safe-deposit box or with a close relative.
  • Inventory personal and household valuables (take photos and keep receipts) to help evaluate replacement costs.
  • Include surplus cash, preferably small bills, in your home emergency kit. The kit should also include a three-day supply of food and water, a first aid kit, can opener, radio, flashlights and batteries.
  • Create digital copies, which can serve as a supplement or backup to paper documents.  Scanned or electronic documents can be uploaded with secure online backup services.
  • Contact your insurance agent or visit the Federal Emergency Management Agency’s website to determine if a flood insurance policy is right for you.

SBA: PPP portal tops 1M submissions

Sep. 27, 2021

The SBA said its Paycheck Protection Program Direct Borrower Forgiveness Portal has topped 1 million applications for $17 billion in relief since it launched Aug. 4.

Portal: The portal allows borrowers with PPP loans of $150,000 or less to directly apply for forgiveness. Lenders may opt in, but they still must review borrower-submitted information on the PPP platform and make a forgiveness decision.

Participation: The SBA said more than 1,400 PPP lenders have opted in, while 65% of all loans eligible for direct forgiveness have been submitted.

Advocacy: In congressional testimony earlier this month, ICBA said the SBA must respect lenders that choose not to use the portal, which led the agency to withdraw its threat to audit PPP lenders that don’t participate.

Resources: Additional PPP information is available on ICBA's PPP Resources page.