Press Releases

Community Banker University Offers Expanded Access to Its Online Education Catalogue

Mar 15, 2017


San Antonio (March 15, 2017)—The Independent Community Bankers of America’s® (ICBA) Community Banker University today announced expanded access to its full library of online educational offerings that changes the way community bankers access and master knowledge and stay in step with today’s challenging banking environment.

Under three new subscription-based models, community banks can access more than 300 courses in eight tracks and receive recommended coursework by job function. The new plan structure also allows electing subscribers to upload bank policies for greater customization and obtain customized reports to validate completed training for examiners.

“As community banks grow in scope and complexity, staying up to date with the latest training and regulatory requirements will become necessary for success,” explained Lindsay LaNore, group executive vice president, Community Banker University. “We’ve taken the guesswork out of self-directed learning and made it easier to track employee engagement and progress by integrating our best-in-class training with the bank’s existing policies and procedures.”

Under the licensing agreements bank employees can access ICBA’s Online Education Center with topics on compliance, security, management, information technology, customer service and sales, teller training, human resources, and health and safety. All subscription models offer email notification for select compliance courses, and access to usage and enrollment reports.

“The subscription-based model helps us manage our training costs, stay current with required regulations, and offers employees the flexibility to learn at their own pace from the comfort of their desk. It’s a win-win-win,” said Lauren Henson, senior vice president at $1.65 billion-asset CresCom Bank in Charleston, S.C.

In addition to the current Standard Plan, the three new tailored options include:

  • Custom Plan—standard plan benefits, plus the ability to upload bank policies and procedures into pre-selected compliance courses.
  • Premium Plan—standard and custom benefits plan plus the ability to create custom courses with bank designed exams and custom enrollment reports.
  • Cloud Delivery Plan—custom plan benefits, but with the ability to incorporate the full library curriculum into the bank’s existing learning management system.

“ICBA’s curriculum meets all of our training needs,” said Wendy Hendrickson, internal auditor at $444 million-asset First National Bank & Trust of Williston, N.D. “It’s comprehensive, complements our in-house training, and helps maximize employee performance, which makes for an improved customer experience and a better performing bank.”

For more information and to register, visit

About ICBA
The Independent Community Bankers of America®, the nation’s voice for more than 5,800 community banks of all sizes and charter types, is dedicated exclusively to representing the interests of the community banking industry and its membership through effective advocacy, best-in-class education and high-quality products and services. For more information, visit ICBA’s website at

Media Contacts

StokesAleis-5176r-5x7Aleis Stokes
SVP, Communications

Swann-8218Nicole Swann
VP, Communications