Nacha provides relief on return rate levels

Apr 03, 2020

Nacha said it will consider relief from rules violations related to businesses that originate pre-authorized ACH debits for services that have been interrupted, such as gym memberships.

Nacha encouraged all such businesses to communicate clearly with their customers about how they will handle pre-authorized ACH debits during periods of service interruption. With respect to potential rules violations for elevated return rates, Nacha said it will provide relief on a case-by-case basis.