Novel Coronavirus (2019-nCoV) Resources

CARES Act FAQ

The recently passed Coronavirus Aid, Relief, and Economic Security (CARES) Act created the new Paycheck Protection Program (PPP) to help struggling small businesses impacted by the COVID-19 pandemic and appropriates $349 billion for this purpose.

ICBA will continue working to ensure you have the facts and the latest resources to help your customers. For more information about the PPP and other important news, visit out Community Bank COVID-19 FAQs. 

For more information and updates, visit Treasury.gov/CARES and 
SBA.gov/PayCheckProtection.


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Essential Business Management Resources

The following guidance from DHS CISA and the US Department of the Treasury identifies financial services sector works as essential critical infrastructure workers during the COVID-19 emergency.

Banks are advised by regulators to provide a paper copy of the following documents for all employees who will be remaining at work:

For more information, please note FDIC FIL-25-2020 and OCC Bulletin 2020-23


Share Your Story

Let Us Know How Your Community Bank is Responding to the COVID-19 Outbreak.

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Upcoming Webinars

Webinar Recordings

Crisis Response
Mar
26
March 26 - March 26, 2020
March 26, 2020
Webinar: COVID – 19: The Insurance Implications For Banks and Their Customers
Event Type: Webinar
community bank brief
Mar
27
March 27 - March 27, 2020
March 27, 2020
Webinar: ICBA Community Bank Briefing #2: COVID-19 Pandemic Update
Event Type: Webinar
Crisis Response
Mar
31
March 31 - March 31, 2020
March 31, 2020
Webinar: Coronavirus in the Workplace Round #2: An Update
Event Type: Webinar

Communications Resources for Community Banks

ICBA offers the following customizable news releases that community banks can distribute to media in their communities to reassure consumers amid the coronavirus outbreak. The custom documents spotlight the safety and soundness of the banking system and deposit insurance while showcasing the strength and resiliency of the community banking industry.

ICBA Release on FDIC Insurance

Help consumers to rest assured that their Federal Deposit Insurance Corp. (FDIC) insured deposits are safe in their community bank, while offering coverage tips.

ICBA Release on Safety of FDIC Deposits

Remind community banking customers that their insured deposits are safe and backed by the full faith and credit of the federal government through the FDIC.

ICBA Release on Community Closeness

Let consumers know community banks are here to serve the needs of their customers and communities throughout the coronavirus pandemic and beyond.

Coronavirus Preparedness for Employers and Employees

Access below a free online course that will tell you simple steps you can take to stay healthy and prevent the spread of the coronavirus. 

Bank Service Provider Resources

Looking for More?

If there are any other areas you would like to see
covered, email us at
crisisresponse@icba.org

FS-ISAC COVID-19
Sprint Exercise

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Natural Disaster Preparedness

Regional Preparedness & Response Coalitions

Regional partnerships have formed across the United States to focus on homeland security and emergency management issues with the public sector.

These public/private partnerships formed originally within the banking/finance sector, but several have developed into multi-sector coalitions.

RPCfirst, the Regional Partnership Council, is an umbrella organization formed to foster collaboration among these organizations.

View a List of the Regional Coalitions

Visit the National Hurricane Week Preparedness Website

 Learn how to:

  • Determine your risk
  • Develop an Evacuation Plan
  • Assemble Disaster Supplies
  • Get an Insurance Checkup
  • Strengthen your Home
  • Help Your Neighbor
  • Complete a Written Plan

After Action Reports

Lessons from the past:

Agility Crisis Prep

Use the Hurricane Tabletop Exercise

This downloadable Tabletop Exercise (TTX) developed by FEMA’s Office of External Affairs and FEMA’s National Exercise Division, is an interactive exercise complete with accompanying facilitator’s notes and scripted video injects. This exercise is based on the National Planning Scenario for a major hurricane developed by the U.S. Department of Homeland Security and the federal interagency community.

Sheltered Harbor

The Sheltered Harbor initiative provides proactive, rapid restoration of customer account data after a cyberattack. Sheltered Harbor combines proactive, secure data storage with a cooperative recovery plan to get your customers through a major cyberattack faster than you would on your own. It is an industry-led organization, structured as a not-for-profit LLC and operated as a subsidiary of the FS-ISAC.

More Information


Consumer & Business Response Center


How to Help Prepare for a Hurricane

Find tools and advice from Travelers as your bank prepares for hurricanes.

Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

Help consumers prepare for a natural disaster by sharing these tips:

  • Store important documents such as proof of identity, property ownership, insurance policies, bank and investment account information, and three years of tax returns in a bank safe-deposit box. Encase these items in plastic bags to prevent moisture.
  • Prepare additional copies of critical documents such as birth certificates, adoption papers, marriage licenses and the deed to your home for safekeeping and inform a trustee, relative or attorney of their location.
  • Print out key contact information for executors, trustees and guardians and store it in a secure location, either in your safe-deposit box or with a close relative.
  • Inventory personal and household valuables (take photos and keep receipts) to help evaluate replacement costs.
  • Include surplus cash, preferably small bills, in your home emergency kit. The kit should also include a three-day supply of food and water, a first aid kit, can opener, radio, flashlights and batteries.
  • Create digital copies, which can serve as a supplement or backup to paper documents.  Scanned or electronic documents can be uploaded with secure online backup services.
  • Contact your insurance agent or visit the Federal Emergency Management Agency’s website to determine if a flood insurance policy is right for you.



ICBA News Releases

Title Publication Date
ICBA: Community Banks Put the “Community” in Banking Press Release 03/25/20
ICBA Letter to FASB Regarding Community Bank Relief from COVID-19 Letters to Regulators 03/23/20
ICBA Offers Tips on FDIC Insurance During COVID-19 Pandemic Press Release 03/23/20
ICBA Statement on Coronavirus Stimulus Package Press Release 03/22/20
ICBA: Insured Deposits Are Safe at a Community Bank Press Release 03/20/20

ICBA Letters

Title Recipient Date
Senate Small Business Committee Chairman Marco Rubio
03/13/2020
Senators McConnell and Schumer and Representatives Ryan and Pelosi
09/01/2017
FDIC, Federal Reserve, OCC, Department of Treasury
08/29/2017