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Main Street Matters

  • Accelerator: Supporting Customer Acquisition and Retention

    Feb 27, 2020
    In today’s economy, community bankers are looking more and more to their digital channels for new customer opportunities, especially those with the desire to attract mobile-focused millennials and Generation Z, or centennials as they are sometimes called. The numbers on digital spend, however, indicate there is room to grow.
  • Digital-First: Meeting Customers Where They Are

    Feb 25, 2020
    When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not employing—or at least considering—a digital-first strategy for your customers, you should be.
  • Digital Wallets: An Overview

    Feb 20, 2020
    As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred payment option. While adoption in the U.S. is still in its infancy, it is growing fast.
Independent Banker Feb. 2020

Independent Banker®

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Press Resources

Media Contacts

Aleis Stokes

Aleis Stokes
SVP, Communications
Aleis.Stokes@icba.org
202-821-4457
@AleisStokes

Swann-8218

Nicole Swann
VP, Communications
202-821-4458
Nicole.Swann@icba.org
@ICBA_nswann

Expert Bios

ICBA has several experts on staff who can discuss vital issues pertaining to our nation's Main Street community banks and the broader financial services sector. For more information about community banks, and to speak with one of ICBA staff experts, please contact Aleis Stokes, ICBA's senior vice president of communications at 202-821-4457 or aleis.stokes@icba.org.