Learning Labs

ICBA LIVE is packed with more than 60 learning sessions and networking opportunities in more than seven comprehensive community banking tracks. Below you'll find a sneak peek at the Learning Lab sessions covering key banking areas. 

Find the session that you're looking for by searching below or by filtering by track and be sure to check back often as we'll update the labs with information as it becomes available. 

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    Customer & Marketing Strategy

    Turn Customer Experience Data into Revenue-Infused Loyalty


    Learn how successful banks and credit unions leverage customer experience data to drive change and profit. Hear entertaining examples of customer feedback gathered from vehicles other than an annual customer survey and learn about practical to use this data to boost customer loyalty.

    Growth & Leadership

    Develop Your Next Level Leaders


    Organizations that consistently outperform their competitors employ effective industry practices supported by strong middle management teams. Leadership development and succession planning place a high priority on any company’s ability to develop talent within their organization, especially the talent in the middle of their organization chart. But how do we build a work environment that is attractive to both younger, less experienced employees and productive, seasoned managers? The best solutions for your organization might be the ones you haven’t tried yet.

    Lending & Deposits

    Balance Sheet Strategies for the Current Environment


    In early-2019, after several years of economic expansion, macro-economic and geopolitical factors caused a change in market sentiment—forcing bankers to face the prospect of lower rates for the first time in over 10 years. The change in market sentiment was rapid and led to increased market volatility and ultimately an inverted yield curve. Hear about the current market environment and receive practical ideas for managing the wholesale balance sheet.

    Lending & Deposits

    The Board’s Role in Overseeing Credit Risk


    Explore the complementary but distinct roles of the board and management and receive practical suggestions on how those roles can be successfully managed. Familiarize yourself with regulatory expectations as well as tips for managing fiduciary duties and strategic imperatives. Be prepared to discuss stress testing limits and techniques and strategies to manage and control CRE and other asset- liability concentrations.

    Lending & Deposits

    CECL was Delayed. Now What?


    By now, we’ve all heard CECL has been delayed another year. Find out what has changed, what you should be doing, as well as tips and tricks to ensure you’re prepared when implementation finally occurs.

    Lending & Deposits

    Funding for the Times: All Options on the Table!


    In today’s environment, deposits matter more than ever. The yield curve is flat. Rates are on the rise. Customers want higher returns and competitors are yielding to the pressure. Examiners strongly emphasize core deposits, which can sometimes be tough to come by. Amid these perplexities, diversified funding options are imperative. Find out how your bank can make a variety of liquidity sources work within your funding strategy and contingency funding plan. Learn about the considerations to employ in evaluating all available liquidity options, including local priorities, competitive forces, examiner expectations and the advantages of expanding the bank’s deposit-generating capabilities to include a nationwide market.

    Lending & Deposits

    Meet, Beat, and Crush Your Competition for Good Farm Loans


    Farm debt continues to increase as does competition for the best ag real estate loans! Be sure your bank can secure your share of new loan volume while preventing competitors from pilfering your best customers. Learn strategies from real bankers who have successfully built stronger ag lending portfolios.

    Lending & Deposits

    Strategic Lending and Investing


    Most community banks have a line of demarcation between the lending and the investing function. There has been a blurring of lines between the two as loan performance has been very good recently, producing a highly liquid secondary market for nonconforming loans. Review the historical link between the two asset classes and compare performance for high quality loan portfolios to loan surrogates in the bond portfolio.

    Management & Strategy

    Bank Acquisitions of a Credit Union


    Credit unions continue to acquire banks and bank branches, yet banks have made no discernable effort to make a cross-industry acquisition. Why is that? Are banks not knowledgeable about the process or skittish about dealing with the NCUA? Did you know that banks have far more tools to use in the process compared with credit unions that have only cash to purchase a bank and also must overcome the double taxation of the merger consideration in such a transaction? Many smaller credit unions, as is the case with banks, are struggling to compete in today’s environment. This acquisition opportunity should not be overlooked by institutions needing to “right-size” to compete. The ability to expand the pool of potential acquisition targets is there for the taking.

    Management & Strategy

    Board Succession: The Challenges and Opportunities of Board Performance, Composition and Diversity.


    The scrutiny surrounding community bank boards remains high, while many boards have difficulty dealing with the dynamics of board succession. In today’s complex banking environment, every community bank needs a strong group of engaged directors representing a diverse mix of skills, attributes, experiences, and backgrounds. Community banks continue to grapple with the challenges of adding new directors with the appropriate skills, temperament, diversity, and financial sophistication required in today’s governance and regulatory climate. Equally daunting is the trend towards performance-driven evaluation of directors for continued board service. This session features audience response technology to facilitate real-time discussion and problem solving.

    Management & Strategy

    Dusting Off the Crystal Ball: Community Banking Past, Present, and Future


    More than 20 years ago, Jeff Gerrish delivered a presentation on “Banking in 2020.” In this one-of-a-kind presentation, Gerrish looks back at his predictions for the banking environment, assesses the accuracy of those past predictions and looks forward to what may be coming in the future. By analyzing where we thought we would be in the past and comparing it to where we are today, we can better position our organizations and our industry for future challenges and opportunities.

    Management & Strategy

    The Evolution of the Modern Investment Portfolio (Jim Reber session)


    Community bank investment portfolios may seem to have changed little since the great recession, but that is a head fake. The actual securities that are being issued in 2020 are quite different than those issued a decade ago and community banks have had to adapt. Analyze the before-and-after portfolio and discuss the bonds that are popular with investment managers today.

    Management & Strategy

    Key Aspects of USDA’s Hemp Program


    The 2018 farm bill and the USDA’s regulations legalized the production and marketing of hemp for the 2020 crop year. What are the regulatory and legal parameters for bankers? What should farmers consider from production to processing of hemp and CBD oils? What crop insurance products are available for this commodity?

    Management & Strategy

    Leave Me Alone! Remaining Independent in a Consolidating Environment


    You don’t want to sell your bank, but with so much M&A activity you wonder if you are doing the right thing. Reaffirm your belief in independence. There is a future for community banks, but it cannot be faced timidly. Learn what affirmative steps to take to ensure your bank’s long-term independence. Topics include dealing with unsolicited offers, improving bottom line performance, meeting stockholder demands, and developing a strong employee base.

    Management & Strategy

    Survive and Prosper in a Challenging Farm Economy


    Several years of depressed farm prices and falling income levels have challenged producers’ ability to retain their farms and ranches. How long before the farm economy can turn prosperous again? What’s the outlook for agriculture and the ability of your farm customers to survive the current downturn?

    Management & Strategy

    Your Bank’s Franchise Value: Today and Tomorrow


    What are the primary drivers of your bank’s franchise value and what are the most recent trends in M&A pricing, activity, and structure? Learn the answers to these questions and more.

    Risk, Regulation & Exams

    Banking Hemp 2020


    Are you familiar with the changes in federal and state law that have occurred since the Farm Bill of 2018 for banks that have – or are contemplating – banking hemp customers? Learn about new USDA regulations and the current federal landscape for hemp, including FDA guidance (or lack thereof). Risk management when banking hemp customers, as well as how to implement appropriate policies and procedures even if your bank has decided not to bank hemp customers, are also addressed.

    Risk, Regulation & Exams

    Banking Regulators’ Perspectives on the Ag Economy and Farm Loans


    A panel of banking regulators discuss their agencies’ perspectives on the ag economy and what they consider when examining banks’ farm lending. This interactive Q&A with key banking regulators will prepare your bank for its next exam.

    Risk, Regulation & Exams

    Farm Customers' Keys to Survival: Sound Risk Management and Marketing


    In an era of low prices, producers need to capture every penny from crop and livestock sales. How can producers maximize returns, and what obstacles prevent them from doing so? How can lenders help producers meet marketing challenges? What are the elements of a good marketing plan?

    Risk, Regulation & Exams

    Regulatory Compliance Update: Hot Topics, Examination News, and What’s Coming


    A moderated panel of federal regulators answers audience questions regarding consumer protection rules and compliance. This session is an excellent opportunity to hear directly from the regulators on what they deem hot topics, areas to focus on, and what to expect over the next year. Additionally, hear about the latest enforcement actions and the primary issues that the agencies are finding in compliance examinations.

    Risk, Regulation & Exams

    Regulatory Hot Stuff


    How will the new regulations concerning the Community Bank Leverage Ratio, the short form call report, CECL, and interest rate restrictions impact your capital requirements, your disclosure requirements, your exam process and in general, safety and soundness regulation and supervision? Get the skinny on these regulatory hot topics, plus learn about the very latest on LIBOR transition issues, CRE concentrations, and credit union competition.

    Tech, Payments & Innovations

    Are P2P Payments a One-Horse Race?


    As banks consider person-to-person payment solutions, Zelle has emerged as an option, and for some, the only option. Hear from a panel of bankers whose banks offer P2P payments not only through Zelle, but a variety of different approaches.

    Tech, Payments & Innovations

    Automate Without Breaking the Bank


    Change always sounds great in theory, but getting buy-in from your associates can be difficult. That being said, the process of implementing automation doesn’t have to ruffle anyone’s feathers. Learn how your bank can harness automation and improve efficiency in a way that will encourage and support your team. Plus, through success stories discover how your bank can incorporate automation while maintaining the exceptional personal service that has differentiated community banks for decades.

    Tech, Payments & Innovations

    Community Banking and Fintech: What’s Next?


    What has ICBA learned from its ThinkTECH Accelerator program? Hear about fintech trends that we have observed happening in the community bank space and learn about what is working well and our predictions for the next year.

    Tech, Payments & Innovations

    Cultivate a Positive Culture that Leads to Innovation


    Leadership success has undergone a shift due to next-gen servant leadership concepts. A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. Come learn how leading with a people-first and service-first philosophy can foster healthy long-term performance and a culture of innovation.

    Tech, Payments & Innovations

    Cyber Attack Trends for Banks


    From ransomware to online banking attacks, cyber security is top of mind for community banks. Explore up-to-the minute trends and discover real-world solutions that you can take back to your bank and implement immediately.

    Tech, Payments & Innovations

    I Spy Fraudsters: Can You?


    Social media and digital platforms are becoming both the number one driver of business and the number one security challenge for modern financial institutions. Learn about the latest techniques fraudsters are using on social media to bait consumers, target their data, and steal their money—all while masquerading as financial service institutions. Be prepared to test your detective skills and try to spot the fake accounts that cost financial institutions millions in annual losses.

    Tech, Payments & Innovations

    Innovation Case Studies


    Bankers discuss their specific innovation case studies and how they have impacted their bank and their community.

    Tech, Payments & Innovations

    Innovation Case Studies


    Bankers discuss their specific innovation case studies and how they have impacted their bank and their community.

    Tech, Payments & Innovations

    Open for Business: How Open Banking Drives New Opportunities


    In the U.S. there are more than 10,000 community financial institutions. All of them, regardless of what their IT environment looks like, will need to build APIs. As banks evolve to meet changing consumer preferences, there is an opportunity for community banks to deliver connected user experiences across all channels from branch to digital through an open banking ecosystem. Unlock the myths of open banking, what it means to transform digital capabilities, and learn how open systems drive innovation and ultimately deliver personal, relevant connections with consumers to create next-level digital experiences.

    Tech, Payments & Innovations

    The State of Digital Payments in Community Banking


    Last year, ICBA Bancard launched a digital payments strategy tool to help community banks determine their product opportunities. With so many digital payment products available where should banks invest their time and resources? Learn what your peers are doing and what products your bank might be missing.

    Tech, Payments & Innovations

    ThinkTECH the Year After


    A moderated panel of ThinkTECH alumni moderated by Kevin Tweddle. Hear what they learned in the program and how it prepared them to work in the community banking industry.

    Tech, Payments & Innovations

    What You Should Know About Payments


    While many regard the payments system as a “cloud” it is actually more like a multi-blade Swiss Army knife with each blade offering a different opportunity for your bank. This jargon-free session walks you through each payment system: check, ACH, wire transfer, real-time payments, and card payments and highlights opportunities to better serve consumers and businesses.

    Tech, Payments & Innovations

    How Four Banks Took on the Core IT Oligopoly and Won


    Don’t miss this confidential master class detailing how four bank CEOs returned millions to their bottom line after mustering the necessary leverage and market intelligence to renegotiate Core and IT deals with each of their respective suppliers, while simultaneously navigating business challenges, M&A considerations, and looming fintech demands. These executives’ experiences epitomize the harrowing situations that thousands of banks face annually when reassessing their one-sided relationships with the legacy Core IT supplier oligopoly.

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