Early bird pricing extended to Feb. 24! Get the App
Keynote: Because I Said I Would
In a world that is moving at an almost unimaginable pace, it is too easy to say “I’ll get to it” or “tomorrow” which can impact the importance of a promise. As the founder of an international social movement, Alex Sheen believes holding ourselves and each other accountable truly changes humanity for the better.
Alex shares inspiring stories from the “because I said I would” movement that provide actionable ways to become better at fulfilling promises. Alex warms hearts and lifts smiles of promises kept around the world.
Keynote: Why a Culture of Employee Fulfillment Outperforms Employee Engagement
Employee fulfillment is key to executing your strategy. Jessica analyzes barriers to fulfillment such as power dynamics, and misplaced competition, and presents an innovative culture model. Learn a framework for balancing the “urgent vs. important” and leave with a new understanding of employee engagement and how to drive true motivation at every level of the bank.
Keynote: The Surprising Mindset of Effective Leaders
Colin and Garrett take audiences on an entertaining journey sharing valuable lessons they’ve learned through countless hours of research and interviews with successful people from all walks of life. One part psychology, one part sociology, all parts authenticity. A winning combination of contagious energy, unpredictable banter, and unique, mindset-focused takeaways.
Special Guest
Michelle W. Bowman has been serving as a member of the Board of Governors of the Federal Reserve System since Nov. 26, 2018. Initially appointed to fill the remainder of an unexpired term, in January 2020 she was reappointed and sworn in for a full 14 year term ending Jan. 31, 2034. Prior to her Board appointment, Bowman served as the Kansas state bank commissioner from January 2017 to November 2018, before which she was vice president of Farmers & Drovers Bank in Kansas from 2010 to 2017.
60+ Learning Labs. Tracks and selected sessions.
DIGITAL INNOVATION & TRANSFORMATION
Discover technological advances that can enhance your bank’s bottom line, increase its operational efficiencies, support evolving payment systems, and boost its competitiveness.
- Stablecoin 101. What it is and Why it Matters.
- Put Your Data to Work. We'll Show You How.
GROWTH & MARKETING
Specialty sessions dedicated to community banks with a specific focus on revenue generation, customer engagement, and organization expansion.
- Five Cultural Changes that Must Become Business As Usual
- How Do You Eat the NIM Elephant? One BP at a Time.
- Marketing and the New Measures of Success
- Confronting Market Uncertainty Through Risk Management.
LENDING & DEPOSITS
Expert insight and guidance for today’s lending and retail environments including agriculture, small business, consumer, and commercial products.
- Asset Allocation Strategies that Work
- Confronting market uncertainty through risk management.
- CECL's Here. Now What?
- Modernize Commercial Lending to Stay Competitive
MANAGEMENT & STRATEGY
Updates focused on key trends, disruptive opportunities, and proven business strategies for today’s experienced professionals leading community banks.
- Simple Rules for Strategy Execution
- Ag Outcomes. How to Profit in Uncertain Times.
- The Ultimate Community Bank Q&A
- Navigating Third Party Vendor Contract Negotiations in a Challenging Environment
- Top 10 things everyone should be talking about in 2023
- Implications of Peaking and Falling Interest Rates
RISK, REGULATION, & EXAMS
Learn the latest supervisory, regulatory, and operational risk issues at the federal level.
- Protecting Employee Data: Compliance Obligations and Best Practices.
- The Cyber Rosetta Stone: Translating the Ones and Zeroes of Threats to the Dollars and Cents of Risk
- Regulatory Hot Stuff Workshop
- Why Your Bank Needs a Social Media Policy.
- Fraud Payment Trends – New ways to Attack an Old Foe
WORKFORCE DEVELOPMENT
Gain new strategies and tactics to give your bank the competitive advantage when recruiting, retaining, and rewarding employees. Plus, ensure that employment related practices, policies, and procedures are compliant and reflect industry best practices.
- Navigating the Great Resignation: Strategies for Success
- The Shrinking Labor Market: How to Reward and Retain Top Talent
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Addressing Current Critical Strategic Decisions
Learn how management teams are addressing the current environment to setup their banks' long-term success and survival.
Speakers
- Tom Mecredy, Vining Sparks Community Bank Advisory Group
- Marty Mosby, Stifel Fixed Income Capital Markets
lab- management
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Ag Disruptors: Trends to Watch, Actions to Take
Review some of the agriculture industry's key disruptors and learn what impact they could have on both the farm and your bank.
Speakers
- Doug Johnson, Moody's Analytics
lab- management
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Ag Marketing Keys to Prosper in Good Times and Bad
Utilizing the right crop marketing strategies can make the difference between success and failure for your farm customers’ long-term survival.
Speakers
- Richard Brock, Brock Associates
lab- growth
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An Analytic Approach to Achieving Your D&I Goals
Examine the risks and benefits of diversity metrics programs and how they can help your bank achieve its diversity-related goals.
Speakers
- Stacey Bastone, Jackson Lewis P.C.
- Daniel Duff, Jackson Lewis P.C.
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Are You Risking Relevance in the Boardroom?
Engage with a panel of community bankers as they share examples of how their banks are leveraging their boards to seize today’s opportunities and mitigate future challenges despite industry disruption and transformation.
Speakers
- Becki Drahota, Mills Marketing
- Erik Skovgard, Lincoln Savings Bank
- Brad Tidwell, VeraBank
director- BDTraining
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Avoiding Complacency in 2022 and Beyond
Review tactics to prevent complacency with an eye on future growth, strategic planning, disruptor partnerships, and more.
Speakers
- Joshua Juergensen, CliftonLarsonAllen, Minneapolis
- Susan Sabo, CliftonLarsonAllen
lab- management
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Bank Directors’ Roles in ESG and Climate-related Governance
Learn how environmental, social, and governance (ESG) standards and climate-related risks and opportunities can affect your bank and how to prepare.
Speakers
- Steve Wilkerson, BKD
- Dirk Cockrum, BKD
director- BDTraining
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Banker Panel: Lessons on Partnering With Fintechs
Community bankers share insights on vetting fintechs, what the partnership can mean for compliance and risk, and the effects of digital services on operations.
Speakers
- Nathaniel Harley, MANTL
panel- leadership
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Banker-to-Banker: Powering Up for What Lies Ahead
The last two years created a remarkable environment for community bank leaders to navigate. From new safety measures to reimagined customer service to talent management, community bankers faced it all and thrived.
Speakers
- Jennifer A. Nodes, JacksonLewis
- Jason Jones, Community Financial Services Bank
- Kathy Underwood, President/CEO, Ledyard National Bank, Hanover, NH
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Become a Magnet for Great Talent
All U.S. employers are facing labor shortages. Discuss why employees are leaving and strategies to find and keep great talent.
Speakers
- Cyndi Mergele, RSM
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Become an Influencer! Key Actions Board Members Can Take to Support Organizational Inclusion
As independent community banks continue to build on diversity, equity, and inclusion efforts, board members may wonder what they can do to further encourage and ensure an inclusive culture, practices, and growth strategies.
Speakers
- Jennifer A. Nodes, JacksonLewis
director- BDTraining
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Bitcoin and Banking
Wolters Kluwer and NYDIG lead a discussion on the rapidly growing adoption of Bitcoin and the digital revolution underway that is transforming financial services.
Speakers
- Patrick Sells, NYDIG
- Thomas Grundy, Wolters Kluwer
lab- Technology
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Boost Your Ag Lending in a Ruthless Environment
Learn how to manage and finance booming ag land values and increase your ag loan portfolio amidst fierce competition for new farmland loans.
Speakers
- Sarah Prince, Farmer Mac
- Bill Miller, Farmer Mac
lab- Lending
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Build a Culture That Develops Future Leaders
Learn how to cultivate a work environment that is attractive to both younger employees and seasoned managers.
Speakers
- Tom Hershberger, Cross Financial
lab- recruit
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Building a Diverse and People-First Culture
Learn how to build an inclusive organization that harnesses the power of differences to foster long-term performance and a culture of innovation.
Speakers
- Damon Moorer, TCM Bank N.A.
lab- leadership
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Calculating ROI for Lending Technology
Receive a step-by-step framework that you can use to determine the true value of your proposed project.
Speakers
- Kristin Zell, Jack Henry
whiteboard- Technology
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Commercial Lending: Powering Personal, Digital Experiences at Scale
Learn how to digitize all aspects of commercial and SBA lending to modernize the borrower experience without sacrificing personal connections.
Speakers
- Joe Ehrhardt, Teslar
lab- Lending
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Deploying Customer-Facing A.I.
AI can dramatically improve customer experience, or destroy it if deployed poorly. There are several steps banks need to take to get it right and missteps to avoid getting it wrong.
Speakers
- Slaven Bilac, Agent IQ
whiteboard- Technology
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Developing a Branded Space of Your Own
Discover how banks are rebalancing their branch network for growth and transforming their spaces into unique customer experiences.
Speakers
- Julia Weigard, NewGround International
- Ben Churchill, NewGround International
- John Mathes, NewGround International
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Digital Currency 101
Do you tense up when people use terms like blockchain or distributed ledger? Are you quietly bewildered by the idea that a single Bitcoin could be worth tens of thousands of dollars? Would you have trouble explaining the difference between the CDC and a CBDC? Digital currency is an ever evolving subject with a laundry list of new terms and abbreviations. Get the latest on digital currency.
Speakers
- Kevin Moland, Sr., Jack Henry
lab- Technology
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Diversity and Inclusion: How to be an Ally
Examine common barriers that make allyship difficult and share ways to actively create inclusive work environments.
Speakers
- Denise Hamilton, WatchHerWork
edge- leadership
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Do Faster Payments Mean More Fraud?
Examine the fraud exposure of faster payments and tactics to minimize losses to your bank and customers.
Speakers
- Keith Gray, The Clearing House
- Rebecca L. Kruse, Washington, DC
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Empowering Non-technical Teams to Personalize at Scale
Ready to compete and win in your local market? Personalization is the key.
Speakers
- Paula Costea, FintechOS
whiteboard- Technology
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Engage With the Experts: Banker Roundtable
Join fellow community bankers in roundtable discussions where you can ask questions and discuss topics that are important to you.
Speakers
TBD
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Entering the World of End-to-End Digital Experiences
Enable meaningful experiences through open innovation by developing a customer-centric business model.
Speakers
- Peter Longo, Finastra
- John Weinkowitz, Finastra
- Michael Haedrich, Finastra
- David Lykken, Transformational Mortgage Solutions
lab- Technology
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ESG and Climate-Related Risk and Opportunities
Learn about ESG and climate-related regulatory developments, plus proactive measures community banks can take in anticipation of regulatory scrutiny.
Speakers
- Dirk Cockrum, BKD
- Steve Wilkerson, BKD
lab- management
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Exploring the Next Frontier in Business Account Opening
Forty percent of financial institutions rate their business account opening processes as “somewhat or very poor.” Fifty-three percent say legacy processes limit their ability to grow.
Speakers
- Nathaniel Harley, MANTL
lab- leadership
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FinTech Banking Secrets Revealed
FinTech banking is a new financial industry that has emerged in 2022 as an innovative method for community banks to unlock revenue opportunities by partnering with high-growth FinTech companies.
Speakers
- Peter Hazlehurst, Synctera
whiteboard- Technology
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Five Ways to Avoid Implicit Bias in Your Hiring Process
Learn about five practical tips for interrupting implicit bias in your hiring and interview process.
Speakers
- Michael Thomas, Jackson Lewis P.C.
- Samia Kirmani, Jackson Lewis P.C.
lab- risk
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For Sale? Strategies on Staying Independent
Discuss a variety of M&A scenarios and learn strategies on how to stay independent.
Speakers
- Philip K. Smith, Gerrish Smith Tuck, PC Attorneys and Consultants
lab- management
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Future of Banking Cybersecurity: Cloud Operations
Explore the power of a cloud-native security operations platform and how it can prevent attackers from taking over your entire IT ecosystem before it's too late.
Speakers
- Robert Johnston, Adlumin
whiteboard- Technology
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Gerrish’s Musings: What Every Bank Director Needs to Know
Don’t miss this fast-paced presentation based on Jeff Gerrish’s long career in the community banking industry to learn about need-to-know director essentials that are often overlooked.
Speakers
- Jeffrey C. Gerrish, Gerrish Smith Tuck
director- BDTraining
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How and Why You Need to Prepare for Instant Payments
Hear from bankers taking part in the FedNow pilot, their journeys to adopt instant payments, and how they view instant payments to keep customer satisfaction and industry competitiveness.
Speakers
- Sherri Reagin, North Salem State Bank
- David Long, Bryant Bank
- Brad Swadling, BOC Bank
lab- leadership
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How to Avoid and Respond to Ransomware Hacks
Explore how ransomware can harm your bank, leading practices to prepare for an attack, and incident response planning if your bank is attacked.
Speakers
- George Kohlhofer, RSM
lab- Technology
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How to Balance Innovation, Keep the Lights On, and Secure IT
The ability to use technology to stay efficient and secure are critical to the success of your bank. IT has become extraordinarily complex, highly regulated, and difficult to staff.
Speakers
- Jerry Warrick, RSM
director- BDTraining
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ICBA ThinkTECH Showcase
Experience the live pitches of fintech companies in the 2022 ICBA ThinkTECH Accelerator cohort. Learn about the companies’ new technologies and opportunities for your bank to implement new solutions and flourish. This event is designed to allow bankers to engage with early stage fintech companies that focus on developing products and solutions specifically for community banks and their customers.
Speakers
TBD
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Implications of Rising Interest Rates
Find out what you can expect from rising rates and their implications for varying points on the yield curve.
Speakers
TBD
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Interest Rate Swaps: Not Just for Hedging
Examine common uses of interest rate swaps and learn how they can help your bank.
Speakers
- Rick Redmond, Vining Sparks
- Katharine Bray, Vining Sparks
lab- management
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Liquidity Strategies for Illiquid Community Bank Stocks
Review four specific strategies community bank holding companies should consider to address the problem of illiquid common stock.
Speakers
- Greyson Tuck, Gerrish Smith Tuck, PC Attorneys and Consultants
lab- management
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Meeting the Payment Needs of Tomorrow's Customers
Find out how you can position your bank for success in this rapidly changing payments environment.
Speakers
- Kris Carrera, FIS
lab- Technology
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Mutual and Thrift Roundtable
Join fellow community bankers in roundtable discussions where you can ask questions and discuss topics that are important to you.
Speakers
TBD
roundtable- leadership
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New Possibilities Abound Thanks to Digital Awakening
Learn how to continue improving customer experience through innovation.
Speakers
- Karl Falk, BotDoc
lab- Technology
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One-to-One Messaging: The Key to Profitable Relationships
Get tips from our panel of experts on creating a memorable and profitable customer experience.
Speakers
- Keith Brannan, Kasasa
- Scott McArthur, Statflo
- Thomas Shields, Kasasa
lab- growth
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Practical Steps to Get CECL Compliant
Explore proper methodologies, strategies other community banks are taking, how to implement a parallel path, and the Federal Reserve’s SCALE tool.
Speakers
- Shawn O'Brien, QwickRate
lab- Lending
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Reassessing Data Security and Regulatory Compliance
Learn how you can maximize even a limited security budget to mitigate cyber risks and protect the confidentiality and integrity of your data.
Speakers
- Sebastian Fazzino, Jack Henry
whiteboard- Technology
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Take the Lead With Instant Payments
Join this fireside chat featuring prominent instant payments leaders to position your bank as a payments leader.
Speakers
- Connie Theien, Federal Reserve System
- Steve Ledford, The Clearing House
lab- Technology
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The Board’s Role in the Current M&A Environment
Whether your organization is a buyer, a seller, or simply trying to maintain independence, the current M&A environment is shaping and reshaping the board’s role.
Speakers
- Philip Smith, Gerrish Smith Tuck, PC Attorneys and Consultants
director- BDTraining
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The Digital Directive: Why Digital Transformation Cannot Be Ignored
Learn how to go head-to-head with fintechs, like PayPal and Square, and win!
Speakers
- Sanjay Bhaskar, KlariVis
- Brendon DiBella, StreetShares
lab- Technology
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The Evolution of Cybercrime
Learn how cybercrime has evolved and how it affects the financial sector.
Speakers
- Rehman Khan, Travelers
lab- risk
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The Future of Payments Is Here
Examine how the pandemic has altered consumer payments trends with a focus on consumer credit card purchasing behavior.
Speakers
- Amy Dawson, Visa
- Tina Giorgio, Washington, DC
- Dave Fura, FIS
lab- edge
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The War for Talent in Banking
Learn best practices to navigate the future of work from retention and recruitment to succession planning and board diversity.
Speakers
- Alan Kaplan, Kaplan Partners
lab- recruit
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Thrive in Today's Challenging Environment
Hear critical advice for how your bank can thrive in today’s complex industry.
Speakers
- Steve Kinner, IntraFi Network
- Chris Ely, IntraFi Network
lab- management
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Thriving in a High Risk Economy as an Ag Bank
Learn what bankers should pay attention to in this unpredictable economic environment and the longer-term economic prospects for agriculture.
Speakers
- Richard Brock, Brock Associates
lab- management
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Trends in BaaS, Online Lending, and Digital Banking
Hear from counsel who represent more than 10 percent of U.S. banks that provide banking as a service (BaaS).
Speakers
- Peter G. Weinstock , Hunton Andrews Kurth
lab- Technology
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Understanding and Preparing for Open Banking in the U.S.
Get a comprehensive primer on open banking, review lessons from Europe, and prepare for open banking's U.S. debut.
Speakers
- Daniel Haisley, Apiture
lab- risk
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Understanding Your Bank's Unique Risk
Learn to better manage risk and keep your customers and regulators happy.
Speakers
- Kristen Ritter, TIB Consulting Solutions
lab- risk
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USDA Guaranteed Loans Update, RD, and Housing
Get the latest updates on USDA loan programs and potential changes that can affect how your bank uses these programs for farm, rural business, and housing loans.
Speakers
- Mark Brodzisk, U.S. Department of Agriculture
lab- Lending
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Use Analytics to Connect Your Digital Strategy
Step into the world of digital analytics and discover which metrics are key to your brand's success and how they fuel your digital strategy.
Speakers
- Ben Pankonin, Social Assurance
- Robert Vencil, Social Assurance
lab- growth
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Using Customer Experience as Your Differentiator
Hear what other ICBA members have learned from their customers in 2021, what they were told to invest in, where service gaps existed, plus winning strategies that keep customers loyal.
Speakers
- Emily Sayer, Avannis
lab- growth
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Using Your Data as a Defense
Gain a foundational understanding of data analytics and learn why smart data management is the responsibility of all bankers.
Speakers
- David Heneke, CliftonLarsonAllen, St. Cloud
- Jon Markfort, CliftonLarsonAllen, Minneapolis
lab- risk
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What the KC Fed's Ag Survey Results Reveal
Review findings of the Federal Reserve Bank of Kansas City’s recent surveys and the outlook on community banks and their borrowers.
Speakers
- Cortney Cowley, Federal Reserve Bank of Kansas City
lab- management
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Why Does My Bank Need to Offer 'Buy Now, Pay Later'?
Hear more about the advantages of "buy now, pay later" (BNPL) technology, including its advantages for your bank and customers.
Speakers
- Tarik Camurdes, FIS
lab- Technology
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Will Consumer e-Commerce Behavior Shift Post-Pandemic?
Find out if consumers will continue to embrace digital-first transactions in a post-pandemic world.
Speakers
- Andrew Soltis, Fiserv
- Caroline Vahrenkamp, Raddon, a Fiserv Company
lab- Technology
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Your Digital Business Lending Playbook
Find out what five steps to follow for small business lending success.
Speakers
- Sanjay Bhaskar, KlariVis
- Brandon DiBella, StreetShares
whiteboard- Technology
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All learning labs qualify for CPE credits. To qualify, you must attend the entire session.
Name badges will be scanned at the end of each session. For information regarding refund, complaint, and program cancellation policies, please contact ICBA at 800-422-7285.
NASBA CPE Credits: Community Banker University (powered by ICBA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.
Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. Program Levels: Basic