ICBA LIVE 2023 FAQs

March 12-16, 2023 • Honolulu

Frequently Asked Questions (FAQs) for ICBA LIVE 2023

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Key Information

Registered ICBA LIVE guests can attend all ICBA LIVE events — except for events that require an additional purchased ticket or those designated by invitation only. Registered guests can attend all 50+ education sessions, three general sessions, expo activities, and evening celebrations (ticket required for the ICBPAC Auction).

Auction participation is limited by Federal Election Commission (FEC) regulations to dues-paying ICBA members, associate members and their immediate family members in the same household. See full ICBPAC eligibility requirements.

Bankers & Guests

  • Coffee available each morning near Learning Labs and at the General Sessions, beverages inside the Expo during specific times
  • Sunday Expo Lunch – Taste of Hawaii Sampler
  • Monday Expo Lunch
  • Final Night Celebration – Dinner
  • Various receptions and other by invitation events

Exhibitors

  • Coffee available each morning near Learning Labs and at the General Sessions, beverages inside the Expo during specific times
  • Sunday Expo Lunch – Taste of Hawaii Sampler
  • Monday Expo Lunch

Onsite Information

CPE credits are continuing education credits. When you attend eligible workshops your badge will be scanned and a certificate will be sent to you after convention.

No, workshops are available to attend on a first-come, first-serve basis.

Yes, you can order audio recordings of most Learning Labs and sessions. Share audio recordings with your staff, save for future reference, or listen to sessions you missed. Sessions will be available for purchase after ICBA LIVE.

We fully embrace Hawaii's famously laid-back style for this year's ICBA LIVE. We have some dress suggestions below.

  • Sunday Evening's Networking Welcome Reception
    Resort casual (Hawaiian print shirts, polo/golf shirts, floral dresses/skirts, slacks, jeans, capris, or shorts)
  • General Sessions and Learning Labs
    Resort business casual (polo/golf shirt, khakis/linen pants, jeans, sundresses, or capris)
  • Tuesday Evening's ICBPAC Auction
    Surf shack theme (beach vibe, t-shirts, sundresses, shorts, or capris)
  • Wednesday Evening's A Night to Celebrate Luau
    Resort casual (Hawaiian print shirts, polo/golf shirts, floral dresses/skirts, slacks, jeans, capris, or shorts)

We understand that everyone has different events to attend, so please dress for your day.

Suitcasing is the act of soliciting business in the aisles during the exhibition or in other public spaces by non-exhibiting companies, including another company's booth or a convention center/hotel lobby. 

It is ICBA Show Management’s objective to do everything legally possible to protect our Exhibitors and community banker attendees from suitcasing.

Please note that while all meeting attendees are invited to the Expo, any attendee who is observed to be soliciting business in the aisles or other public spaces, in another company’s booth, or in violation of any portion of the Exhibit Policies, will be asked to leave by Show Management.

This is for both approved Exhibitors, non-Exhibit personnel and any companies who are registered to attend ICBA LIVE. Outright solicitation of our attendees’ business outside of an exhibit booth is not condoned. Additional penalties may be applied.

If you have any questions or concerns about the policy, please ask to speak to Show Management at the Registration Desk.

They are receptions hosted by various state partner receptions. Attendance is by invitation only.

You need separately purchased registration/tickets to attend the Bank Director Current Issues Seminar or ICBPAC auction. The Welcome Reception and A Night to Celebrate are included in the ICBA LIVE registration.

Auction participation is limited by Federal Election Commission (FEC) regulations to dues-paying ICBA members, associate members and their immediate family members in the same household. See full ICBPAC eligibility requirements.

Tickets may be purchased online at www.icba.org/pactickets or on-site at the ICBA Central Booth and the ICBPAC Auction Office in Lolani 6-7.

Adult tickets are $50 prior to the event and $60 at the door

Children’s tickets (Ages 13+) are $10, children 12 and under are free to attend.

Auction participation is limited by Federal Election Commission (FEC) regulations to dues-paying ICBA members, associate members and their immediate family members in the same household. 

See full ICBPAC eligibility requirements

No, ICBA does not authorize third party organizations to access or sell the registration lists or contact information for our events, including ICBA LIVE. Please do not respond to any solicitation from organizations trying to sell lists associated with ICBA LIVE or any ICBA events.

Yes, you can order audio recordings of most Learning Labs and sessions. Share audio recordings with your staff, save for future reference, or listen to sessions you missed. Sessions will be available for purchase after ICBA LIVE.

Venue FAQs

You can book your room and learn more about the Hilton Hawaiian Village Waikiki Beach Resort on the hotel page.

Special Events and Activities

On Sunday, March 12, the Expo will open from 10:30am – 2:00pm and then again from 4:30pm – 6:30pm for the Welcome reception. The Welcome reception is a great opportunity to reconnect with your peers and meet new ones. This is a time to gather with other community banker families to enjoy food, beverages and networking.

Registration FAQs

The guest registration fee entitles this person to everything that the main registrant can attend, including education sessions, the expo, general sessions and evening functions. Additional registration and fees may apply to some events.

Auction participation is limited by Federal Election Commission (FEC) regulations to dues-paying ICBA members, associate members and their immediate family members in the same household. See full ICBPAC eligibility requirements.

A guest is a spouse, partner, or friend who is not in a financial occupation. A coworker or an associate in the financial services industry may not be considered a guest. Only registered guests are allowed access to all convention activities including the Expo.

 

Go to www.icba.org and select log in or create an account.

You can book your room and learn more about the Hilton Hawaiian Village Waikiki Beach Resort on the hotel page.

Health and Safety Measures

Currently, ICBA is not requiring proof of vaccination or a negative COVID-19 test for any event attendee including exhibitors, spouses, and guests. We ask all attendees to check for any COVID-19 symptoms prior to traveling to the event and consider taking a COVID-19 test to ensure good health during your travels to the event.

ICBA is following all local, state, and federal laws and will adjust as needed should the laws change.

If you have a known COVID-19 exposure within 10 days immediately prior to attending ICBA LIVE 2023, we respectfully ask that you not attend the event.

Why Attend FAQs

Contact Us for More Information

ICBA Code of Conduct & Complaint Policy

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA LIVE aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

This zero-tolerance policy means that the Association will not tolerate any conduct by or towards any meeting participant and ICBA staff during the conference (virtual or face-to-face) that singles out an individual or group of individuals for different treatment than others based on a protected characteristic, that is intended to or has the effect of unreasonably interfering with another’s participation in or that creates an intimidating, hostile, or offensive virtual conference.

Accordingly, the Association absolutely prohibits harassment or discrimination, in any form, based on sex, age, disability, marital status, sexual orientation, race, color, religion, national origin, veteran status, or any other legally protected characteristic. All participants, including, but not limited to, attendees, speakers, exhibitors, vendors, contractors, ICBA staff members, service providers, and all others are expected to abide by this ICBA Code of Conduct.

This Policy applies to all ICBA meeting-related and hosted events, including those sponsored by organizations other than ICBA but held in conjunction with ICBA events, on public or private platforms.To ensure everyone has a best-in-class experience, we ask each attendee to adhere to certain principles:

  • Be respectful of your fellow attendee in thought, word, and deed.
  • Be open-minded and ready to learn. Embrace learning at all times.
  • Be inclusive in your speech, writing, and actions. Celebrate and appreciate our differences.
  • Be present. ICBA LIVE is a time for renewal and learning; be fully engaged during sessions.
  • Respect confidentiality requests by speakers and other attendees.
  • We invite you to attend in a spirit of curiosity, friendliness, open-mindedness, camaraderie, and respect. We will not tolerate harassment in any form.

If you experience harassment or hear of any incidents of unacceptable behavior, ICBA asks that you immediately inform Lindsay LaNore, Chief Learning and Experience Officer, at [email protected] or 320-352-7321, so that we can take appropriate action.

Unacceptable behaviors include, but are not limited to:

  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of any attendee, speaker, exhibitor, ICBA staff member, service provider, or other meeting guest.

Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, exhibitor, ICBA staff member, service provider, or other meeting guest.

  • Disruption of presentations during sessions or at other events organized by ICBA throughout the conference. All participants must comply with the instructions of the moderator and any ICBA conference staff.
  • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. ICBA reserves the right to remove such messages and potentially ban sources of those solicitations.
  • Participants may not use or copy any content or information shared via the event for business purposes in any manner. This includes, but is not limited to, the copying or taking of screen shots of Q&A, chat room activity, or other materials shared during the event.

ICBA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and ICBA reserves the right to prohibit attendance at any future meeting, virtually or in person.

All complaints will be treated seriously and responded to promptly. All reports are kept confidential to the fullest extent possible. Retaliation for reporting unacceptable behavior is a violation of the Code of Conduct. Falsely reporting unacceptable behavior is a violation of the Code of Conduct.

If possible, provide the following information:

  • Identifying information (name/company, email address, appearance) of the participant who violated the Code of Conduct
  • The behavior that was in violation
  • The location and approximate time of the behavior
  • The circumstances surrounding the incident
  • Other people involved in or witnessing the incident

ICBA staff will respond to the incident swiftly. If conduct poses an immediate threat to anyone, emergency services will be contacted.If you feel you have been falsely or unfairly accused of violating this Code of Conduct you should notify Lindsay LaNore, Chief Learning and Experience Officer, at [email protected] or 320-352-7321 with a concise description of your grievance. Your grievance will be handled in accordance with our existing policies.

Venue and Location FAQs

You can book your room and learn more about the Hilton Hawaiian Village Waikiki Beach Resort on the hotel page.