Vendor Management Seminar Information


Jan 28, 2024


This seminar will assist community banks in navigating the critical considerations needed to effectively implement a sound vendor management program. Whether you are a seasoned risk management professional or new to your role, this program will highlight key efforts needed by all community banks to ensure prudent risk management, while also achieving bottom-line results.

Community banks may outsource a service, but they cannot outsource the responsibility. In a financial environment wrought with strong enforcement actions, rising regulatory expectations, and massive data breaches, community banks must understand and manage a secure network of relationships to ensure customer data, bank transactions, business activity, and shareholders are protected. 

Relationships with third-party vendors are commonplace and many provide a strategic advantage; however, the rewards aren’t without risk to financial institutions. Intense regulatory scrutiny and variations in third-party service application are challenging the risk management practices utilized by today’s community banks. 

Participants will examine the vendor management lifecycle and discuss: 

  • Effective strategies for vendor selection 

  • Evaluating risk associated with service providers 

  • Guidelines for structuring your vendor agreements 

  • Methods for monitoring and measuring success of your third-party vendors 

Throughout the seminar, practical advice and guidance will be shared including: 

  • How to remove the guesswork related to employee responsibility and vendor management 

  • Key compliance considerations to monitor service provider relationships 

  • New policy, procedures, and retention strategies

All times stated are Central Time.

Thursday, Aug. 12

9:00 a.m. – Noon
Vendor Management Program
Regulation, Risk and Expectations
New Vendor Processes
Various Vendor Risk Levels
Existing Vendor Processes
Various Vendor Risk Levels 

Noon - 12:30 p.m.:

12:30 p.m. – 4:30 p.m.:
New and Existing Due Diligence and Risk Assessment
Vendor Contract Considerations
Expectations and Best Practices
Sample Contract

Friday, Aug. 13

9:00 a.m.-Noon 
Vendor Monitoring
Vendor Monitoring and SOC Report Review
Performing a SOC Report Review

ICBA Member Early-Bird: $595
ICBA Member after July 16, 2021: $695
Nonmember: $795
Nonbanker: $1,195

Bank Director Program ICBA Member: $495
Bank Director Program Nonmember: $595

NOTE: Registration fee is valid for one connection, only for the individual registered. For more information, call 800-422-7285.


Program Level: Intermediate
Prerequisites: No previous experience and training necessary.
Delivery Method: Group-Live
Printable Registration Form

If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund. If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs. A substitute registration will be accepted. No refunds will be issued after the event start date.

Attendance at all ICBA programs will be considered on a first come, first served basis. If the program is cancelled, ICBA’s liability is limited to the registration fee. For additional questions contact ICBA at 800-422-7285.

Registration, attendance, or participation in an ICBA event constitutes an agreement by the participant to ICBA’s use and distribution (both now and in the future) of the participant’s image and/or voice in photographs, videos, digital media, electronic reproductions and audio files/recordings of and at such events and activities.

This live digital course is for educational purposes only and intended only for participants of the class/event. All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed to by ICBA.