Bank Security Institute - In Person

Bank Security Square

Aug 29 - Aug 31, 2022

Bank Security Institute - In Person

Come prepared to learn bank security! We’ll cover everything from the basics of bank security to some situations you may not have even prepared for. This institute will be held in-person.

Interactive sessions and discussions will inspire new ideas and challenge you to look at security from a new perspective.

Learning Objectives:

After completing the course, you will be able to:

  • Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff.
  • Sharpen your observation skills and detect potential threats in events happening around you.
  • Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations.
  • Identify the warning signs a person might show when embezzling.
  • Recognize the dos and don’ts as it relates to speaking with the media.
  • Outline the key steps to take in preparing your bank and staff in the event of a robbery.
  • Identify physical security enhancements you can make to improve security at your bank.
  • Understand the methodology required to solve a case using a scientific approach.
  • Recognize when you have a crime scene.
  • Understand the components of conducting an interview after an incident.
  • Institute effective security reporting to your board.
  • Identify specific records to retain for effective security management.
  • Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.

All times stated are Central Time.

Monday, Aug. 29

8:00 a.m. – 8:30 a.m.


8:30 a.m. – 4:30 p.m.


Noon – 12:30 p.m.
Security Regulations: What Am I Responsible for?! 
  • Know what is required of the security officer with regulation H 
  • Know the procedures that the security officer should supervise 
  • Understand who needs to be trained by regulation 
Observation and Perception
  • Improve your observation skills
  • How to interpret events happening around you
  • Know why different opinions and descriptions occur at an incident
Dealing with Angry Accountholders: Marital Domestic Violence
  • Learn how to handle verbal and potentially physical confrontations 
  • Know how to read body language in a confrontation 
  • Discover the real meaning of words
Social Engineering: How Not to Give Everything Away 
  • Understanding how a social engineer can attack your financial institution
  • Knowing the steps, a social engineer takes to make you like them
  • Reviewing how a social engineering attack is designed and delivered
  • The reason you don’t want employee entrance marked on your entry door
Internal Fraud: The Warning Signs
  • Know how fraudsters hide their thefts
  • Learn the various signs a person might show when embezzling
  • Know the steps to take when you observe the warning signs
Tuesday, Aug. 30

8:30 a.m. – 4:30 p.m. 

Noon – 12:30 p.m.

Critical Incident Response: Robbery, Kidnapping, Unknown Incidents
  • What makes your banking office a target for a critical incident
  • Preparing your locations in advance for a robbery situation
  • How to protect staff before, during and after a crisis 
The 4 L’s – Crime Prevention Through Environmental Design
  • Pictures will be used to show what makes a bank vulnerable to crime
  • Learn inexpensive things you can change at once to improve security at your bank
  • Know about landscaping, lighting, location, and locks  
Conducting An Investigation or Detective 101
  • Learn the methodology required to solve a case using a scientific approach
  • Know how to develop your sources to solve a case.
  • Learn how to identify a crime scene it really isn’t that easy
Interviewing, Interrogation & Obtaining the Confession 
  • Understand how body language can be used when conducting an interview
  • Know the order in which to interview people after an incident
  • Learn how to listen to what a person tells you
Wednesday, Aug. 31

8:30 a.m. – Noon

Board Reporting
  • Know what to report to the boards
  • Records the security officer/risk manager should be keeping
  • Handling board reporting in person 
Facing the Media After a Crisis 
  • Learn how to handle the media
  • What to tell the media and what to avoid
  • Understand how the media will react to your answers

Tuesday, September 6

10:00 a.m. – 11:45 a.m.

Certification Exam held via ICBA Online Portal for those enrolled in the CCBSO Certification.

ICBA Member: $1,395 (with testing fee $1,595) 
Nonmember: $1,795 (with testing fee $2,095) 
Nonbanker: $2,195 (with testing fee $2,595) 

Certification Testing Fees:
ICBA Member: $200
Non-Member: $300 
Non-Banker: $400

NOTE: Full payment is required prior to attendance. For more information call 800-422-7285.

The Bank Security Institute will be held at the:

Embassy Suites by Hilton Minneapolis Airport Hotel

7901 34th Ave S.

Bloomington MN 55425


If making your reservation by phone, mention the ICBA group name and code: ICBA Bank Security Institute/Group Code: BSI to secure the ICBA preferred room rate of $164.


Certified Community Bank Security Officer (CCBSO) 

CBU_0710A19_Certification eBadging Icons_CCBSO 

Designation: Certified Community Bank Security Officer (CCBSO)

Requirement: Attend Bank Security Institute; obtain (15) Continuing Professional Education credits every two years thereafter.

This program is designed to provide the Security Officer, regardless of the location or size of the bank, with critical information to meet regulatory requirements and provide strategic and tactical methods of security, robbery and fraud prevention and risk management. 

Barry Thompson
Barry Thompson

Thompson Consulting Group LLC

Managing Partner

Who Should Attend: All security titles and roles, C-suite     
Prerequisites: Basic knowledge of bank security
Advanced Preparation: Recommended - Complete complimentary online course sent upon registration
Program Level: Intermediate 
Field of Study: Specialized Knowledge

Delivery Method: Group Live

Printable Registration Form

If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund. If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs. A substitute registration will be accepted. No refunds will be issued once the bank has received event materials or after the event start date.

Attendance at all ICBA programs will be considered on a first come, first served basis. If the program is cancelled, ICBA’s liability is limited to the registration fee. For additional questions contact ICBA at 800-422-7285.

Registration, attendance, or participation in an ICBA event constitutes an agreement by the participant to ICBA’s use and distribution (both now and in the future) of the participant’s image and/or voice in photographs, videos, digital media, electronic reproductions and audio files/recordings of and at such events and activities.