Tuesday, Sept. 18
The Dark Web Store—Keeping Your Data Off the Shelf
Daniel Rodriguez, FIS
What is the Dark Web and why is it so useful to fraudsters? Gain unique insights into the marketplace of consumer identities and payments card data spurring the billion dollar business of fraud. Join FIS’ Daniel Rodriguez for a demonstration of the Dark Web. Learn what types of cardholder and consumer information can be discovered and how this data can be used as actionable intelligence.
Starting the Digital Journey in Mortgage Lending
Jennifer Fluge, Finastra
The pace at which technology is changing is constant. For some financial institutions, taking the first step can be the hardest. Join us as we share a six step process to start the digital journey and why waiting is not an option.
The Hero Effect™- Being Your Best When it Matters Most!
Learn strategies and principles that will inspire and equip you to show up every day and make apositive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Return to your community bank motivated to reach beyond what is required and do something remarkable!
How Do You Beat Bank Fraud? Learn from a Fraudster
Brett Johnson - Known as the "Original Internet Godfather"
Cybercrime costs the global economy $450 billion each year and is projected to reach $6 trillion annually by 2021. The question isn’t IF you will be a victim of cybercrime, but WHEN. Brett details how cybercriminals operate, how they pick their targets, the most current techniques online criminals are using against banks, and how to protect yourself, your family, and your bank against the fastest growing crime on earth.
Working alongside the top cyber criminals of our time, Brett “Gollumfun” Johnson helped design, implement, and refine modern Identity Theft, ATO fraud, Card Not Present fraud, IRS Tax Fraud, and countless other social engineering attacks, breaches, and hacking operations. Brett understands cybercrime as no one else. Hear critical strategies to prevent cybercrime at your bank and protect your institution's money, sensitive data and reputation.
Leadership-in-a-Box Challenge: Lead with Vision
Melissa Kohlsdorf, Growth Catalyst, The Growth Collaborative
Cindy Ebert, Growth Catalyst, The Growth Collaborative
Changing regulatory pressures, transforming customer
demands and emerging technology make it difficult to explore and expand leadership skills and opportunities. As a community banker, you likely spend a significant amount of time putting out “fires,” resulting in reactionary leadership and limited productivity.
Examine the components of leadership in a collaborative, unconventional way—with the Leadership Vision mystery box! Discuss communication strategies, problem-solving tactics, leadership wellness and time management while participating in hands-on exercises that will provide a clear picture of how you want to lead your team. Develop an innovative “bag of tricks” to draw upon in challenging situations and uncover new ways to achieve leadership, team and institution goals.
Return to your bank with a strategic development plan and visual representation of your own leadership aspirations to remind you what drives your passion as a community banking leader.
Let's Get Digital
Sarah Bacehowski, Mills Marketing
In this interactive session we’ll explore best practices for creating your overall bank strategy, new ways to target using innovative channels, the coolest bank (and non-bank) apps – and what we can learn from competitors (yes, competitors!) like Google, Apple, Facebook and Amazon. If you join us, remember to bring your creativity – and your mobile phones so you can follow along real-time!
Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income
Marci Malzahn, President, Malzahn Strategic
Every great banker should have a solid understanding of their bank’s cash management products, services, and income strategies. In this session, participants will dive into a cash management inventory and review how the most important bank products interact with technology. Participants will also discuss how bank teams can work together to leap beyond core competencies and become trusted advisors for their customers. Highlights include:
- How to determine the "right" products to offer business customers
- Evaluate in-house cash management resources and day-to-day management tactics
- Maximize your banks branding of cash management products
- Emerging technologies that will impact cash management, including blockchain and bitcoin
Closing Networking Reception
Tuesday, 4:30 p.m. to 6:00 p.m.
Rathskeller Room, Hilton Seelbach
One of the hallmarks of the LEAD FWD Summit is growth and comradery that continues long after the event is over. Close out this year’s event with a bang by joining speakers and new-found friends at a reception taking place in the famed Rathskeller Room in lower level of the Seelbach. Exchange contact information to stay in touch while enjoying food, beverages and exciting prizes (attendees must be present to win).