Monday, Sept. 17
The “What If…?” Experience
Every major invention, accomplishment and victory in human history began with the simple, almost childlike curiosity of a “What If…?” question - “What if we could? I know we can’t, but what if we could?” International keynote artist, Mike Rayburn, will share three simple, powerful tools which took him from playing empty bars, to headlining Carnegie Hall (eight times!). They work for anyone. And everyone. Always.
How Do You Beat Bank Fraud? Learn from a Fraudster
Brett Johnson - Known as the "Original Internet Godfather"
Cybercrime costs the global economy $450 billion each year and is projected to reach $6 trillion annually by 2021. The question isn’t IF you will be a victim of cybercrime, but WHEN. Brett details how cybercriminals operate, how they pick their targets, the most current techniques online criminals are using against banks, and how to protect yourself, your family, and your bank against the fastest growing crime on earth.
Working alongside the top cyber criminals of our time, Brett “Gollumfun” Johnson helped design, implement, and refine modern Identity Theft, ATO fraud, Card Not Present fraud, IRS Tax Fraud, and countless other social engineering attacks, breaches, and hacking operations. Brett understands cybercrime as no one else. Hear critical strategies to prevent cybercrime at your bank and protect your institution's money, sensitive data and reputation.
Whiteboarding with Industry Experts (Back by Popular Request!)
Marci Malzahn, Enterprise Risk Management
Neil Falken & Josh Juergensen, Bank Profitability
Brett Johnson, Cybercrime, Fraud, & the Dark Web
We are taking the Collaboratory to the next level by providing industry experts a whiteboard and an inviting dialogue area. LEAD FWD participants will learn from industry experts on today’s hottest topics but they also stand ready to offer valuable banker feedback from the trenches. Each expert firm will pose 2-3 industry topics or questions on their whiteboards for bankers to consider. Topics may include, but not be limited to, bank profitability, cyber fraud, enterprise risk management, asset-liability management, lending and credit practices, customer experience, and more.
Founded on education and enhanced by dynamic conversation, the whiteboard sessions will be a fast-paced exercise for all involved and eligible for CPE credit.
Let's Get Digital
Sarah Bacehowski, Mills Marketing
In this interactive session we’ll explore best practices for creating your overall bank strategy, new ways to target using innovative channels, the coolest bank (and non-bank) apps – and what we can learn from competitors (yes, competitors!) like Google, Apple, Facebook and Amazon. If you join us, remember to bring your creativity – and your mobile phones so you can follow along real-time!
Fireside Chat: A Conversation with Rebeca Romero Rainey
Rebeca Romero Rainey, ICBA
Meet Rebeca Romero Rainey – ICBA’s new President and CEO. In this conversational Q & A session, Rebeca will take leadership questions directly from LEAD FWD participants while revealing the advice and motivations that drive her passion to lead community bankers across the nation.
Learn how Rainey makes time to continue learning and innovating and inspiring her team while leading the community bank industry.