New Nacha rule on return reasons effective today

Apr 01, 2020

A Nacha rule set to take effect today is designed to better differentiate among types of unauthorized return reasons for consumer debits.

Effective today, receiving depository financial institutions may begin to use return reason code R11 for a debit for which there is both an error and an authorization. This differentiates R11 returns from those using R10, which will still mean that a consumer claims that a debit was not authorized.

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