Contact ICBA Bancard
Tel: 800-242-4770

If ICBA Bancard should add or change a contact person for your financial institution, please complete this form:

Plan Manager Contact Information:

Bank Information

I attest that I am authorized to make the above changes for our bank plan managers' contact information.


Understanding Primary vs. Non-Primary Plan Managers

ALL contacts receive:

  1. Automated Card Expert (ACE) access (credit clients only)
  2. Bancard newsletters (Payments News & Notes and Bancard Confidential)
  3. General regulatory and industry news
  4. General program updates (i.e., marketing or educational opportunities)

PRIMARY Plan Managers receive announcements and action-required notices, including:

  1. Contractual updates
  2. Critical/timely operational updates and network notices
  3. Opt-in/out product enhancement/readiness campaign bulletins