ALL contacts receive:
PRIMARY Plan Managers receive announcements and action-required notices, including:
Note: There should only be one Primary Plan Manager assigned per bank
If your bank is not enrolled in ICBA Bancard's Fraud Loss Protection Plan (FLPP), you do not need to add a Fraud Contact.
Fraud Contacts receive operational and/or marketing notices only.
Assigning a Bancard Fraud Contact does not provide access to the fraud claims portal. A separate registration is required for FLPP claims portal access.
Contact BCFraud@icba.org with questions on the fraud claims portal.