Giving MDIs and CDFIs a much-needed boost

Jun 1, 2021
ICBA has a long-standing commitment to Minority Depository Institutions and Community Development Financial Institutions. They play a crucial role in providing credit, capital and financial services to low- to moderate-income and minority communities.

May 2021 - Online Training Newsletter

May 25, 2021
Last month, we asked you to complete a short survey to help us better understand how your bank develops and implements staff training. We also wanted a clearer picture of the course structure that best helps you achieve your training goals.

Crypto Chronicles: Bitcoin 101 for Community Bankers

May 19, 2021
The payments industry is abuzz with excitement as one topic continues capturing headlines, with profound implications for community banks: Bitcoin. With digital currencies reshaping the U.S. payments system that community banks and their customers depend on, what exactly is Bitcoin and where did it come from?

The Problem with Public Banking

May 13, 2021
While community banks have again proven their importance to local communities as Paycheck Protection Program leaders, public banking proponents in some states and municipalities threaten to undermine this system and its benefits to consumers.

Enhancements Community Banks Can Make To Improve Email Deliverability and Defend Against Phishing

May 13, 2021
To better protect their institutions and customers from email scams, community banks can make incremental technological changes. The following enhancements to email settings will increase email deliverability and improve security against phishing scams.

Spotlight On: Damon Moorer, President & CEO, TCM Bank, N.A.

May 13, 2021
TCM Bank President and CEO Damon Moorer spoke with Invest: about the bank’s role in the community lender segment, while also addressing the impact from low interest rates and the PPP loan program.

Community Bank Guide to Managing Core Processor Relationships

May 10, 2021
For community banks looking to strike a balance between high-touch services and high-tech capabilities, selecting the right technology partner is more critical than ever. This decision is amplified when it comes to selecting a core processor.

How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings

May 6, 2021
Buy now, pay later or BNPL, is the latest cautionary payments tale for community banks. Much like digital wallets, its appeal—with instant gratification and integrated payment at checkout—has taken hold with Gen Z and millennials.

Regulators Discuss the Future of Community Bank Innovation at Fintech Symposium

Apr 30, 2021
Community banks’ focus on next-generation digital solutions was on full display during a recent symposium hosted by the Federal Reserve Bank of Philadelphia and the Conference of State Bank Supervisors.

Employing Financial Literacy as a Tool to Attract Gen Z Bank Customers

Apr 29, 2021
Generation Z already outnumbers millennials and baby boomers and in a matter of years they’ll become the most financially powerful generation in our lifetimes. This generation represents a huge opportunity for community banks

April 2021 - Online Training Newsletter

Apr 28, 2021
To best support your employees’ learning and development we need your help! Please take this short survey and share how you prefer to assign training and what you think about some recent course modifications that we have made.

Community Banker Perspective: The Importance of Financial Literacy for Teens

Apr 27, 2021
April may be Financial Literacy Month, but at Community Spirit Bank our focus on providing young people with a strong foundational knowledge of money management concepts and skills remains a priority throughout the year.

Do’s, Don’ts, and Maybes: Rules to Streamline Portfolio Management

Apr 21, 2021
If my recent aggregate conversations with investment managers are an indication, there is still a lot of seat-of-the-pants decision making going on out there when it comes to portfolio strategies. And I hasten to add this is not a criticism; it’s merely an observation. Why should we expect anything else?

Bankers Don’t Foresee Full Economic Recovery Until 2022 or Later

Apr 21, 2021
Despite some improvements in outlook, bank leaders continue to be wary about the prospects for an economic recovery in 2021. Two-thirds stated the economy will not fully recover until at least 2022 or later—with 43% saying recovery will happen in 2022 and 23% indicating it will come after 2022.

Data Matters: Collect, Analyze, Utilize

Apr 21, 2021
Data matters and it can drive better service. If you truly want to connect and care for customers, data needs to be part of your solution. As a consumer we are conditioned to give out certain personal information when making a purchase or when seeking to have a customer service need met. We can use those pieces of information on future interactions with customers.

Crypto Chronicles: What is a stablecoin and what do community bankers need to know?

Apr 15, 2021
Since its debut, Bitcoin has experienced spectacular fluctuations in value. While some accept the risks that come with such swings, others are working to blend the potential benefits of cryptocurrency with enhanced stability mechanisms. These digital currencies are collectively known as stablecoins.

Community Bank Demand for Innovative Solutions Surging: ICBA ThinkTECH Accelerator 2021 Records Three-Fold Increase in Bank Participation

Apr 13, 2021
After 12 fully immersive weeks and hundreds of meetings with community bankers, core vendors, regulators and venture capital firms, the ICBA ThinkTECH Accelerator 2021 cohort revealed a glimpse into the future of banking with high-tech solutions tailored for community banks and their customers.

Will Google’s latest changes prompt banks to rethink customer acquisition?

Apr 12, 2021
If you don’t know what third party cookies are, you’re in luck. They’re on their way out. But you’re not completely off the hook — first party cookies and first party data still matter — now more than ever.

Being Prepared for Virtual Lobby Day Meetings

Apr 7, 2021
As part of the ICBA Capital Summit more than 1000 community bankers will meet with members of Congress from across the nation. Learn how to make your meetings a success in a virtual environment.

ICBA Capital Summit: Spring 2021 Legislative Priorities

Apr 1, 2021
This spring, April 28-April 30, community bankers across the country will meet with their congressional delegations. Community bankers will share their stories of how they helped their customers through PPP lending and how Congress can help strengthen the economy.