The Policies

Direct Dispute Policy

Bank Policy

Covers consumer disputes submitted to one or more credit reporting agencies (CRAs) for inclusion in a consumer report, including:

  • Coverage
  • Direct Dispute Submission Address
  • Direct Dispute Notice Content
  • Investigation and Reporting
  • Frivolous or Irrelevant Disputes
  • Policy Review and Procedures
ICBA Member - $85.50
Non-Member - $95.00