Community Banker University

ICBA's Community Banker University is a modernized educational platform that provides community bankers with premier and industry-specific professional development and educational opportunities for all stages of their careers.

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Webinar On Demand

Central Bank Digital Currencies (CBDC) 101 (MP4)

ICBA has brought together a panel of industry experts from the Federal Reserve and the Bank for International Settlements to define CBDC and provide sought after answers. Recorded Oct. 26

ICBA Members: $99
Nonmembers: $199
Unlimited Webinar Pass subscription: $0
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Online Training

Synthetic Identity Fraud

This course explores how fraudsters create synthetic identities and use them to get credit cards and other forms of credit. Learn how synthetic identities are created, how fraudsters use them to get a positive credit score, then “bust out”, or max out the credit on cards, lines of credit etc. Learn to recognize red flags indicating that a credit applicant may be using a synthetic identity.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Supply Chain Cybersecurity

In recent years, supply chains have become more efficient by automating many of the tasks and processes that were previously performed manually. The more that companies’ processes are automated and the more supply chain partners’ computer systems are connected to exchange data, the more potential there is for cyberattacks. Every partner’s network in a supply chain is only as secure as the “weakest link in the chain”, and the software used by the connected networks is itself a security concern. In this course, we will explore the risks and the ways to reduce them.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Social Engineering Awareness

This course explores what social engineering is, the types of social engineering attacks criminals use and the techniques they use to manipulate people into performing actions that either compromise their computers and devices or expose personal or sensitive information. Learn to recognize social engineering attempts and ways to avoid becoming a victim.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Work Off-Site

This course examines the IT security risks associated with remote work. Learn to keep your computer, devices and home network secure, use public networks safely, and recognize phishing and targeted phishing attempts.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Safe Web Browsing

This course explores the threats to your security and privacy, and threats to your organization. Learn how to mitigate these threats with software settings and updates, as well as best practices for safe web browsing.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Ransomware

This course explores what ransomware is, how cyberthieves attack systems with ransomware, what IT Departments and employees can do to reduce the likelihood of ransomware attacks, and what IT Departments and other employees should do in the event of a ransomware attack.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Phishing Awareness

Cyberthieves use victims’ personal information to steal their money and identities. They attack victims’ computers and other devices with malware attacks. Learn what phishing is, the various ways cyberthieves try to exploit our computer systems and personal information, the types of damage they can cause, and the ways to reduce the likelihood of being “phished”.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Password Security Awareness

This course explores the importance of having strong passwords, how and why hackers access accounts and systems, the consequences of these security breaches as well as both good and bad password security practices.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Mobile Phone Security Awareness

This course explores the threats to security on smartphones. Smartphones are fully functional computers as well as communication devices. As such, they are subject to the same types of IT security threats as computers, as well as more specific threats. Learn to recognize threats, configure your smartphone to mitigate the risks and use your smartphone in a secure way.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: It Begins With You

This course is designed for all employees who use computers and other devices to access their organizations’ systems. Learn about the main ways that cybercriminals use people to compromise systems, and what we can all do to avoid becoming victims.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: E-mail Security Awareness

This course is designed for all employees who use corporate e-mail. In this course, you will learn about how cyberthieves acquire personal and sensitive information through e-mail, and infect computers, devices and networks with malware. Learn good practices for keeping e-mail systems and communications secure.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Credential Stuffing

This course explores credential stuffing. Credential stuffing is a type of cyberattack in which user IDs and passwords obtained from a data breach on one service are used to attempt to log into another, unrelated service.

You could be a credential stuffing victim if you use the same user ID and password on multiple services. Learn about the potential negative effects of a successful credential stuffing attack, and best practices for IT Departments and employees to prevent credential stuffing attacks.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

IT Security: Business E-mail Compromise

This course explores the e-mail fraud schemes known collectively as Business E-mail Compromise (BEC). In a BEC attack, cyberthieves compromise a corporate e-mail account and impersonate the e-mail account’s owner to deceive the company, its customers, partners and/or employees into sending money or sensitive data to the cyberthieves’ account.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Fundamentals of IT Security

IT Security is a serious concern for every business. As the value of customer and internal data increases, so do the number of threats in existence. This course describes the fundamentals of information technology security and what your organization has to do to stay protected today and in the future. This course is intended for information security officers and departments.

ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Clean Desk Policy

The purpose of the Clean Desk Policy is to help reduce the risk of information theft, fraud, or a security breach caused by sensitive information being left unattended and visible in plain view. IT also promotes physical security and work efficiency. This course will outline the purpose, goals and actions required to comply with the policy.
ICBA Member - $179.00
Non-Member - $299.00
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Publication

Financial Inclusion Report

Approximately 6 percent of Americans are unbanked,1 having no relationship with a bank, and an additional 16 percent are underbanked having used some form of alternative financial service. In this white paper we'll discuss how community banks can close the gap between consumers and the services they need.

FREE for members
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Webinar On Demand

Diversity, Equity and Inclusion Pre-Recorded Webinar Bundle (MP4)

Community Banker University and employment law firm Jackson Lewis have teamed to offer ICBA members a complimentary, three-part webinar series that explores workplace diversity, equity, and inclusion. Recorded Oct. 21-28, 2021

ICBA Members: FREE
Nonmembers: $657
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

DEI Program 2 - Diversity, Equity, and Inclusion Strategic Planning (MP4)

Jackson Lewis attorneys cover strategic planning relating to diversity, equity, and inclusions initiatives. Recorded Oct. 21, 2021

ICBA Members: FREE
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

DEI Program 3 - Using Diversity Analytics to Improve the Bottom Line (MP4)

Explore various approaches community banks may use to appropriately build and implement personnel metrics to achieve diversity, equity, and inclusion goals. Recorded Oct. 28, 2021

ICBA Members: FREE
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

DEI Program 1 - Conscious Bias, Unconscious Bias, Microaggressions and More (MP4)

In this level-setting session, Jackson Lewis attorneys unpack the meaning of diversity, inclusion, and bias. We will focus on both conscious and unconscious bias, reviewing various types of biases, as well as strategies for interrupting them. Recorded Oct. 14, 2021

ICBA Members: FREE
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Climate Change Regulation on Community Banks Report

This white paper demonstrates that community banks are experts at monitoring the risk of their lending and investment portfolios and do not need more regulation to manage their potential climate risks.

ICBA will oppose any climate risk regulation that adversely impacts community banks and their ability to support their communities and customers.

FREE for members
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Webinar On Demand

Banking as a Service Use Cases and Best Practices (MP4)

Community banks looking to offer a diverse product and service line to customers, can benefit from learning more about successful implementation of BaaS. Recorded Nov. 3

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Banking as a Service 101 (MP4)

Banking as a Service is increasingly becoming the hot topic of banking. This webinar is designed to provide community bankers with a primer on Banking as a Service and what it can provide to bank customers. Recorded Oct. 27

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Banking as a Service Demystified Pre-Recorded Webinar Bundle (MP4)

Attend this two-part webinar series to better understand what Banking as a Service is and how your bank can implement this new technology to maximize customer value and bank revenue. Recorded Oct. 27 - Nov. 3, 2021

ICBA Members: $238
Nonmembers: $438
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

ICBA Community Bank Briefing: September 2021 (MP4)

Recorded: Sept. 10, 2021

ICBA Community Banks: Complimentary
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Webinar On Demand

Assessing Threats Targeting Financial Institutions and Their Employees (MP4)

Your workplace is not immune to acts of violence by disgruntled employees, former employees, or customers. This session will cover warning signs or pre‐incident indicators to help you identify the potential perpetrators of such acts. Recorded June 10, 2021
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Basic Personal & Business Tax Return Analysis 2021 (MP4)

Recorded February 16, 2021
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Postal Banking - A Flawed Proposal in Pursuit of a Worthy Goal - Part 3

Community bankers are committed to serving their communities, including unbanked populations. A community cannot thrive without inclusive access to the banking system. This concern is too important to entrust to an untested proposal.
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Publication

2020 Crowe Compensation and Benefits Survey

The 2020 Crowe Financial Institutions Compensation and Benefits Survey is available for purchase. With responses from 396 banks, the report provides key information on salary and benefit trends, turnover, and director compensation. 

Findings from this year's survey includes

  • Salary growth in 2020, but expectations for a decline in 2021
  • More banks allow working remotely in response to the COVID-19 pandemic

Crowe expects to publish the 2021 report in the fall.

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Webinar On Demand

Minority Bank Capital Management

In this webinar hosted by Vining Sparks' Marty Mosby, Senior Vice President, Director of Bank Advisory and Strategic Services, we tackle the best way to address minority bank capital management.
Free Webinar
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Publication

Postal Banking - A Flawed Proposal in Pursuit of a Worthy Goal - Part 2

Part two in a three part series, we argue that USPS simply does not possess the know-how to succeed at banking, that legislative mandates would undermine revenues, and that the agency would likely fail at the twin objectives of postal banking.
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Webinar On Demand

Capital and Liquidity Opportunities for MDI’s (MP4)

Marty Mosby and Tom Mecredy from ICBA Securities’ exclusively endorsed broker-dealer Vining Sparks analyze the MDI industry’s competitive advantages and collective challenges.
Free
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Webinar On Demand

Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly! (MP4)

Ratios, ratios, and more ratios! What do they really mean? Many financial professionals, including bankers, use financial ratios on a regular basis. But do they always use the same ratios and more importantly, do they always interpret the ratios in the same manner?
 

ICBA Members: $219
Non-Members: $319
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Digital

BSA/AML Video Training Series

Staff training is a core requirement of a satisfactory Bank Secrecy Act and Anti-Money Laundering (BSA/AML) compliance program. Examiners specifically look for BSA/AML training by job category when measuring the effectiveness of a bank's program. 

ICBA Member: $599
Nonmember: $799
BDP Participant: $499
*Plus sales tax where applicable

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Publication

Postal Banking - A Flawed Proposal in Pursuit of a Worthy Goal - Part 1

Part one in a three part series, this installment outlines how the pursuit of postal banking would harm the already stressed primary function of the United States Postal Service, mail delivery.
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Webinar On Demand

Banking High-Risk Customers: Considerations for Banking Digital Asset, Fintech, Payment and Other High-Risk Companies (MP4)

Businesses in high risk industries, including fintechs, digital asset custodians, cryptocurrency miners, payments companies, and other non-bank financial companies are increasingly seeking customized bank solutions and partnerships. Recorded October 20, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Three Forms of Succession Planning (MP4)

Recorded Sept. 29, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Recent Changes in Core and Brokered Deposits (MP4)

Recorded July 21, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Capital Concerns (MP4)

Recorded Nov. 17, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Hot Compliance Topics with a Back-To-The-Future Element (MP4)

Recorded Aug. 28, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

S to C Coporation Conversion (MP4)

Recorded Aug. 5, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Cryptocurrency Demystified Part 3: Regulations and Risks

The current state and future of cryptocurrency regulation and the three inherent risks of cryptocurrency for community banks. Recorded May 18, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Cryptocurrency Demystified Part 2: The Use Case for and Future of Cryptocurrency in Banking

Explore the use and business case for crypto, how crypto can help you acquire new customers and deepen your relationships plus an overview on the future of cryptocurrency. Recorded May 14, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Cryptocurrency Demystified Part 1: Cryptocurrency 101

Your cryptocurrency primer, get up-to-speed on crypto, the technology behind it, where it can be purchased and what it means for your bank. Recorded May 11, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Cryptocurrency Demystified Webinar Series Bundle

Recorded May 2021

ICBA Members: $390 each
Nonmembers: $690 each
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Compliance Updates 2021 (MP4)

Recorded May 19, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

2021 Crowe Compensation and Benefits Survey

Is your bank’s compensation and benefits staying competitive in a post-pandemic environment? Participating banks receive a significant discount on the published report. Deadline is June 4.

This year’s survey asks questions about

  • Salary trends and incentive payouts,
  • Employee turnover and staffing levels,
  • COVID-19 impacts,
  • Generations in banking, and
  • Directors’ compensation.

 

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Webinar On Demand

National Flood Insurance Program Risk Rating 2.0 – Changes and Impact to Policyholders

Community Bank Briefing: Industry news and highlights from inside the Capital Beltway and across the U.S.

David Maurstad, Senior Executive of the National Flood Insurance Program (NFIP), will describe the changes the NFIP has made to this rating system, known as Risk Rating 2.0, and how those changes will impact NFIP policyholders.

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Online Training

Workstation Security Essentials for Bank Employees

The damage and impact from a data breach is more than the loss of the confidential information, it can also affect the bank's reputation and customer confidence. Workstation security is about much more than simply locking your computer, it has become the frontline of defense in a cybersecurity world. This course will provide an explanation of why workstation security is important and best practices an employee can take to prevent information from getting into the wrong hands.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Working from Home Effectively

COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and around-the-clock news. This course outlines ideas for working from home effectively during this challenging time.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Understanding UDAAP

This course will discuss the Unfair Deceptive Abusive Acts or Practices (UDAAP) law and how to test your banks policies, procedures, and controls against possible liabilities for UDAAP violations.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Understanding Endorsements

This module will provide you with an overview of endorsements, tell you what makes an endorsement acceptable, and discuss problems you may encounter.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Unconscious Bias

Unconscious bias (or implicit bias) refers to unsupported social judgements or prejudice in favor or against a person or group of people. Since these happen without reasonable justification, they can prevent one’s judgment from being balanced. This course will explain unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Teller Basics

Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need to know their transactions are being processed by professionals who care about them and their money. This course will provide bank tellers with the information they need to effectively serve bank customers.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Telephone Consumer Protection Act

The Telephone Consumer Protection Act was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the telephone network for unsolicited advertising calls and faxes. The Act also created the Do Not Call list under the FCC (Federal Communication Commission).
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Security: An Orientation

An effective security program is an excellent tool for protecting the institution's work product, physical assets, intellectual assets, and personnel. This course will introduce key concepts in security and provide a basic understanding of the security function. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

SAFE Act Training for MLOs

The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential mortgage loan originators as well as the development of policies and procedures for complying with the Act. This course will provide mortgage loan originators with the information needed to ensure compliance with the SAFE Act.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Robbery Response Techniques

This course will provide you with information on handling robberies and related offenses.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulatory Accounting and Operational Auditing

Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial statements, asset/liability management, operational auditing, compliance auditing, and the CAMELS bank rating system.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation Z: Overview

Regulation Z requires creditors to disclose the terms and cost of consumer credit transactions along with a host of other things. This course will provide an overview of each of the subparts within the Truth in Lending Act. This course is intended for those working in the consumer lending arena, both real estate and non-real estate.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation Z: Open-End Credit (Real Estate)

Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires creditors to disclose the terms and cost of consumer credit transactions and includes rules meant to inform and protect consumers. There are specific requirements for open-end credit plans, whether they are real estate secured or not. This course focuses on the requirements and limitation extended to open-end consumer credit secured by real estate. This course is intended for lenders, loan operations staff, and compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation Z: Closed-end Credit (Real Estate)

Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires bank to disclose the terms and cost of consumer credit transactions and includes rules meant to inform and protect consumers. There are specific requirements for closed-end credit plans, whether they are real estate secured or not. This course focuses on the requirements extended to closed-end consumer credit that is secured by real estate, focusing mainly on the Integrated Disclosures (TRID). This course does not go in depth on how to complete the Integrated Disclosures. This course is intended for lenders, loan operations staff, and compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation P: Consumer Privacy – Overview

The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how an bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide an overview of Regulation P. This course is intended for new account personnel, including deposits and loans.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation P: Consumer Privacy – In Depth

The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide details of Regulation P. This course is intended for compliance and operations personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation O: Insider Lending - Overview

Regulation O governs extensions of credit made by a bank to an executive officer, director, or principal shareholder. It also applies to extensions of credit made by a bank to a political or campaign committee that benefits or is controlled by such a person. This course provides an overview of Regulation O. This course is intended for lending personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation E: Overview

The Electronic Fund Transfer Act of 1978, implemented by Regulation E, is a consumer protection act that establishes the rights, liabilities, protections, and responsibilities of consumers who engage in electronic fund transfers. This course will provide you with an overview of the various requirements of Regulation E including, disclosures, overdrafts, gift cards, prepaid accounts, and remittance transfers. This course is intended for all personnel within the bank who work with customers that have deposit accounts, access devices, and perform remittance transfers as well as those in the operations department.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation CC: Funds Availability Act -- Overview

Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited funds. Regulation CC also outlines the rules and regulations banks must follow pertaining to substitute checks. This course provides an overview of funds availability rules, required notices, returning of checks, and substitute checks. This course is intended for frontline staff and those who make decisions regarding holds and the paying of checks.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation CC: Funds Availability Act - In Depth

Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited funds. Regulation CC also outlines the rules and regulations banks must follow pertaining to check collection, check processing and substitute checks. This course provides an in-depth look at the regulation’s requirements. This course is intended for deposit operations and compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Regulation B: Equal Credit Opportunity Act - Overview

The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory lending practices. There is a wide variety of rules housed within Regulation B and in some form or fashion are there to provide transparency, equal access, and protections to the borrowers. This course will provide you with an overview of the prohibited bases under ECOA, types of lending discrimination, application information and evaluation, adverse action, and appraisal notifications.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Red Flags Identity Theft Prevention Programs

Every financial institution must develop and implement a written identity theft prevention program that is designed to detect, prevent, and mitigate identity theft in connection with the opening of an account. This course discusses the information you need to implement and maintain a fully compliance program at your bank. This course is intended for all personnel of the bank including, frontline, lenders, operations, and compliance.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Product Knowledge and Cross-Selling

As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services. You have to be able to answer questions. And, of course, you want to provide the best possible customer service. In this course, we will look at how knowledge of your bank’s products and services will help you meet customer needs and build strong customer relationships.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Physical Information Security

Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from specific crimes and unusual sources. This course will give you an overview of this important aspect of bank security. We will review the physical controls that protect information and give examples of physical threats you may not have considered.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Phishing and Ransomware

This course will provide you an overview of phishing and ransomware, describe how it affects banks, and discuss prevention strategies.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Payments 101: Part 2 - ACH & Wire Transfers

In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well. Wire transfers on the other hand, are a corporate product, but occasionally used by consumers. Either way, it is important that bank staff understand how both products work, who the participants are, and their responsibilities. This course will provide a general overview of ACH and wire systems, transactions, and rules.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Payments 101: Part 1 - Checks and Credit Cards

Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has. Cards have had a number of changes in their look and security functions, but also with some of the regulatory requirements. It is important bank staff understand the requirements of checks and cards. This course provides an overview of the features, processes and regulations regarding checks and debit and credit cards.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Negotiating Skills for the Professional

This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Managing a Remote Workforce

In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of managing a remote workforce and outlines strategies that managers can use to keep their teams engaged and productive.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Let’s Talk About Racism

On May 25, 2020 George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed nationwide protests demanding racial justice. Such an uprising hasn’t been seen in decades. It has thrust “racism” into the spotlight for the world to acknowledge and reckon with. How do we begin disrupting the racism that runs deep in this continent? We listen, we learn, and we act. This course begins the conversation about systemic racism that plagues our systems and institutions. Start a conversation yourself or share this course with a sibling, a friend, a co-worker, or your employer. Talk about how systemic racism is real and how we all need to be fighting to end it. This course will help you have educated conversations about racism and equip you with the information and actions to fight racial injustice.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Introduction to Lending Compliance

Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment of the Dodd Frank Consumer Protection Act of 2010. It is imperative that lenders, loan operation staff, management and board of directors are aware the compliance rules when accepting and originating applications for credit at their banks. This course will provide an overview of the laws and regulations that affect the lending side of the bank. This course is intended for a variety of job whom work in the lending area of the bank, including loan assistants, credit departments, lenders, loan operations, management, and board of directors.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Introduction to Consumer Lending

Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic growth. Typical purchases that are financed would include homes, cars, and recreational items. In this course we will discuss an overview of the different types of credit, the 5 C’s of credit, the loan process and consumer lending compliance.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Introduction to Compliance for Tellers

Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their actions are in compliance with banking rules and regulations. This course provides an overview of the laws and regulations that tellers should be familiar with.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

How to Respond to an Active Shooter

This course will advise employees and managers how to respond to an active shooter or other workplace violence situation; outline the components of an emergency action plan and appropriate training; and review the signs of potential workplace violence.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Harassment Prevention Training for Supervisors [US]

Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course is designed to inform managers and supervisors of their legal obligations and their critical role in ensuring a harassment-free workplace. We'll discuss the laws that govern discrimination, harassment and retaliation; define these behaviors; outline the obligations of employers and employees; and describe the role of the supervisor in preventing harassment and discrimination.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Harassment Prevention for Training Employees [US]

Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This training will give employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Gramm-Leach-Bliley Act Overview

Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances have also brought new challenges to protecting information privacy. The American public has shown strong concerns about the privacy of its personal information – buying habits, medical records, personal and financial information, to name just a few. With this in mind, this course presents the fundamentals on privacy regarding the use of personal information that is obtained from customers and consumers in the course of running a business and more specifically, within a financial institution.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Flood Disaster Protection Act

The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make the purchase of flood insurance mandatory when a designated loan is located or will be located in a Special Flood Hazard Area. This course will discuss the flood insurance requirements in detail to ensure compliance with the laws. It will also provide best practices for monitoring the banks real estate secured loans for flood compliance. This course is intended for all personnel involved in real estate secured lending, including lenders, loan assistants, loan operations, and compliance.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Flexible Work Arrangement and Your Organization

Many organization are beginning to recognize flexible work arrangement as a means to facilitate improved performance and create a productive work environment that is responsive to the professional and personal needs of their employees. This course will cover the recommended sections of a flexible work arrangements policy and provide a thorough understanding of how to develop and implement a flexible work arrangements polity that fits your organization.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Ethics for Bankers

A bank’s reputation for integrity is perhaps its most valuable asset and is determined by the conduct of its Directors, Officers and employees. Bank employees must strive to avoid situations that might cause a conflict of interest between the bank, its customers, its shareholders and themselves. This course will help you understand the importance of recognizing an ethical dilemma and then acting accordingly. It will also assist banks in making sound decisions based on the principles of business ethics. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Elder Financial Abuse

This course will show you the many ways financial abuse of elders occurs and what you can do to prevent it.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Diversity in the Workplace

This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor become familiar with the key concepts and understand the value of diversity in any organization.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Cyber & Information Security Overview for Senior Management & Directors

Building and operating an information security program at your organization can be challenging. Building and operating an information security program at your organization can be challenging. This course provides your Board of Directors, Senior Management, and Information Security Committee with the information to understand oversight responsibilities and make informed decisions to protect the bank and its customers.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Cyber & Information Security Overview for Employees

While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting customer information and the programs and systems that the bank has in place to help mitigate the risk of cyber threats. This course discusses the employee’s roles and responsibilities regarding information security and provides for information on security programs and best practices. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Common Frauds & Scams

Frauds and scams have been around since the beginning of banking. However, rapid technological advances have caused these frauds and scams to become more sophisticated and harder to detect. This course will discuss the most common frauds and scams that happen within financial institutions.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Check Cashing

Cashing a check is more complex than simply making sure the check is legitimate and handing over or depositing the money. Banks have different policies for checks written on accounts the bank holds than they do for checks written on accounts held by other banks. Banks also have different rules for cashing a check presented to you by a bank customer than they do for checks presented to you by a non-customer.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Business Continuity Management for Banks

Disaster recovery for banks was a plan written to help the bank recover in the event of a natural disaster. With continued interdependence on technology, these plans have become more comprehensive to encompass many different types of events that can disrupt normal bank operations.

This planning has evolved into what is now known as Business Continuity Management (BCM). BCM plans incorporate analysis of potential system downtimes, resources, and risks to provide sound strategies and detailed plans for recovery and resilience of normal bank operations in various types of “disaster” scenarios. This course outlines the steps to build a sound BCM plan according to regulatory guidance. This course is intended for management, directors, and security personnel, both physical and information.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Senior Management & Board of Directors

BSA/AML requirements grant senior management and the Board of Directors primary responsibility for ensuring that the bank has a comprehensive and effective BSA/AML compliance program and oversight framework that is reasonably designed to ensure compliance. This course is intended for senior management and board of directors.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Reporting & Recordkeeping

This module will provide you with the information you need to ensure your bank is in full compliance with the reporting and recordkeeping requirements of the Bank Secrecy Act. Topics include – CTR & SAR reporting, MIL requirements, Funds Transfer recordkeeping, OFAC compliance & Foreign Account requirements.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Red Flags

The Bank Secrecy Act requires financial institutions to assist U.S. government agencies in detecting and preventing financial crimes such as terrorist financing, tax evasion, identity theft, different types of fraud (such as wire fraud, loan fraud, elder fraud), structuring, account takeovers, human trafficking, funnel account activity, and more.

If a bank suspects any illegal activity happening within its bank, documentation must be maintained, and a Suspicious Activity Report may be filed. This course identifies red flags that can help bank employees recognize possible illegal activity. This course is intended for all bank personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Lenders & Loan Operations

The Bank Secrecy Act requires banks to assist in preventing crime by enacting sound policies regarding the reporting, recordkeeping, and monitoring of potentially criminal activity. This course is intended for those involved in all aspects of the loan process. This includes lenders and lending assistants and those working in loan operations and credit departments.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Information Sharing

The USA PATRIOT Act provides, through Sections 314(a) and 314(b), mechanisms under which banks share information with each other or law enforcement agencies in an effort to deter money laundering and terrorist activity. This course will provide you with an overview of the mandatory and voluntary information sharing provisions of the Bank Secrecy Act (BSA). This course is intended for BSA & compliance personnel.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Frontline & Deposit Operations

This course consists of five individual courses that cover a variety of topics that affect frontline and deposit operations staff regarding the Bank Secrecy Act. Each course is approximately 10 – 20 minutes in length. The courses include topics on Currency Transaction Reports, Customer Identification Programs, Customer Due Diligence and Beneficial Ownership Rules, Suspicious Activity Reports, Recordkeeping, OFAC and Information Sharing.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: Customer Due Diligence and Beneficial Ownership

Customer Due Diligence is the fifth pillar of a compliance Bank Secrecy Act and Anti-Money Laundering Program. In this course you will learn about the Customer Due Diligence rules including the following requirements and how to comply with them.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act: BSA & Compliance Officers

Bank Secrecy Officers must be well versed in the Bank Secrecy Act in order to implement a BSA/AML compliance program. This course provides Bank Secrecy Officers and other BSA/compliance personnel with the training they need to effectively create and manage their bank’s program.
ICBA Member - $79.00
Non-Member - $299.00
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Online Training

Bank Secrecy Act - OFAC Compliance

The Office of Foreign Assets Control (OFAC) administers and enforces economic and trade sanctions. Banks must be fully aware of their responsibilities according to OFAC. This course outlines the purpose of OFAC, OFAC compliance program requirements, and blocking transactions.
ICBA Member - $79.00
Non-Member - $299.00
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Online Training

Auditing Liabilities & Other Activities

The purpose of this course is to introduce you to the principles of internal auditing for liabilities. After completing this course, you will understand the overall objectives for auditing liabilities, which will enable you to design and implement better audit programs and procedures when auditing liabilities.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Auditing Assets

The purpose of this course is to introduce you to the principles of internal auditing for assets. During this course, you will review the specific qualities of an account that an auditor attempts to test. After completing this course, you will understand the overall objectives for auditing assets.
ICBA Member - $179.00
Non-Member - $299.00
Learn More
Online Training

Auditing: The Basics

This module is designed to introduce you to internal auditing and provide tools and step-by-step procedures to establish and maintain an effective internal audit function within your bank.
ICBA Member - $179.00
Non-Member - $299.00
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Online Training

Appraisal Standards

This module will provide compliance officers with a complete guide to the appraisal standards they need to ensure are in place at their banks. Sections include: administration of appraisals, transactions requiring appraisals, appraiser requirements, and more.
ICBA Member - $179.00
Non-Member - $299.00
Learn More
Webinar On Demand

Emergency Capital Investment Q&A Webinar (MP4)

The US Treasury recently created the Emergency Capital Investment Program to encourage low- and moderate-income community financial institutions to augment their efforts to support small businesses and consumers in their communities.

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

IT Security Compliance and Governance (MP4)

Recorded April 22, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

BSA Updates 2021 (MP4)

Recorded March 24, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

Payment Card Industry Compliance (MP4)

Recorded March 25, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

Succession Planning for Community Banks (MP4)

ICBA Members: $219
Non-Members: $319

Learn More
Webinar On Demand

M and A Transactions (MP4)

Recorded  June 22, 2021

ICBA Members: $219
Non-Members: $319

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Webinar On Demand

Stress Testing, Credit Administration and Capital (MP4)

ICBA Members: $219
Non-Members: $319

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Webinar On Demand

Corporate Governance (MP4)

In light of the ongoing COVID-19 pandemic, sound corporate governance practices are now more important than ever. Bank regulators and shareholders expect boards of directors of financial institutions to continue actively overseeing and monitoring the business.

ICBA Members: $219
Non-Members: $319

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Webinar On Demand

Cannabis and Hemp Banking 2021 (MP4)

Recorded May 11, 2021
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

BaaS, Online Lending & Digital Banking (MP4)

Recorded April 23, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

CRA: Where Are We Now?

In this presentation we will discuss how the OCC’s final CRA rule compares with the initial OCC/FDIC CRA proposal, what OCC banks should be doing now to prepare for their next CRA examination, and what future CRA reform may look like for the rest of the industry.

 

ICBA Members: $219
Non-Members: $319

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Webinar On Demand

Biden Tax Proposals and What Does That Mean for Bankers? (MP4)

Recorded February 23, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

Employment Law Outlook Under the Biden Administration - 2021 Readiness Kit (MP4)

Recorded February 25, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Overview of Reg O (MP4)

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Community Bank Expense Practices 2021 (MP4)

Recorded April 13, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

The Role of Community Bank Directors in Compliance (MP4)

 

ICBA Members: $219
Non-Members: $319
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Publication

Compliance Quick Reference Guide

This compliance acronym reference guide will allow you to quickly parse out the abbreviations that can at times become confusing.

 

Free for Bank Director Program Members
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Webinar On Demand

Consumer Compliance - What to Expect in 2021 (MP4)

Recorded February 10, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

ICBA Community Bank Briefing #3: 2021 Updates & Agency Actions (MP4)

ICBA experts will share updates from Washington, D.C. and discuss agency actions. The ICBA team will address the measures it continues to push for in Congress as well as other advocacy highlights.

ICBA Community Banks: Complimentary
Learn More
Webinar On Demand

ICBA Community Bank Briefing: July 2021 (MP4)

Recorded: July 28, 2021

ICBA Community Banks: Complimentary
Learn More
Webinar On Demand

What’s in store for AML and Sanctions in 2021 (MP4)

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

How-To Guide for New Community Bank Directors (MP4)

Recorded February 28, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

Basics of Banking: An Overview 2021 (MP4)

Recorded January 06, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

ICBA Community Bank Briefing: January 2021 (MP4)

Recorded: January 8, 2021

ICBA Community Banks: Complimentary
Learn More
Webinar On Demand

Bank Receipt of Payroll Retention Tax Credits (MP4)

Recorded January 14, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

ICBA Community Bank Briefing #17: End-of-the-Year ICBA Update from Capitol Hill

ICBA experts will share an end-of-the-year update from Washington, D.C. and discuss agency actions. The ICBA team will address the measures it continues to push for in Congress as well as other advocacy highlights.
FREE
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Webinar On Demand

Credit Boot Camp Webinar Series

Recorded 2020

ICBA Members: $849
Nonmembers: $1349
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

ICBA Community Bank Briefing #15: Post-Election & Regulatory Update - MP4

ICBA experts share a post-election update from Washington, D.C. and discuss agency actions. The ICBA team address the measures it continues to push for in Congress as well as other advocacy highlights.
FREE
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Digital

Bank Director Video Series

The Bank Director Video Series features 7 different presentations that vary from 14-20 minutes in length. These can be used during board meetings, for annual training, new director training or topic refreshers.

ICBA Member: $599
Nonmember: $799

Bank Director Program: $499

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Webinar On Demand

IRA & HSA Legislative Update 2020

IRAs, HSAs, and other tax favored accounts are constantly evolving—don't be left behind. Join our industry experts as they bring you up to date on recent proposed legislation, regulatory guidance that will affect your organization, and share important updates regarding the SECURE Act. 
ICBA Members: $219
Non-Members: $319
Learn More
Online Training

Online Training Plans - CBU

Community Banker University offers a variety of online training options with courses that build knowledge and a strong foundation within key areas of the banking industry and professional development.

Prices vary by plan, check the plan comparison chart for more information!
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Publication

Bank Director Glossary - Hard Copy

Staying current with today’s ever-changing financial services parlance can be difficult. Luckily, the Bank Director Glossary includes more than 200 pages of customary terms used by regulators, executive officers, industry consultants and attorneys. This edition includes the latest financial regulations and industry terminology every director needs to understand.

ICBA Member: $99
Nonmember: $149

Bank Director Program: $79

Learn More
Certification

Compliance Certification (CCBCO)

 

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Certification

BSA/AML Certification (CBAP)

 

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Certification

Consumer Lending Certification (CCBCL)

 

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Certification

Commercial Lending Certification (CCLO)

 

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Certification

Credit Analyst Certification (CCBCA)

 

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Certification

Information Technology Certification (CCBTO)

 

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Certification

Bank Security Certification (CCBSO)

 

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Certification

Risk Management Certification (CCBRS)

 

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Certification

Audit Certification (CCBIA)

 

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Online Training

Universal Banker Certificate - Individual

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing.

This certificate program may also be purchased for bank-wide use. 

$499 / ICBA Members

$1,299 / Non-Members

Learn More
Online Training

Universal Banker Certificate - Bank-Wide

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing.

This certificate program may also be purchased on an individual level.

$999 / ICBA Members

$1,999 / Non-Members

$549 / Annual renewal for ICBA Members

Learn More
Online Training

Teller Specialist Certificate - Individual

The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate programs consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function.

This certificate program may also be purchased for bank-wide use.

$199 / ICBA Members

$399 / Non-Members

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Online Training

Teller Specialist Certificate - Bank-Wide

The NEW ICBA Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment.

ICBA Members:$449
Non-Members: $899
Annual renewal for ICBA Member: $249
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Online Training

Principles of Banking Certificate - Individual

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This certificate program may also be purchased for bank-wide use.

$499 / ICBA Members

$999 / Non-Members

Learn More
Online Training

Principles of Banking Certificate - Bank-Wide

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This certificate program may also be purchased on an individual level.

 

$999 / ICBA Members

$1,999 / Non-Members

$699 / Annual renewal for ICBA Members

Learn More
Online Training

HR Generalist Certificate - California

HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, e-learning certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective with an emphasis on California State law.

$499 / ICBA Members

$899 / Non-Members

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Online Training

HR Generalist Certificate

HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, e-learning certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective.

$499 / ICBA Members

$899 / Non-Members

Learn More
Online Training

Compliance Certificate Program

The courses in the Community Banker Compliance Certificate Program are designed to give community bankers the knowledge and skills they need to become experts in regulatory compliance. The certificate program consists of four critical learning areas.

$499 / ICBA Members

$1,499 / Non-Members

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Online Training

Audit Certificate Program

The Audit Certificate Program equips internal auditors with the knowledge and tools needed to successfully conduct and perform the internal audit function in their bank. This certificate program consists of five critical learning areas.

$999 / ICBA Members

$2,499 / Non-Members

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Webinar On Demand

Mergers and Acquisitions Bundle (MP4)

Access all four parts of the exciting, engaging and informative Mergers & Acquisitions Webinar Workshop at a price that makes it an easy choice for bankers looking to save.

$657 Member
$957 Nonmember
$477 BDP Member

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Webinar On Demand

Mergers and Acquisitions: Part 4 (MP4)

COVID-19 has significantly impacted every aspect of American life. This includes community bank mergers and acquisitions. The community bank M&A environment is different today than it was “pre-COVID-19.”
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Acquisitions: Part 3 (MP4)

The past five years have been a time of significant consolidation in the community banking industry. In the coming years, we will likely see a continued focus on merger activity among community banks.

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Acquisitions: Part 2 (MP4)

The global pandemic has introduced an appreciable amount of uncertainty into the current operating environment. There are many unknowns related to the length and depth of the effects of this Black Swan event.
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Acquisitions: Part 1 (MP4)

Many community banks’ strategic plans incorporate specific action items related to potential merger and acquisition transactions. However, what almost certainly no community bank strategic plan envisioned or accounted for was a global pandemic. COVID-19 has significantly altered the strategic plans for virtually every community bank.

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

ICBA Community Bank Briefing #14: SBA PPP Loan Forgiveness & Other Regulatory Updates

ICBA experts share an advocacy update from Washington, D.C. and discuss legislative developments, the SBA Paycheck Protection Program loan forgiveness procedures, and more. The ICBA team addresses the measures it continues to push for as Congress debates CARES 2.0, as well as other advocacy highlights.
FREE
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Webinar On Demand

The strategic opportunities in CDFIs – how your bank can leverage a special federal designation: HOW to BECOME a CDFI

Recorded: October 15, 2020

Length: 45 Minutes

 

Free
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Webinar On Demand

The strategic opportunities in CDFIs – how your bank can leverage a special federal designation: BENEFITS of BECOMING a CDFI

Recorded: September 3, 2020

Length: 45 Minutes

 

Free
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Webinar On Demand

The strategic opportunities in CDFIs – how your bank can leverage a special federal designation: BASICS of CDFIs

Recorded: August 13, 2020

Length: 45 Minutes

Free
Learn More
Webinar On Demand

Psychology of Robbery (MP4)

Take a look inside the head of a bank robber. Learn what the motivating factors are and why they do what they do. When a potential robber walks through the front door, the actions or inactions of the financial institution’s staff can have a definite impact on what happens next.

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Workplace Violence/Active Shooter Precautions

The stark reality is that active shooter incidents have become a regular occurrence, not an anomaly. Many times, the response we hear is that warning signs were present but no one recognized them ahead of time. What are the warning signs of workplace violence?
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Employee Retention Tax Credit : What Banks Need to Know About the July 31st Deadline

As part of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), some employers (including community banks) may be eligible for a refundable payroll tax credit of up to $5,000 per employee if certain criteria is met.

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Return to Work Session 3: Fraud and Security Considerations

Is it a Criminal or Your Customer?
Reopening your bank has brought problems no one could have foreseen. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Return to Work Session 2: HR Considerations

Join Jackson Lewis attorney Janet Olawsky for updated guidance regarding COVID-19 considerations and what you need to be doing to protect your employees and keep your operations running smoothly.
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Return to Work Session 1: Reimagining the Workforce

  • Guidance on how to lead your on-site and remote workforce
  • Hiring in the midst of disruption
  • What you need to know about employee tax credits, such as the Work Opportunity Tax Credit (WOTC) 

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

ICBA Community Bank Briefing #13: A Regulatory Update Plus PPP Loan Review & Forgiveness

ICBA experts will share a regulatory update from Washington, D.C. and spend time on the loan forgiveness and loan review elements of the SBA Paycheck Protection Program. The ICBA team will address the action it continues to take to push for more details and information for community banks.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #12: A Regulatory Update Plus PPP Loan Review & Forgiveness

ICBA experts will share a regulatory update from Washington, D.C. and spend time on the loan forgiveness and loan review elements of the SBA Paycheck Protection Program. The ICBA team will address the action it continues to take to push for more details and information for community banks.
FREE
Learn More
Webinar On Demand

Pandemic Fraud: What is Ahead?

The spread of COVID-19 has launched a million frauds by criminals. The pandemic has created a climate of fear in the country. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

CRA for National Banks - The Modern New World

Recorded: June 9, 2020

Free
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Webinar On Demand

SBA PPP Loan Forgiveness: A Deeper Dive into the Accounting and Technical Aspects

It seems like a lifetime has happened since the launch of SBA’s PPP and community bankers have been working feverishly to ensure that every element of the PPP is covered. This webinar will focus on the latest stage in the SBA PPP lifecycle - the loan forgiveness component.

 Free
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Webinar On Demand

Paycheck Protection Program -- Where Are We Now?

The SBA PPP has continued to evolve- 11 interim final rules and continuing iterations of frequently asked questions. The SBA rules concerning forgiveness may be perhaps the area of most significant concerns for bankers and borrowers alike. 
Free
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Webinar On Demand

ICBA Community Bank Briefing #11: PPP Loan Review & Forgiveness

ICBA experts will focus on the loan forgiveness and loan review elements of the SBA Paycheck Protection Program. The session will begin with a brief summary of the interim final rules published by the SBA late last week.
FREE
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ICBA Community Bank Briefing #10: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date, and the remarkable response of community banks across the country. ICBA experts will focus on the recently-issued SBA PPP Loan Forgiveness Application and instructions.
FREE
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ICBA Community Bank Briefing #9: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date, and the remarkable response of community banks across the country. ICBA experts will update community bankers on this week’s second round of PPP funding as well as any new guidance from SBA/Treasury.
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Coronavirus in the Workplace - Part 3

By now, we all know that the Coronavirus pandemic has not only changed the way we live, but also the way we work. As various states contemplate lifting stay-at-home orders, banks across the country are encouraged to start thinking about and planning for a return to operations under a “new normal.” 


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ICBA Community Bank Briefing #8: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date, and the remarkable response of community banks across the country. ICBA experts will highlight the latest lawmaker action to secure a second round of PPP funding as well as any new guidance from SBA/Treasury. 
FREE
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Coronavirus Crisis: Incident Response & Cybersecurity Considerations for Community Banks (MP4)

 
FREE
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COVID-19 Considerations for the Community Bank CFO

Join banking leaders from BKD CPAs & Advisors as they discuss issues affecting banks surrounding the COVID-19 Pandemic from a CFO’s perspective, as well as opportunities and obstacles that have arisen for banks as it relates to both accounting and tax matters.
FREE
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ICBA Community Bank Briefing #7: SBA PPP Experiences and Lessons Learned

The SBA Paycheck Protection Program has been making news air waves and countless headlines since its launch. In the few short weeks since the loan program launch, community bankers have been working around the clock to support their small business customers and communities. Coined “PPP,” community bankers on the frontlines of the program have had a gamut of experiences with the loan program.
FREE
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ICBA Community Bank Briefing #6: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date – including Q&A on the SBA “Paycheck Protection Program” - and the remarkable response of community banks across the country.
FREE
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The Great Pause of 2020 - What COVID-19 Means for Community Banks

History may reflect the current environment as “The Great Pause of 2020”. However, for many of us, the hope that this is only a pause does not remove the concern that currently we do not know how long the pause will last.
Free
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ICBA Community Bank Briefing #5: COVID-19 Regulatory Update & Q&A

The briefing will address the COVID-19 outbreak, federal banking agency action to date – including Q&A on the SBA “Paycheck Protection Program” - and the impact to community banks across the country.

FREE
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ICBA Community Bank Briefing #4: COVID-19 Regulatory Update

Community Bank Briefing: Industry news and highlights from inside the Capital Beltway and across the U.S.

The briefing will address the COVID-19 outbreak, federal banking agency action to date – including the new SBA “Paycheck Protection Program” - and the impact to community banks across the country.


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Coronavirus in the Workplace - Part 2

The Coronavirus pandemic is not only changing the way we live, it is rapidly changing the way we work. This hour-long session builds upon the webinar presented on March 25th by ICBA, “Coronavirus in the Workplace.” 

FREE
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ICBA Community Bank Briefing #3: COVID-19 Update with Special Guest OCC

This third briefing will focus on the country’s national banking system and how the OCC is addressing the COVID-19 impact to the U.S. financial system. Discussion will include how the OCC is currently operating, the interagency process, national bank examinations, and bank supervision issues.
FREE
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ICBA Community Bank Briefing #2: COVID-19 Pandemic Update

Recorded: March 27, 2020

Length: 60 Minutes

Presenter: Rebeca Romero Rainey, ICBA

FREE
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COVID – 19: The Insurance Implications For Banks and Their Customers

Businesses around the country are either closing or incurring substantial reductions of business activity due to the COVID – 19 virus.  This presentation will focus on the possible ways insurance may help with the recovery from such business losses. 
FREE
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Coronavirus in the Workplace - Part 1

The Coronavirus pandemic is not only changing the way we live, it is rapidly changing the way we work. This hour-long session will provide current, up-to-date information on how to legally manage your workforce while maintaining the health and safety of your workforce, how to avoid legal pitfalls associated with work-from-home arrangements and other common responses to the pandemic, and prepare for what is likely to come. 

FREE
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Publication

IRA - IRA Fact Book

Refer to the IRA Fact Book when you need concise answers to some of the more common questions and topics you and your colleagues field from clients on a day-to-day basis. Organized in a user-friendly, question-and-answer format, this is one book you won’t want to do without.

ICBA Member: $45
Nonmember: $50
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Publication

IRA - IRA Compliance Manual

This manual gives clear explanations on document, withholding, and reporting requirements and addresses legal IRA issues. It also includes sample IRS forms on how to report most IRA transactions. Plus, the charts, checklists, and log sheets will help get your IRA program organized.
ICBA Member: $95
Nonmember: $100
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Publication

IRA - IRA Fundamentals Training Organizer

Train like the experts with the IRA Training Organizer™. This toolkit includes everything you need to deliver customized, basic IRA training. You’ll get instructions, training tips, activities, tests, a PowerPoint® presentation, and more. Includes (1) Trainer Guide, (1) Trainer CD, (1) Presentation Notes, and (1) Student Guide. Additional Student Guides may be purchased separately. 

ICBA Member: $250
Nonmember: $300
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Publication

IRA - IRA Fundamentals Training Organizer - STUDENT GUIDE

Updated annually, the Student Guide contains all the basic information from the Trainer Guide with space for notes. Student Guides may be purchased in conjunction with or any time after purchasing a complete IRA Fundamentals Training Organizer™.

ICBA Member: $25
Nonmember: $30
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Webinar On Demand

Why Fight Rather Than Settle: The Scarlet Letter of Enforcement Actions

Bank insiders (directors, officers and principal shareholders) oftentimes must complete biographical and financial reports, whether in banking or in their private affairs.  Such reports typically request information about any enforcement actions in any other context. 
ICBA Members: $219
Nonmembers: $319
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Webinar On Demand

ICBA Community Bank Briefing #1 - COVID-19 Pandemic

Don't miss the inaugural ICBA Community Bank Briefing for industry news and highlights from inside the Capital Beltway and across the U.S.
FREE
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Webinar On Demand

HSA Fundamentals 2020 - MP4

Recorded: October 20, 2020

Length: 60 Minutes

Presenter: Ascensus

1 CPE Credit
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Top 10 HSA Issues 2020

Recorded: November 17, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

FCRA Trends Impacting Furnishers' Compliance Obligations (MP4)

Complaints related to credit and consumer reporting topped the list of recent complaints received by the CFPB, with a significant percentage also mentioning coronavirus keywords.  Adding to these complaints, the CARES Act and recent guidance issued by the federal banking regulators have called for banks and lenders to change their credit reporting practices when working with borrowers who receive payment accommodations in response to the COVID-19 pandemic.
ICBA Members: $219
Non-Members: $319
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Marijuana Banking Compliance 2020 (MP4)

Recorded: October 15, 2020

Length: 60 Minutes

Presenter: Kristen Ritter, TIB Bequeaith


ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Strategies of Remaining Independent in a Consolidating Environment (MP4)

This webinar will explore ten fundamental strategies for remaining an independent community bank in a consolidating environment. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

IRA Distributions 2020 (MP4)

Recorded: September 22, 2020

Length: 60 Minutes

Presenter: Ascensus


ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Insurance for Community Bankers (MP4)

Recorded: September 17, 2020

Length: 60 Minutes

Presenter: Doc Bodine, Gerrish Smith Tuck


ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Opening and Maintaining IRAs (MP4)

Recorded: August 25, 2020

Length: 60 Minutes

Presenter: Ascensus

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Organizational Structures to Enhance Shareholder Value (MP4)

One of the key obligations of the Board and management of a community bank is to enhance shareholder value. However, how do we accomplish that without buying or selling? Often the answer is in how we structure our organization.
 
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Building and Maintaining a Compliant IRA Program 2020 (MP4)

Recorded July 21, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Compensation Practices for Community Banks 2020 (MP4)

Recorded June 23, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Everything Roth 2020 (MP4)

Recorded: June 11, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Buy, Sell or Hold: Key Issues of the Community Bank M&A Market 2020 (MP4)

Recorded May 13, 2020

 

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Top 10 IRA Issues 2020 (MP4)

This course will cover the hottest IRA topics we get questions about on Ascensus’ consulting lines. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Community Bank Capital Raising Simplified 2020 (MP4)

Recorded May 6, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Compliance Update 2020 (MP4)

Recorded April 30, 2020

 

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Succession Planning for a Successful Future (MP4)

Recorded: April 16, 2020

Length: 60 Minutes

Presenter: Doc Bodine, Gerrish Smith Tuck

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

IRA Contributions 2020 (MP4)

Recorded: May 5, 2020

Length: 60 Minutes

Presenter: Ascensus


ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Community Bank Capital Raising in Light of COVID-19 (MP4)

Recorded August 11, 2020 
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

IRA Fundamentals 2020 (MP4)

Recorded: March 4, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Strategic Planning for Community Banks (You are Not Bank of America) (MP4)

For community banks, strategic planning should be done differently than if you are Bank of America. Your time and efforts put into strategic planning need to produce practical results, not esoteric, touchy-feely statements of your mission, vision, value proposition, or some other esoteric commentary. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Regulation W - An Overview (MP4)

Regulatory compliance remains a key focus of bank regulatory agencies, and thus remains an issue of importance for all community banks. This webinar will provide a thorough overview of Reg. W’s requirements to prepare your community bank to manage all relationships and interactions with affiliates in a manner that will meet with regulatory approval. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

IRA & HSA Legislative Update 2020 (MP4)

IRAs, HSAs, and other tax favored accounts are constantly evolving—don't be left behind. Join our industry experts as they bring you up to date on recent proposed legislation, regulatory guidance that will affect your organization, and share important updates regarding the SECURE Act. 

 

 

ICBA Members: $219
Non-Members: $319
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Community Bank Year End Litigation Review 2020 (MP4)

Recorded December 10, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Cutting Edge Compliance Issues and Developments (MP4)

In this webinar, we will focus on compliance issues that have emerged over the course of the pandemic and challenges that are likely to emerge in a post-COVID world. Learn how to identify top risks for your bank, correct regulatory weaknesses, and reduce the potential for compliance failures as regulators increasingly raise the bar in setting compliance standards and expectations through and beyond the crisis. 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Commercial Real Estate Loan Documentation 2020 (MP4)

Recorded September 10, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Brokered Deposits/Core Funding 2020 (MP4)

Recorded August 5, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Real Time Payments (MP4)

In this webinar, we will discuss why banks should consider adopting RTP, how banks can leverage RTP to boost consumer satisfaction, what impact RTP will have on current payment methods, and where faster payments are headed in the next five years, including a discussion of "FedNow", the Federal Reserve Banks' new interbank 24x7x365 real-time gross settlement service with integrated clearing functionality. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Mergers & Acquisitions Process (MP4)

This presentation will discuss how buyers and sellers should each prepare for a potential merger transaction, as well as walk through the typical process for an M&A transaction. In addition, this presentation will discuss recent trends in M&A, including pricing trends, as well as potential funding alternatives.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Strategic Plans, Capital Plans & Risk Appetites - How They Fit Together (MP4)

Perhaps the three most important documents for a bank are (i) the strategic plan, (ii) the capital plan, and (iii) a set of risk appetites. Join Peter Weinstock and Carl Goss to discuss the scope and content of these three documents, processes for keeping these documents current, how the documents reinforce one another to promote the bank’s success, and regulatory expectations for each.
 
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Cannabis Banking 2020 (MP4)

Recorded July 15, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Corporate Governance in the Time of COVID-19 (MP4)

In light of the ongoing COVID-19 pandemic, sound corporate governance practices are now more important than ever. Bank regulators and shareholders expect boards of directors of financial institutions to continue actively overseeing and monitoring the business. 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Vendor Risk Management (MP4)

Developing a risk management program that addresses vendor risk is essential for every bank, particularly given technological developments. This presentation will navigate regulatory hot button areas as identified in recent examinations and provide suggestions on identifying potential risks before the regulators do.   
 
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Preparing the Bank for the Economic Downturn (MP4)

People, rules, and tools – these are three key areas critical to every bank’s success; however, they become even more important if the economy takes a dip.  In a conversation-style session, the presenters will reflect on the capital, liquidity, accounting, credit, innovation, technology, people, and examination considerations that every bank must keep top-of-mind regardless of whether economic headwinds occur in the short- or long-term. 
 Free
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Webinar On Demand

How to be a Fintech Platform Bank (MP4)

Over the past several years, community banks have incorporated FinTech relationships into their strategic plan. The goals of FinTech relationships are varied but include fee-income generation, new business lines and customer attraction and retention. Community banks are well-positioned to blend the strengths of their operations with FinTech innovations. This will be a  “How To” FinTech guide about how community banks have partnered, built or acquired their FinTech platforms, and how those platforms have expanded from lending into deposit generation.  
ICBA Members: $219
Non-Members: $319
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Publication

HSA - Health Savings Account Training Organizer - STUDENT GUIDE

Updated annually, the Student Guide contains all the basic information from the Trainer Guide with space for notes. Student Guides may be purchased in conjunction with or any time after purchasing a complete HSA Training Organizer™.

ICBA Member: $25
Nonmember: $30
Learn More
Publication

HSA - Health Savings Account Training Organizer

Train like the experts with the HSA Training Organizer™. This toolkit includes everything you need to deliver customized, basic HSA training. You’ll get instructions, training tips, activities, tests, a PowerPoint® presentation, and more. Includes (1) Trainer Guide, (1) Trainer CD, (1) Presentation Notes, and (1) Student Guide. Additional Student Guides may be purchased separately. 

ICBA Member: $250
Nonmember: $300
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Publication

HSA - Health Savings Account Compliance & Operations Manual

When you need specific information about HSAs, the Health Savings Account Compliance & Operations manual has it. This manual gives clear explanations on HSA eligibility, document, contribution, distribution, and reporting requirements. Use it to stay in compliance and avoid potential penalties and HSA disqualification.

ICBA Member: $95
Nonmember: $100
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Publication

HSA - Desktop Guide to Health Savings Accounts

The basics of HSAs are covered in an easy-to-read, question-and-answer format. As HSA rules continue to evolve and changes occur each year, reach for this handy booklet to give your customers the right information every time.

ICBA Member: $25
Nonmember: $30
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Publication

Boardroom Strategies For Financial Institutions

Boardroom Strategies for Financial Institutions focuses on the relationships among board members and how to be effective inside the boardroom. It is a must have for new and experienced board members. This book is a companion book to The Ultimate Guide for Bank Directors, Revised Edition.

ICBA Member: $19.95
Nonmember: $39.95

Bank Director Program: $15.95

 

 

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Webinar On Demand

Advanced Tax Return Analysis 2020 (MP4)

Recorded December 8, 2020
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Advanced Financial Statement and Cash Flow Analysis 2020 (MP4)

Recorded November 23, 2020
 
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Strategic Planning for Financial Institutions - It's All About Your Strategy (MP4)

Your institution is unique so your Strategic Plan should be unique as well. Too often, executives and directors will construct a strategic plan from old plans, strategies found online, or just brainstorming based on emotion or intuition. Financial Institutions, however, have become much faster-paced organizations than they were 10 years ago—or even a few months ago! Community Banks are impacted by many more forces, regulations, competitors, and now the Pandemic. There are more challenges than ever before but there are new opportunities as well. These drivers highlight the need for every institution to have a living, breathing strategic plan to thrive and grow. It’s all about your strategy!
 
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Strategies for Succession Planning and Talent Management (MP4)

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Business Law Basics and Lender Liability 2021 (MP4)

Recorded May 27, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Introduction to Commercial Lending 2021 (MP4)

This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline! This session will begin with a brief overview of “conventional” commercial lending versus SBA lending. Additionally, the concept of “credit scoring” will be explored. The webinar will also cover underwriting a commercial loan including a review of “financial statement analysis” (with emphasis on various cash flow analyses). Additionally, a standard loan “write-up” or written presentation format will be displayed. The webinar will also cover negotiating a commercial loan, sources of commercial financing, and a brief review of various legal aspects of commercial lending.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Negotiation Competence for Leaders in the Workplace (MP4)

Leadership skills are critical to lead your own career; to lead others to greatness and to leave what’s “comfortable and safe” to move to new territory and adventure for yourself to flourish.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Introduction to Consumer Lending 2021 (MP4)

This webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - capacity, capital, collateral, conditions, and character.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Internal Fraud Warning Signs (MP4)

Spotting the signs of an internal embezzlement can sometimes be overlooked. After the theft has been discovered, it is not unusual for someone to state that they suspected something was wrong, but didn’t report it because while they recognized unusual actions, they didn't fully understand their implications. In this webinar, learn what indicators you should be looking for to determine if there is a problem. Every financial institution has times where they can inadvertently provide opportunity for the potential fraudster. You may not even realize that you or other management could be enabling internal fraud. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Conducting a Physical Risk Assessment: The Basics (MP4)

Recorded July 9, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Contribution Margin - Why it is more important than income? (MP4)

Recorded July 16, 2019

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

ESOPs, ESOPs, and More ESOPs (MP4)

The purpose of this webinar is to set describe why financial institutions sponsor ESOPs and to discuss the various design alternatives to consider once an ESOP is fully matured.  With respect to this latter point, we will discuss: (i) using the ESOP to create an internal liquid market for the trading of shares, (ii) ideas to help reduce the repurchase liability from a dollar perspective, and (iii) how to breathe fresh life (shares) into the ESOP in order  to avoid a “have and have not” situation. 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Top 10 Employee Handbook Mistakes (MP4)

This fast-paced presentation will assist banks of all sizes ensure that its employee handbook complies with all legal requirements relating to discrimination, harassment, paid time off, bonuses, commissions, expense reimbursements, federal and state contracting requirements and other applicable laws. The presenter will identify common handbook pitfalls and provide suggestions on how to make changes to avoid
liability down the road. Attendees will also receive a checklist to assist in reviewing their handbooks. 

 

ICBA Member: $219
Non-Member: $319
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Webinar On Demand

Creating and Managing Liquidity for Stockholders (MP4)

For many community banks, there is a total lack of liquidity in the ownership of shares. As a result, many stockholders who desire to sell their shares are unable to do so. Likewise, many boards and management fail to recognize the importance of finding ways to create liquidity through appropriately designed stock repurchase programs or other mechanisms. This session focuses on stockholder liquidity needs and how bank boards and management can address and resolve them.

ICBA Member: $219
Non-Member: $319
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Webinar On Demand

Community Bank Director's Guide to Compliance (MP4)

Recorded May 21, 2019

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Subscription

Audit Working Papers

With the Audit Working Papers you can establish strong audit procedures to help support your bank's internal control environment and mitigate institution risk. Ensure a complete and comprehensive cross-departmental audit scope with this customizable resource that can be scaled to fit the size, complexity, and risk profile of your bank.

Initial Price:
ICBA Member: $599
Nonmember: $799

Annual Digital Renewal:
ICBA member: $299
Nonmember: $399

Learn More
Webinar On Demand

Financial Forensics Series Webinar #5 – Effective Audit Strategies (MP4)

Attend our Audit Strategies for a Community Bank Leader to hear firsthand from industry professionals as they reveal how you can leverage audit strategies to catapult your community bank into greater success. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #4 – 10 Keys to Successful Regulatory Compliance (MP4)

Compliance management in today’s regulatory battlefield can be the difference between moderate improvement and winning success at a community bank. Every community bank leader, regardless of primary responsibilities, must be keenly aware of these ten keys to effective compliance management.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #3 – How Banks Make Money (MP4)

This session has been presented at ICBA’s Lead FWD conference in the past and has been very well received. Too often, we get engrossed in our day-to-day responsibilities, forgetting to take a step back and look at the big picture.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #2 – New World of Cyber (MP4)

The demand for a focused and smart understanding of cyber risks is mission-critical for community bank leaders today. In this rapidly-changing cyber environment, leaders must be able to effectively manage a bank’s cyber strategy while providing for uninterrupted products and service to customers.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #1 – Vendor Management (MP4)

As community banks look to outsource more and more services, the importance of proper vendor management continues to be top of mind for community bankers. This session will peel back the layers of an impactful community bank vendor management program, providing community bankers with useful tips for developing and enhancing your current program.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Community Bank Financial Forensics Series (5) (MP4)

 

ICBA Members: $329
Nonmembers: $829
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Leadership Webinar Series 2: Community Bank Leadership & Professional Development

In this 4-part webinar series experts share their fearless thoughts and observations to offer you valuable insights into taking your leadership skills to peak level.
ICBA Members: $329
Non-Members: $829
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Webinar On Demand

Leadership Webinar Series 1- Community Bank Financial Forensics

In this 5-part webinar series, new and current community bank leaders will take a comprehensive look at the key technical banking considerations all leaders must understand to improve function and achieve superior results at the bank.

 

ICBA Members: $329
Non-Members: $829
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Publication

Core Processor Resource Guide

A community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives. The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship to maximize the return on their technology investments.

FREE for members
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Online Training

Standard Plan

The Standard Plan gives your bank access to the full catalog of over 300 online courses. The system allows for individual or group enrollment into an individual course or multiple courses at one time.

Subscription runs from Oct. 1 – Sept. 30. Price is prorated at time of purchase. Purchase now for up to 3 months of free access!

ICBA Members: $599
Non-Members: $1,999

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Online Training

Custom Plan

The Custom Plan gives your bank access to more than 300 online training courses plus allows you to insert your bank’s own policies and procedures into many of the online course.
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View available courses to insert policies/procedures
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Subscription runs from Oct. 1 – Sept. 30. Price is prorated at time of purchase.

ICBA Members: $1,299
Non-Members: $2,999

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Online Training

Premium Plan

The Premium Plan is a complete Learning Management System. With this plan you get:

  • Access to the Full Library of more than 300 online courses with topics covering, Compliance, Security, Management, Information Technology, Customer Service and Sales, Audit, Teller Training, Human Resources, and Health & Safety.
  • System generated e-mail alerts for incomplete courses and the ability to create other customizable alerts
  • Customizable enrollment in courses by job function
  • The ability to create customizable reports for bank and examiner records
  • The opportunity to design and upload your own custom courses
  • To register and track in-house training sessions and track outside training
  • The ability to integrate the LMS with your Human Resources software to ease employee management within the LMS

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ICBA Members: $8,499 first year, $5,999 after
Non-Members: $12,499 first year, $9,999 after

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Online Training

Cloud Delivery Plan

The Cloud Plan is for those banks that already have a Learning Management System (LMS) in place, but want access to the full online training library. The Cloud Plan can integrate all of the online training courses into your LMS as they are SCORM compliant.
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ICBA Members: $4,999 first year, $2,499 after
Non-Members: $6,499 first year, $3,999 after

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Online Training

Business Skills Bundle

It is often said that any organization is only as good as its employees. The Business Skills bundle recognizes this and seeks to maximize employee performance with the ultimate goal of maximizing bank performance. This bundle improves the performance of all bank employees by offering top quality courses on critical topics such as effective workplace communication, business writing and performance management and appraisal. *Available 365 days from the date of purchase.
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ICBA Members: $199
Non-Members:$499
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Online Training

Workplace Compliance Bundle

Community banks are small businesses and the regulations and laws that small business owners need to follow go far beyond banking compliance. This bundle covers wide range of topics critical to the success of any small business. Sample courses include: Harassment Prevention for Employees, Wage and Hour Law, Health and Safety for Small Business, and the Family and Medical Leave Act. The courses in this bundle will help ensure everyone – from directors to tellers – is receiving the training they need to successfully execute the requirements of their job. *Available 365 days from the date of purchase.
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ICBA Members: $199
Non-Members: $499
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Online Training

Bank Compliance Bundle

This bundle is essential for the operation of any community bank. Courses in this bundle cover key compliance topics such as the Bank Secrecy Act, Regulation Z, Red Flags, Fraud Prevention, Regulation CC and Regulation E. ICBA Education Center Online Compliance Course are updated whenever major regulatory change occur so you can be sure your bank is always training on the latest information. Subscription runs from Oct. 1 – Sept. 30. Price is prorated at time of purchase.
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ICBA Members: $299
Non-Members:$599

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CD

Perception is Everything Training CD

To a customer, customer service representatives are the first and most visible representatives of a bank. 

ICBA Member: $149
Nonmember: $249
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Subscription

Compliance Working Papers

One of the three elements of an effective compliance program is monitoring and corrective action. These compliance working papers are essential for monitoring your financial institution’s compliance with federal consumer compliance laws and regulations.

Initial Price
ICBA Member: $599
Nonmember: $799

Annual Digital Renewal
ICBA Member: $299
Nonmember: $399

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Publication

Ultimate Guide for Bank Directors

The Ultimate Guide for Bank Directors provides bank directors with the knowledge and insight necessary for performing their fiduciary responsibilities conscientiously and effectively. This is a must read for every board member or bank executive aspiring to become a director.

 

ICBA Member: $24.95
Nonmember: $44.95

Bank Director Program: $19.95

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Publication

Bank Director Bible

The Bank Director Bible provides industry best practices, insights into issues encountered by community bank directors in today’s environment and how to effectively serve on community bank boards of all sizes.

ICBA Member: $99
Nonmember: $149

Bank Director Program: $79

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Digital

Bank Director Glossary - Searchable PDF

Bank Director Glossary includes more than 200 pages of customary terms used by regulators, executive officers, industry consultants, and attorneys. Presented alphabetically with clear and to the point definitions, this valuable reference guide is a must have for any community bank director or officer.
ICBA Member: $295
Nonmember: $345

Bank Director Program: $195

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Subscription

Compliance Deskbook and Bulletin Service

The ICBA Compliance Deskbook is the industry’s premier resource for compliance information. Access regulations, important dates, agency guidance, questionnaires, and other resources in one place.

Initial Price
ICBA Member: $399
Nonmember: $549

Annual Digital Renewal
ICBA Member: $249
Nonmember: $349

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Digital

Bank Policies

Alleviate the tedious task of developing bank policies from scratch. These policies provide a quick reference with thorough, easy-to-read instructions to guide your bank through the policy development or revision process.
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Subscription

Bank Compliance Checkup Program

The Bank Compliance Checkup Program provides a comprehensive system for on-going monitoring of your bank’s compliance with Deposit, Lending, Administrative and IT/Tech/Security regulations.

Initial Price:
ICBA Member: $395
Nonmember: $595

Annual Digital Renewal:
ICBA Member: $199
Nonmember: $399
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