ICBA White Papers & Reports

Are your bank’s compensation and benefits staying competitive? How is the COVID-19 pandemic changing the industry?

The annual Crowe Financial Institutions Compensation and Benefits Survey offers insights that can help you make critical decisions about compensation, human resources, and benefits, including:

Salary trends and incentive payouts
Employee turnover and staffing levels
Benefit trends
Generations in banking
Board of directors’ compensation

This year's survey will ask questions specific to the COVID-19 pandemic, including:

Work-from-home arrangements
Layoffs
PPE requirements

Participating in the 2020 survey is the first step to accessing valuable bank compensation benchmarks and trends across 273 jobs. Participating banks will receive a significant discount on the published report.

Deadline to participate is August 14.

Take the survey Access 2019's Report

2019 Bank Compensation
Report Summary

2019 Survey Highlights

See high-level charts and data on recruiting a new generation of bankers, closing the gender pay gap, compensation structures, and more.

Read the 2019 Survey Highlights

Recent Reports

An Economic Analysis of Credit Unions' Tax Exemption

Credit unions have fallen short in fulfilling the terms of their original mandate, which once warranted a lucrative tax subsidy.

This white paper examines the extent to which credit unions have deviated from the terms of their original mandate, the amount and distribution of their tax subsidy, and its dispersal to credit union members in the form of financial benefits.

Read the report

Survey Offers Branch Benchmarking Data

Community banks that participate in the 2019 Crowe LLP Branch Benchmarking Survey will receive the benchmarking survey report at a discounted price.

The information collected in this survey will provide insights into benchmarking branch productivity and staffing levels, improving sales and profitability, and the impact of operating practices on performance. The survey closes Nov. 29.

Get started now

Industrial Loan Companies: Closing the Loophole to Avert Consumer and Systemic Harm
March 2019
Access

Community Bank Perspective on the Bureau of Consumer Financial Protection
August 2018
Access

Modernizing Anti-Money Laundering & Anti-Terrorist Financing Laws & Regulations
July 2018
Access

Focus on Farm Policy
March 2018
Access

Fintech Strategy Roadmap
March 2018
Access

ICBA Principles for Tax Reform
August 2017
Access

ICBA Principles for GSE Reform and a Way Forward
April 2017
Access

Community Bank Regulatory Relief: A Roadmap to Economic Growth & Prosperity
January 2017
Access

Core Processor Resource Guide

This resource guide, combined with the core processor best practices, are designed to help community banks understand important aspects of managing the core processor relationship to maximize the return on their technology investments.

The guide includes recommended steps that community banks should take to manage their core processor:

assessing their business needs and utilization of current systems,
gauging satisfaction with the current core processor relationship,
determining whether to change core processors or stay with the current processor,
conducting due diligence, and
evaluating core processor alternatives (including innovation, compliance, and legacy vs. next-generation providers).

The guide also offers community bankers insights into negotiating contracts as well as information about core conversion project management for those that decide to switch systems.

ICBA Core Processor Resource Guide
January 2018
View Guide

ICBA Community Bank Best Practices for Managing Core Processor Relationships
January 2018
View Best Practices

ICBA Best Practices for Community Bank Core Processors
January 2018
View Best Practices
(This document is public - no login required)

This resource is free to ICBA community bank members.
You will be prompted to login to access these resources.

ICBA Surveys

Title	Source	Date	Type
Fusion Mortgagebot Mobile - app for Mortgage, Home Equity Lines/Loans and Consumer lending. (?)	Finastra (?)	August 2018 (?)	Video (?)
The Impact of the New Reg CC Indemnity on RDC Services (?)	ProfitStars (?)	July 2018 (?)	Blog (?)
Innovation Speed to Market Report (?)	CI&T (?)	Nov. 2017 (?)	Special Report (?)
Creating Social Images As A Non-Designer (?)	Kasasa (?)	October 2016 (?)	Blog (?)
The Millennial Takeover: How to Recruit, Engage and Retain the Largest Generation Ever (?)	Passageways (?)	2017 (?)	Whitepaper (?)
The Evolution of Small Business Lending Online and Mobile (?)	Jack Henry & Associates (?)	July 2017 (?)	Blog (?)
Community Bank Minimizes Disruption from Data Breach with Instant Issuance (?)	CPI Card Group (?)	NA (?)	Case Study (?)
Lessons From a Farmers Market: Collaborating for Greater Success (?)	Kasasa (?)	April 2016 (?)	Blog (?)
Consumers Are In Control: How to Make Sure Your Marketing Reaches Them (?)	Kasasa (?)	January 2017 (?)	Blog (?)
Loan Origination is No Longer Enough (?)	Jack Henry & Associates (?)	August 2017 (?)	Whitepaper (?)
Business Email Compromise (BEC) Fraud: Four Key Indicators and Strategies (?)	Verafin (?)	July 2017 (?)	Blog (?)
Branch Strategy Determines the Future of Your Financial Institution (?)	Computer Services, Inc (CSI) (?)	November 2016 (?)	Whitepaper (?)
The Changing Landscape of Digital Banking (?)	Computer Services, Inc (CSI) (?)	September 2016 (?)	Whitepaper (?)
Starter Guide for Selecting a Core Processing Partner (?)	Computer Services, Inc (CSI) (?)	July 2016 (?)	Whitepaper (?)
New FASB Rule Challenges Financial Institutions and Loan Customers (?)	CliftonLarsonAllen (?)	September 2016 (?)	Article (?)
How Financial Institutions Can Save on Their Telecom Expenses (?)	CliftonLarsonAllen (?)	May 2016 (?)	Article (?)
Five Ways for Banks to Stay Ahead of Cybercrime (?)	CliftonLarsonAllen (?)	August 2016 (?)	Article (?)
The Evolving Cyber Risks to Small Businesses and Their Data (?)	IDT911 (?)	NA (?)	Whitepaper (?)
Cyber Security as a Service: Opportunities for Financial Institutions, Insurers, And Benefits Providers to Drive Growth and Build Trust (?)	IDT911 (?)	NA (?)	Whitepaper (?)
How to Navigate the First 48 Hours (?)	IDT911 (?)	NA (?)	Whitepaper (?)

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ICBA White Papers & Reports

2019 Bank Compensation
Report Summary

Recent Reports

An Economic Analysis of Credit Unions' Tax Exemption

Survey Offers Branch Benchmarking Data

Core Processor Resource Guide

This resource is free to ICBA community bank members.
You will be prompted to login to access these resources.

ICBA Surveys

Is your bank surveying your customers?

AVANNIS: TOOL FOR GATHERING
CUSTOMER FEEDBACK

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Independent Community Bankers of America

ICBA White Papers & Reports

2019 Bank Compensation Report Summary

Recent Reports

An Economic Analysis of Credit Unions' Tax Exemption

Survey Offers Branch Benchmarking Data

Core Processor Resource Guide

This resource is free to ICBA community bank members. You will be prompted to login to access these resources.

ICBA Surveys

Is your bank surveying your customers?

AVANNIS: TOOL FOR GATHERING CUSTOMER FEEDBACK

Advertise with ICBA

2019 Bank Compensation
Report Summary

This resource is free to ICBA community bank members.
You will be prompted to login to access these resources.

AVANNIS: TOOL FOR GATHERING
CUSTOMER FEEDBACK