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Last update: 02/08/10

2009 ICBA Community Bank Payments Survey

Results of the 2009 ICBA Community Bank Payments Survey confirm that 52 percent of community banks increased their investment in payments products and services Additionally, 62 percent of community banks offer merchant RDC, a number expected to soar to 78 percent by 2011.

The biennial survey, part of ICBA's effort to evaluate community banks' payment management strategies, products and services for consumers and businesses, provides a valuable benchmarking tool to help community banks measure current payment activities and reaffirm their strategic direction.

The survey was conducted from June 1 - June 26, 2009 and included 43 questions with responses from 909 community banks with asset sizes from under $100 million to more than $500 million.


2007 Community Bank Payments Survey Executive Summary
2006 Community Bank Payments Survey Results
2001-2008 Community Bank Technology Survey Results








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