FOR IMMEDIATE RELEASE
ICBA Provides Tips for Consumers on Data Privacy Day
Cybersecurity, data breach crimes are increasing, and consumers need to be aware of how to protect their information
Washington, D.C. (Jan. 28, 2014)—Today is Data Privacy Day, according to the National Cyber Security Alliance, and given recent consumer data security breaches at a few of the nation’s largest retailers, the Independent Community Bankers of America® (ICBA) wants consumers to be alert when it comes to protecting their sensitive financial information and to know how to be safe online.
Community banks have worked aggressively to protect their customers following recent consumer data breaches. They have been informing customers about community banks’ multiple layers of security protection, monitoring customer accounts for fraudulent activity, reissuing credit and debit cards to consumers as appropriate and educating consumers on how to avoid fraud. If charges you did not make appear on your credit or debit cards, alert your community bank immediately.
“The latest data breaches at retailers such as Target and Neiman Marcus remind us that criminals are looking to capture sensitive consumer financial information and personal data online and in-person,” said Bill Loving, ICBA chairman and president and CEO of Pendleton Community Bank, Franklin, W.Va. “The community banking industry wants consumers to have as much information as possible so they can help protect themselves against these types of attacks.”
ICBA provides consumers valuable tips when it comes to taking proactive security measures:
- Be sure to use unique passwords for all financial online accounts. Never share or duplicate usage of your password, account number, PIN or answers to security questions.
- Monitor all of your financial accounts and report any suspicious activity, such as false or multiple charges, to your community bank immediately.
- Do not save credit or debit card, banking account or routing numbers, or other financial information, on your computer, phone or tablet.
- Be vigilant about using a password on mobile devices. Be sure to set your devices to automatically lock after a selected period of time to ensure no one can access your smartphone, tablet or laptop.
- Do not provide your secure financial information over the phone or Internet if you are unsure of who is asking for it. Contact your community bank directly by using the phone number on the back of your debit or credit card, or stop in your bank to speak with someone in person. Remember, your community bank will never contact or text you asking for personal or banking information. Assume any unsolicited text request is fraudulent.
- Be aware of the location of your mobile devices (smartphones, tablets) at all times. Only log on financial websites when you have a secure, safe and trusted Internet connection.
“Contact your community bank immediately if you think any of your financial data has been compromised,” Loving said. “The sooner you alert proper authorities about suspicious activity, the sooner it can be resolved.”
The Independent Community Bankers of America®, the nation’s voice for nearly 7,000 community banks of all sizes and charter types, is dedicated exclusively to representing the interests of the community banking industry and its membership through effective advocacy, best-in-class education and high-quality products and services.