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Last update: 10/21/14

Online: Teller Basics

Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need to know their transactions are being processed by professionals who care about them and their money. This module will provide bank tellers with the information they need to effectively serve bank customers. You will learn about professionalism, transaction processing, security and protecting against scams.

This program contains 1 module(s).

0.5 CPE Credit(s)

Category:  Teller Training

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