FIS Merchant Services Overview

In partnership with ICBA Bancard, FIS™ provides a comprehensive suite of merchant products and services including credit, debit, check, EBT and gift card processing that are uniquely tailored for the specific business needs of your community bank’s customers.


FIS Merchant Programs: Agent & Referral—Risk Free Revenue

ICBA Bancard, in partnership with FIS, helps protect banks in the merchant acquiring business from the growing complexity of today’s fraud exposure and regulatory scrutiny. Through FIS, banks can take advantage of a risk-free revenue stream from one of two merchant services options: the Agent Program or the Referral Program.

The Agent Program

The Agent Program best suits banks that want to handle sales and service for their merchant customers. Agent banks have a designated Merchant Client Relations expert ready to provide support every step of the way. The program:

  • Allows banks to manage the sales and customer service processes with their merchant customers
  • FIS holds the contract and all associated liability for acquiring services
  • Competitive buy rates
  • Impressive revenue-sharing opportunities
  • Support for a full range of payment processing capabilities
  • No regulatory responsibility

The Referral Program

The Referral Program gives banks compensation for referring existing merchants or merchant prospects to FIS. FIS handles all sales and support and acts as a full-service provider. Referral partners have a dedicated FIS Sales Account Manager as their personal point of contact. With the program:

  • FIS holds the contract and all associated liability for acquiring services
  • Bank clients are not accountable for liability, expenses or day-to-day responsibilities for supporting merchant accounts
  • FIS provides merchant support, continuing the focused and friendly relationship you have established with your customers
  • Monthly residual revenue stream
  • New merchant account and referral targets managed for each branch
  • Quarterly strategy checkpoints and sales updates with FIS staff
  • No regulatory responsibility

The FIS Advantage

Both program opportunities come with the FIS Advantage–superior transaction processing, industry-leading systems and tools, expert sales and support consultants, personalized servicing for merchants‒all from a partner focused on advancing technology while reducing costs. Whether you select the Agent Program or the Referral Program, your bank will benefit from:

  • Education and training for staff
  • Marketing and promotions
  • Sales tools and co-branded collateral

The ICBA Bancard Advantage

  • Upfront payment on approvals
  • Monthly residual revenue stream
  • Zero liability
  • Products to suit a wide array of vertical markets
  • PCI and breach protection
  • Settlement of funds to a DDA that resides at your financial institution
  • Dedicated customer service and support
  • Point-of-sale deployment, repair and supply services
  • Card association updates and system enhancements
  • Chargeback processing
  • 24-hour access to online tools for managing batches, deposits, chargebacks, retrievals, 1099k and PCI support.